Vodafone UK - Bexhill Reviews 

246
•
TrustScore 5 out of 5

4.9

12 Devonshire Road, TN40 1AS Bexhill, GB

•

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Rated 5 out of 5 stars

I would like to praise the three staff who helped me last week with my mothers mobile, at the Bexhill on sea store in Devonshire Road. Ryan, Connor and Thomas helped above and beyond and were pol... See more

Company replied

Rated 5 out of 5 stars

I was served by the lovely Alex who helped me pick out my new phone/plan for around 2 hours! I wanted to make sure I got the right plan for me so I must’ve asked about 1000 questions, but he remained... See more

Company replied

Rated 5 out of 5 stars

Great service from Connor and store manager. Friendly yet professional. Even helped me sort out an eSIM the following day ready to travel to Asia. Highly recommend the Bexhill store.

Company replied

Rated 5 out of 5 stars

The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more

Company replied


Company details


Contact info

  • 12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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4.9

All reviews

(246)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to praise the three staff…

I would like to praise the three staff who helped me last week with my mothers mobile, at the Bexhill on sea store in Devonshire Road.
Ryan, Connor and Thomas helped above and beyond and were polite and friendly and very informative with their knowledge on safety.
Keeping the elderly as safe as can be possible with scammers on social media.
Thank you so much to the three of you…I really appreciate your help showing me ways to help her keep safe…
Kind regards,
Louise Eden

14 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Lou

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So patient and kind!

I was served by the lovely Alex who helped me pick out my new phone/plan for around 2 hours! I wanted to make sure I got the right plan for me so I must’ve asked about 1000 questions, but he remained so lovely and patient. I left the branch feeling super happy and the bonus of some fab movie/music recommendations!
Also, shout out to the branch manager, Ryan, who is always so helpful. The Bexhill team go above and beyond. Thank you!

12 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey MD,

Thanks for the lovely review and fantastic support for Alex and Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Connor and store…

Great service from Connor and store manager. Friendly yet professional. Even helped me sort out an eSIM the following day ready to travel to Asia. Highly recommend the Bexhill store.

17 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was amazing fantastic service.

Connor was amazing fantastic service. Great knowledge very helpful.

17 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke with Connor and Toby who helped…

Spoke with Connor and Toby who helped me out very professionally in upgrading my phone, very positive experience.

10 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience and left with more…

Great experience and left with more than I came in for. Upgraded and very happy with my experience. Never fails to save me money where possible and make the most of what I already have.

8 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thomas was throughly efficent

Thomas was throughly efficent, friendly and patience
Answered all my questions professionally
Very satisfied with the service I Bexhill everything I come in

8 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey James,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Im very happy with my visit and with…

Im very happy with my visit and with the professionalism of Toby serving me and explaining everything so thoroughly.

2 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

"Hey Barry,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Ryan prevented my bill from sky…

Ryan prevented my bill from sky rocketing and improved my service really happy with in-store service

1 September 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All very helpful in bexhill on sea store

All very helpful in bexhill on sea store

7 August 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Alison,
Thanks for the lovely review and fantastic support for Sea Store.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent service

excellent service, freindly and knowledgeable. would definitely recommend

3 August 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They were helpful

They were helpful, honest and happy to help in every way.

1 August 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thomas was very Knowledgeable and very…

Thomas was very Knowledgeable and very helpful!

1 August 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Jenny,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience at vodaphone

The experience at vodaphone. Young man very efficient, patient and happy to write down calculations clearly. Offered to update and assist with reducing outgoings. Advised this will change next year.

1 August 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Beryl,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were treated with courtesy days Upgrade and the…

We were treated with courtesy and the benefit of product knowledge. I was running out of data too often but now I have more than enough thanks to Thomas’s knowledge of Vodafone add on products

10 July 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Eddie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Very patient. Options given and discussed in language I understand, which is a huge positive.

Finances explained clearly.

Appreciate face to face contact.

A positive experience.

9 July 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Jayne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Toby connor ryan and alex all…

Toby connor ryan and alex all collaborated to get me a great deal and transferred all my data, great service

9 July 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Nic,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help

Great help, had lots of knowledge about the products and plans saving me money. Very helpful. Got the upgrade happening quickly to get me on my way. Good small talking in-between waiting for pages to load.

9 July 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lauren and Ryan have always managed to…

Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them.
Would highly recommend this store 👌

4 July 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Tracie, thank you so much for your wonderful review and the amazing support you’ve shown for Lauren and Ryan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 4 out of 5 stars

Yes Thomas was great 👍

Yes Thomas was great 👍

4 July 2026
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Andrew,
Thanks for the lovely review and the fantastic support you’ve shown for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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