Great service. Syd took time to explain everything. Very helpful at sorting issues with current phones and then set us up with a great deal on new devices actually saving us money. Thank you .
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
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See what reviewers are saying
Salma was fantastic in store today. She made the process so simple and really listened to what my son wanted as his contract. She gave him so many options, was really knowledgeable and got us a deal w... See more
Company replied
The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
789 reviews
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Went in to the store for a new sim only…
Went in to the store for a new sim only deal due to my phone contract expired.
Very friendly people, easy to deal with and store manager Sid offered a great deal.
Very happy with the service I received and would recommend them.
Never had any issues with Vodafone so that’s why I chose to stay with them.
Now going to try the broadband.
16 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Andy,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Both team members brilliant Sid and…
Both team members brilliant Sid and Lukas fast and efficient
13 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Lisa,
Thanks for the lovely review and fantastic support for Sid and Lukas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sid was really helpful and experienced…
Sid was really helpful and experienced in sorting out my historical complex plans.
13 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service by Salma
Great customer service by Salma, went above and beyond and found me a great deal which will save me a lot of money - wished I’d done it sooner and will definitely be back - Thank You from Suzanne
10 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hi Suzanne,
Thank you so much for your wonderful review and the amazing support you’ve shown for Salma—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, friendly and helpful. Very relaxed, had a laugh and some jokes. Worked out a good deal for our contracts. Definitely recommend Vodafone for it's services, we have the fibre 500 and 4 lines.
6 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Zainul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable Lukas wasfab
6 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Skye,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Lukas and Sid for helping me…
Thank you Lukas and Sid for helping me with my new phone!! The orange one!
4 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Zahra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful and I saved money.
4 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Anne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service Sid sorted all my issues and saved me…
Sid sorted all my issues and saved me money 5stars 👍
3 December 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Derek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly staff
Very friendly staff , highly recommend to anyone!
30 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Mihaly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was great help and very…
Sid was great help and very professional. Would recommend
29 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jade,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really informative
Really informative, went through all the options and helped us find the best deals.
Extremely good customer service. I will be recommending salma from the Blackburn store to everyone.
29 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Samantha,
Thanks for the lovely review and fantastic support for Salma. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid great help
Needed to update my dad's phone and broadband in the Blackburn store and sid helped us was very helpful and friendly couldn't help us enough would be very help to go back to him for any help
28 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Peter,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service nice staff very helpful
Good service nice staff very helpful
28 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Tim,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Salma extremely helpful and courteous.
Salma extremely helpful and courteous.
Everything explained simply ....... Just what a 75 year old non technical person needs !
23 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Phillip,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best experience ever I was severed by…
Best experience ever I was severed by raees and Sid and salma they are so helpful should definitely come and check it out
22 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Glen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul At Blackburn Vodaphone
Paul was lovely and extremely helpful today with all advice and new contracts.
21 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ysabelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service from…
Very helpful and friendly service from Paul
21 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Mitch,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sid best one for Service
21 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Mikail,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
lukas was great and really helpful
lukas was great and really helpful
17 November 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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