Vodafone UK - Blackburn Reviews 

789
TrustScore 5 out of 5

5.0

SU45 The Mall, BB1 7JB Blackburn, GB


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Rated 5 out of 5 stars

Great service. Syd took time to explain everything. Very helpful at sorting issues with current phones and then set us up with a great deal on new devices actually saving us money. Thank you .

Company replied

Rated 5 out of 5 stars

Salma was fantastic in store today. She made the process so simple and really listened to what my son wanted as his contract. She gave him so many options, was really knowledgeable and got us a deal w... See more

Company replied

Rated 5 out of 5 stars

The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more

Company replied

Rated 4 out of 5 stars

Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more

Company replied


Company details


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  • SU45 The Mall, BB1 7JB, Blackburn, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

789 reviews

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5.0

All reviews

(789)

40,490 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to deal with and offered good deal

2 April 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Luke,

Thanks for the lovely review and fantastic support for Team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Straightforward and very helpful to…

Straightforward and very helpful to find right deal for me from sid at blackburn store

1 April 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Mahefooza,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good explain everything very well

Very good explain everything very well

1 April 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lukas was excellent today

Lukas was excellent today. Thank you

31 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Fatimah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and perceived to be a…

Great service and perceived to be a good deal at this time.

26 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Christopher,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in Blackburn branch was seen by…

Came in Blackburn branch was seen by store manager Sid who was welcoming and sorted an excellent deal for me many thanks indeed

23 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Azeem,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone team had provided an excellent…

Vodafone team had provided an excellent service with upgrading our service. Martin provided the excellent service with a bit of laughter.

23 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Justina,

Thanks for the lovely review and fantastic support for Martin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Salma was very experienced

Salma was very experienced, helpful and patient and was able to reduce my sim.price

22 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Karl,

Thanks for the lovely review and fantastic support for Salma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Salma was so helpful

Salma was so helpful

22 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Tracy,

Thanks for the lovely review and fantastic support for Salma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer services

Excellent customer services

19 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hi Amino,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was an excellent service

It was an excellent service

15 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly service

Very friendly service, lukas was very patient and helped us find the right plan and device. Highly recommend vodafone as I've been with them for 15 years and never had any issues

14 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Cathryn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He manager Sid was amazing help to…

He manager Sid was amazing help to resolve all the issues and told me how can save money what an asset to Vodafone

14 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Zena,

Thanks for the lovely review and fantastic support for Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sid was very helpful and informative…

Sid was very helpful and informative also very patient when I asked questions, he was very thorough with everything

12 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hi Ellen,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sid —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sid was very helpful

Sid was very helpful, patient and explained everything we needed to know.

12 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Ian,

Thanks for the lovely review and fantastic support for Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Paul was clear and offered me a good support. He found me a cheap deal and completed all the paperwork very quickly. I would reccomend him again.

9 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Set up new contract quickly

Set up new contract quickly.
Very friendly.
Paul was amazing and very helpful.
Would recommend him again.

9 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Suriya,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly guy

Very friendly guy, easy to talk to and very professional

9 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Did was extremely helpful in helping me…

Did was extremely helpful in helping me to understand the various products that I have purchased from the store, very happy with the service and the customer service he provided .

6 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hi Khalid,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service with Sid

Brilliant service with Sid

4 March 2026
Unprompted review
Vodafone UK - Blackburn logo

Reply from Vodafone UK - Blackburn

Hey Rimsha,

Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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