Vodafone UK - Birmingham Bullring Reviews 

458
TrustScore 5 out of 5

4.9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


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Rated 5 out of 5 stars

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more

Company replied

Rated 5 out of 5 stars

I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!

Company replied

Rated 5 out of 5 stars

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more

Company replied

Rated 5 out of 5 stars

Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... See more

Company replied


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  • Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

458 reviews

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1-star

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4.9

All reviews

(458)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Kully was a great help and got me the…

Kully was a great help and got me the right phone and was very accommodating and i will be reffering all my family and friends too him as Tesfay reffered me to him and i was bery happy. Sidi

13 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

Thanks for the lovely review and fantastic support for Kully.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wow amazimg

Wow. Maryam and sanjeev. Amazing customer services. They delt with my situation so calmly and helped me. Due to this situation I want to become Vodafone customer service. I will be taking out new contract with yourself. All because you was better then ee. They both should be nominated for the month.
Thank ypu onces again.

12 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Mumtaz,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

When into the Bullring store and was…

When into the Bullring store and was served by Kully and Sanj and was very happy with the service and friendly atmosphere. I would recommend all all friends and family to this store in Bullring Birmingham

11 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Lee,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service from Aadil

Very good customer service from Aadil. The guy is very good!

10 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Bogdan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil has been amazing moved to PAYM…

Aadil has been amazing moved to PAYM was on PAYG

9 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Ashraf,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil has been amazing and has moved me…

Aadil has been amazing and has moved me from PAYG to PAYM

9 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Emad,

Thanks for the lovely review and fantastic support for Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Dee helped me with my broadband deal…

Dee helped me with my broadband deal and gave gift card as well so happy to switch my house WiFi

8 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lady who served me Zara was amazing…

The lady who served me Zara was amazing she made my visit so easy and i came out with what i wanted and more

6 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Rose,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was amazing

Aadil was amazing, I visited your store and advisor is amazing as I went to another branch and they did not help. Thank you Aadil. Keeping me with Vodafone

5 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dee was very helpful in finding me the…

Dee was very helpful in finding me the best deal for my needs, ended up with a better data deal!

2 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Richard,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pat was very nice and helpful

Pat was very nice and helpful, got me a new phone contract. Very friendly

2 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Habtom,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service Kully.

Best customer service Kully.
Great communication ,Top Man deserves a promotion 100% should run the company!!

2 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received an excellent service and…

I received an excellent service and support from Zara today. She was very attentive to my needs and understood exactly what we wanted. Thank you so much!

2 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Marco,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil has been amazing and sold me a…

Aadil has been amazing and sold me a new iPhone 17 Pro Max, Thank You

2 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sofis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kully was amazing helped me with my…

Kully was amazing helped me with my query also found me a great deal on a new sim… very friendly… happy days 😊

1 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sabrina,
Thanks for the lovely review and fantastic support for Kully.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil has been amazing and sold me…

Aadil has been amazing and sold me Broadband best guy ever

1 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Branislav,

Thanks for the lovely review and the fantastic support you’ve shown for Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Talking with Zara was an amazing…

Talking with Zara was an amazing experience for me and my family, she was very understanding and very thorough with everything she went through, she is an splendid person to talk to🩷

26 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Anastasia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone staff is really helpful

I had a really lovely lady called Zara help me today, she was very helpful and solved my problem. She was incredibly talkative and friendly which overall improved my experience as well as the rest of my day. Thank you

26 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Ioana,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Home broadband and sim card connection…

Home broadband and sim card connection done by Dee amazed by staff politeness happy to come back for family sim as well

22 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kully was amazing customer service…

Kully was amazing customer service explained everything

21 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hi Shelby 🙂 Thank you for leaving us this great review, and we're glad to see you've received some excellent service from Kully. If you ever need any extra help from us in the future you know where we are. Liam

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