I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone Air, and explained the features of the phone too. What a great... See more
Company replied
Location
Switch locationUnit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... See more
Company replied
Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more
Company replied
This is an amazing experience Everyone was very kind and nice and respectful, they all helped us while also being friendly and helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brent Cross
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom
4.8
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dinath was Very informative
Dinath was Very informative, knowledgeable and polite .
Definitely worth a visit
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good customer service
Good customer service, very welcoming because as soon as I entered the store I was greeted by a member of staff who allocated me to a customer service assistant. I received a good service and explained to me different options of the contract phone that I wanted. He was clear communication and I clearly understood. Very pleased
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Jamie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The service I received from the Dinath…
The service I received from the Dinath at Brent Cross was exceptional. Their friendliness and politeness stood out, creating a welcoming atmosphere. The staff was not only courteous but also highly informative, guiding me and my friends to a fantastic deal that met our needs perfectly. A top-notch experience that left us thoroughly satisfied.
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Sudarshan,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I like the way executive explained us…
I like the way executive explained us everything clearly and politely
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Abhijeet,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
GREAT EXPERIENCE
I had an excellent experience with Vodafone staff at Brent Cross. They were exceptionally friendly, polite, and highly informative. The team went above and beyond to find a great deal for both me and my friends. Their outstanding service made the visit truly enjoyable.
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Lucas,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Brent Cross
Hey Stephen,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jeyashanth and Sabi amazing guys
Came into The store tô do an upgrade. Thank You jeyashanth and Sabi for giving me a great bundle.
17 October 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Miguel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Anna
Anna, the tech expert, was so very accommodating and very friendly. She made our transaction a hassle free one. She deserves a promotion.
15 October 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Lora,
Thanks for taking the time to write such a great review! We're delighted that Anna was able to resolve your query.
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Brent Cross
Hi Denisa,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
I been a customer since 2001 thank you Sabi
I been a customer since 2001, never got a special service from Vodafone but for the first time Sabi has been absolutely amazing and went more to help me. Thank you Sabi for reducing my bill and give me a better and convenient plan
11 October 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Sharon,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Everyone Go see Sabi in Brent cross
Been a Vodafone Customer for now more than 5 years, first time after i got my new contract back to the store, but been to other stores before for issues. Sabi just got my eyes on Iphone 14 pro and also his service has been honest and focused where other stores always talking to other colleagues and always on phone but Sabi from start to end had a really great conversation and thank you for his service! Amazing guy at Brent Cross
7 October 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Yahia,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing staff, thanks Sabi
Amazing staff, came to enquire about the new 15 pro, Thanks to Sabi for beating the price with all networks and also bundling me with a new phone and home broadband, EE has been a pain in the back but thanks to Sabi for moving me and my family over to Vodafone! Thank you Sabi
5 October 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Hamid. Thank you for your review for Sabi. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everyone See Sabi
Been a customer with Vodafone for a while now, met this fella in store called Sabi, amazing lad. His bundled a nice price gave me the option to Upgrade and also get me another New Sim plan where I can roam around. Thank you Sabi. Recommend him at Brent Cross
5 October 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
I’ve been served by Anna Syed at…
I’ve been served by Anna Syed at Vodafone Brent Cross and they where an absolute star .
Thanks guys
2 October 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Adrian,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sabi in Brent Cross
Came in for a replacement sim met by gentleman called Sabi helped me with my query and I’ve left the store with a new contract with additional services. Couldn’t have asked for a better sales assistant.
2 October 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Ahmad,
Thanks for letting us know what an amazing job Sabi did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sabi in Brent cross
I came into Vodafone in Brent cross, Sabi has Genuinely helped me pay my bills on time and also offered me great price which I have referred my family member and they are happy with the price and his service, Thank you Sabi
28 September 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Jigar,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Massive Thank you to Sabi for beating…
Massive Thank you to Sabi for beating all providers price and hooking me up with Vodafone, amazing Service Thank you
28 September 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Sanket,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sabi has been super helpful throughout…
Sabi has been super helpful throughout our store experience
19 September 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi ES,
Thanks for reviewing. It's great to hear about your recent experience and how Sabi has been able to help.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing customer service 👏🏻👏🏻
15 September 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Damian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Syed the store manager gave me a…
Syed the store manager gave me a fantastic deal. Your an asset to the company!!!
11 September 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Baback,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.