Vodafone UK - Altrincham Reviews 

168
•
TrustScore 5 out of 5

4.9

116 George Street, WA14 1RF Altrincham, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been very impressed by the customer service I received in-store from Sammy today. I had damaged my iPhone and he identified the issues with it then gave me options for a new replacement phone... See more

Company replied

Rated 5 out of 5 stars

Ibz in the Altrincham store was absolutely first class with me today. Couldn't do enough for me and i hope he gets the recognition he deserves. First class service and experience. Thank you

Company replied

Rated 5 out of 5 stars

Visited Altrincham vodaphone on 7th and 10th sept. Ordered anew I phone and contract. Excellent service from Josh ( branch Manager) detailed information and wonderful service. Supplied all the details... See more

Company replied

Rated 5 out of 5 stars

As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star

Company replied


Company details


Contact info

  • 116 George Street, WA14 1RF, Altrincham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(168)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ibz in the Altrincham store was…

Ibz in the Altrincham store was absolutely first class with me today. Couldn't do enough for me and i hope he gets the recognition he deserves. First class service and experience. Thank you

15 September 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Rodney,

Thanks for the lovely review and fantastic support for Ibz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been very impressed by the…

I have been very impressed by the customer service I received in-store from Sammy today. I had damaged my iPhone and he identified the issues with it then gave me options for a new replacement phone. He set up the new iphone for me, explained T’s & Cs and various features with the phone package.
I recommend the service provided in this store.

15 September 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service, ppolite assistant.

12 September 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

"Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Visited Altrincham vodaphone on 7th and…

Visited Altrincham vodaphone on 7th and 10th sept. Ordered anew I phone and contract. Excellent service from Josh ( branch Manager) detailed information and wonderful service. Supplied all the details and had excellent communication skills and took time to complete order. Sami completed the order on the 10th abd thus was a smooth transition and again detailed information shared abd the new phone paired to previous model. Josh & Sami offered excellent service and attention to detail was impressive and they were both very caring and excellent communication. Thank you.

10 September 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Geoff. This is really lovely to hear, thanks for the review! It's wonderful to know you received such excellent service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Very straight forward Josh made it very…

Very straight forward Josh made it very easy

4 September 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey William

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As always at Altrincham store had a 10…

As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star

2 September 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

"Hey Angela,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Ibz helped me out on reducing my bills…

Ibz helped me out on reducing my bills and also helped me to get a new device cheaper than what i was already paying.

2 September 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Arthur ,

Thanks for the lovely review and fantastic support for Ibz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was very helpful in explaining…

Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.

1 September 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Norma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami helped me set up my phone he was a…

Sami helped me set up my phone he was a great help

22 August 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Heather, thank you so much for your wonderful review and the amazing support you’ve shown for Sami, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Excellent service and most helpful

21 August 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey James,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ibz really went out of his way to sort…

Ibz really went out of his way to sort out the transfer from my old phone. Very helpful in the Altrincham store. Took a long time but very patient and knowledgeable.

20 August 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience with Ibz

Amazing experience with Ibz, he helped me out with a new phone with everything i needed. He also helped me out doing the transfer.

15 August 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Sinead,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service as ways.

Great service as ways.

14 August 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Adrian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack and Sam were extremely helpful regarding setting up new contract

Jack and Sam were extremely helpful regarding setting up a new contract, transferring information from my old phone to a new phone, genuinely helpful discussing prices. Very kind and helpful.

13 August 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Wendy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful service

Very helpful service.
Would highly recommend.

17 July 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami and Fahim are fantastic and Help…

Sami and Fahim are fantastic and Help me and Janet for fixing her phone thank you

16 July 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Bill, thank you so much for your wonderful review and the amazing support you’ve shown for Sami and Fahim, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Ibz was an amazingly knowledgeable…

Ibz was an amazingly knowledgeable retailer and gave great customer service . Huge thx

14 July 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Val,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Very quick. All good

13 July 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ibz was amazing and a massive help when…

Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy!

I couldn’t recommend him enough if you’re in the Altrincham store

7 July 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ibz was very friendly and…

Ibz was very friendly and accommodating. I was not sure about changing phones but he put me at ease and helped with all my questions. Lovely gentleman.

3 July 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Liz,

Thanks for the lovely review and fantastic support for Ibz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look