Vixen & Blush Hair Extensions Reviews 

161
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for their incredibly welcoming attitude, ensuring that every person feels fully comfortable and well-cared for during their appointments. Reviewers often mention the thorough consultation process, where stylists take the time to understand individual hair types and discuss the best methods. Consumers are consistently impressed by the top-tier quality of the hair extensions, highlighting the flawless color matching and natural, seamless results. Many people also note that the modern salon environment provides a relaxing and pleasant atmosphere from the moment they walk through the door.

What people talk about most

Staff

Clients share satisfaction on staff, highlighting their professional approach, extensive product knowledge,... See more

Product

People report high satisfaction with the product, expressing delight over the natural finish, incredible... See more

Service

Customers consistently note positive experiences with service, highlighting outstanding professionalism,... See more

Quality

Reviewers share overwhelming satisfaction regarding quality, highlighting that the extensions look and feel... See more

User experience

Users describe positive interactions with user experience, highlighting thorough consultations and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vixen & Blush have been nothing but exceptional in both the service and after care they have provided since beginning my hair journey with them back in march. The attention to detail from the offset m... See more

Rated 5 out of 5 stars

I had my first set of extensions today after following Vixen and Blush for a while. I was nervous as have lost a lot of hair post natal and do not want to cause further issue. The team did everything... See more

Rated 5 out of 5 stars

I got 22-inch full head of micro-ring extensions yesterday and I absolutely love the result!! The colour match couldn't have been any better. It was my first time getting extensions and although I ha... See more

Rated 5 out of 5 stars

I've been going to Vixen & Blush for a few years now and most recently had the featherlight service which is genuinely a game changer for us fine haired ladies. The solution was personalised to the re... See more


Company details

  1. Hair Extension Technician
  2. Hair Product Store
  3. Hair Salon
  4. Hairdresser
  5. Stylist

Written by the company

Renowned as the home of natural-looking Hair Extensions, Vixen & Blush Hair Extensions is recognised by press and bloggers alike as London's Leading Hair Extensions Salon. Vixen & Blush only uses The Finest Hair from The London Hair Lab. Vixen & Blush is dedicated to creating custom-made Hair Extensions for each client. Our customised approach sets us apart from all other salons and makes us stand out as true experts in the world of Hair Extensions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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1-star

No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(161)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgusting disregard for clients

I had repeated video consultations booked which they did not call at arranged time. On each occasion I phoned them to query and was told they would call me imminently. The best they could do was 20 minutes late, on the last they didn’t bother at all then emailed saying I had not attended as arranged.

It was such a disappointing waste of time. I complained about my 5 misarranged appointments and they offered me the opportunity to make another!

If this had occurred in an appointment at the venue, having paid required deposit I can’t even imagine how upsetting this must be.

The receptionist gave impression this occurs literally all the time.

5 November 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Hi Nicola
I am sorry our service fell below our standards on this occasion.

You originally booked in online as a first time client for a 1/2 bonds in 16" (without having booked a consultation first). Our Front of House team (who have both been working at Vixen & Blush for more than 8 years) got in touch with you and made a booking for a video consultation - to try to make things as convenient as possible for you.

As a salon, we do like to make sure our video consultations are done by our Senior Stylists themselves, and not by non-technical team members. We offer consultations for free. But, you would be surprised to hear this - the no show rate for these consultations is about 50%. So we then offer another consultation to anyone who didn't show up the first time - as we understand how busy Londoners are - so there is a lot of effort that goes into this behind the scenes.

On the day of your video consultation, your stylist Chloe was on a longer than expected call with another client, and we were delayed in starting your consultation, but didn't handle this in a pro-active way.
I'm sorry that that happened - as I can understand it is frustrating for you.
When Natasha called you on Saturday to reschedule - she was offering to make a consultation for you with our Salon Director - as you had some feedback to us about not feeling we valued you as a client and you were worried and nervous to come into the salon space.
We wanted to assure you that we are THE most inclusive space and that not all our clients are 'young or have lovely hair' as you feared.

We are really proud of being a non-judgemental space, open to all clients, and we will do whatever it takes to make our clients feel cared for and valued.

I am really disappointed to hear that you just didn't feel like that this time and we couldn't allay your fears around visiting us. I will make further efforts to make our communications more effective, so no-one feels alienated in this way.

Rated 5 out of 5 stars

Best salon for extensions!

Absolutely loved my appointment with Katie! She colour matched perfectly, they feel so natural and the whole appointment was a dream! Thank you so much!
Emilia x

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Brody miracle worker

Brody works miracles with my fine thin hair. I always leave delighted with my extensions which are invisible even close up or on a windy day . The colour match is incredible and she blends in my hair so well I was apprehensive on my first visit as I am older than most customers but the whole team are so friendly , welcoming and professional . Brilliant salon

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing - simply amazing

I made a very impulsive decision to have hair extensions. I did my research and V&B came out on top for me. From the initial consultation to having my extensions put in, the whole process was professional, efficient and seamless. All the staff that I spoke with at V&B were so friendly.
Hannah put my extensions in and she was extremely patient with all of my questions, and explained what she was doing every step of the way.
I cant put into words how thrilled I am with my new hair. It has literally been life changing. I've gone from thin, short, somewhat fussy hair to beautiful, long, glossy locks! They look so natural and you cant tell where my actual hair is - Hannah has blended it all so very well.
Ive found the maintenance pretty easy - just follow the advice and all is good. I have had my extensions in for almost 4 weeks now and I don't why I didn't get them done sooner.
Thank you V&B - you're all so amazing ❤️

18 February 2025
Unprompted review
Rated 5 out of 5 stars

I love Vixen and Blush

I love Vixen and Blush and wouldn't go anywhere else for my extenstions. I recently had a colour change and Amazing Katie managed to do a fantastic job of matching and enhancing the colour. She is so friendly and the time spend in the salon flew by. Enjoyable experience and lovely staff. Thank you!

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Love coming here

Love coming here, they really know their stuff and service is top notch. I do get compliments about my hair looking healthy and no one has asked if I have extensions!

6 February 2025
Unprompted review
Rated 4 out of 5 stars

Hair Volume

Having lost a lot of hair volume following COVID, I was completely underwhelmed with my hair.

I have been attending Vixen and Blush for a year now and in that time I am constantly complimented on my hair even by hairdressers. My extensions are completely invisible and blend in seamlessly with my real hair colour.

Wholeheartedly recommend Hannah and Team.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Love love love my hair

Absolutely over the moon with my new hair ! James explained the process beforehand and the end product was better than I could have hoped for. Love my hair and couldn’t be happier

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service, as always!

I have been going to Vixen and Blush for my extensions for a few years and I have always found them to be attentive, professional and knowledgeable. I used to go to another salon for my extensions but I found that the hair would degrade quickly and change colour easily. The quality of V&B’s extensions is amazing; they don’t fade and the hair remains silky and healthy for ages. I usually change my extensions once per year as they get gradually shorter with each visit, but the quality of the hair is still amazing even after a year. I see the same stylist (Brodie) every time I go as she knows my hair history and always does a fantastic job. V&B are pricey but I think the extra cost is totally worth it for the quality of service that you receive.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

I have been using vixen and blush for a…

I have been using vixen and blush for a few years now and they have the best quality hair extensions and the most experienced team. I went again yesterday and Hannah and the team were fab as always. The team are polite and professional and appointments are always on time and to the highest standard. Really happy with my hair and couldn't recommend vixen and blush more highly.

18 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Hi Michelle - it is really great to hear you've had consistently good experiences with us. This makes us very happy! Our long term clients are very precious to us and we hope we can continue to get you the results you want in the future. xx

Rated 5 out of 5 stars

Vixen and Blush are the best place!

Vixen and Blush are the best place for hair extensions!! I’ve been coming for 3 years now and will never change.

My extensions are fitted perfectly and look so natural. No one can ever tell I have extensions until I tell them!

The team is incredibly talented and I would recommend anyone who is curious or wanting extensions to come here!

Massive thanks to James for my recent extensions. Love love them!

Thank you guys!

18 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Hi Maria Thank you so much for your loyalty and we are delighted you have faith in us. James is one in a million! xx

Rated 5 out of 5 stars

You can’t tell they are extensions

I’ve been coming to see Brodie for 3 years now and can’t imagine going elsewhere. My hair is fine and she takes the time to ensure that it is kept in great condition.
My colour has evolved slightly and since going lighter and brighter I’ve been getting strangers coming up and commenting on the colour, even though when she brings it out I have reservations and a mini freak out 😆 but I trust her and the process and I always end up with amazing hair. Few people know I have extensions and are surprised when I tell them because they are done so well.

3 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

haha this made me laugh - mini freak outs are absolutely part of the process at times! The result is obviously worth it and its great you can also keep them a secret if and when you want to xxx I'll pass on your kind words to Brodie xx Thanks Sofia

Rated 5 out of 5 stars

I always go to Brodie for my hair…

I always go to Brodie for my hair extensions, she always listens to what I want and gives me the best tips for maintaining my hair. Would highly recommend - thank you Brodie x

11 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Thank you Georgie xx

Rated 5 out of 5 stars

Perfect natural looking hair

James has been doing my extensions for the past 3 years at Vixen & Blush. He is a master at matching the colour and getting the perfect length and volume. Can’t recommend him highly enough.

11 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Hi Tricia So lovely to have long term clients like yourself! James is as ever a very popular man! xxx see you soon and thanks for the kind words.

Rated 5 out of 5 stars

Have been having my hair done with James

Have been having my hair done with James now for 6 months. He is absolutely fabulous and I would recommend him to anyone! The salon is so great - I will never go anywhere else for my extensions. Highly recommend!

11 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Hi Katherine thank you for this fab feedback!! xxx

Rated 5 out of 5 stars

I had my extension’s done yesterday…

I had my extension’s done yesterday with Brodie and what a wonderful experience it was I felt that she really listened to what I wanted and Brodie advised me on what length would look nice and style. Brodie also pointed out a few problems with my hair where it’s been over processed with bleach and it’s made my hair break and I would never of known this without Brodie showing me where the area was which I’m very thankful for and I can start getting some treatments on this area. I will most definitely be booking my next appointment with Brodie she made me feel very relaxed and sent me out of the salon looking a million dollars xx

11 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Hi Teresa, aww we are delighted you felt great when you were leaving the salon! Just as it should be. And we are glad we can help wtih your own hair health and hope it recovers soon, which I'm sure it will.

Rated 5 out of 5 stars

Keratin bonds

Been having keratin bonds done by Hannah for a while now! Love everytime she does my hair, she always matches the colour perfectly and blends it amazing, wouldn’t want to go anywhere else!

10 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Hi Olivia - thank you so much for this lovely review - we will pass it on to Hannah. x

Rated 5 out of 5 stars

I had an exceptional service at Vixen…

I had an exceptional service at Vixen and Blush, from the moment I arrived until I left my appointment.

Katie my stylist listened to my requests and suggested are own experienced thoughts and together I got the best service and look for hair. My hair extensions look and feel amazing on me.

Thank you Katie and everyone at Vixen Blush.

10 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Ravida - what lovely feedback - thank you so much. So glad you're happy with Katie and our salon - it means a lot.

Rated 5 out of 5 stars

Katie is so talented at what she does

Katie is so talented at what she does! My hair looks the best it has ever looked. This was my third fitting with her and every time I’m still surprised at how natural it is.
The quality of the hair is amazing and blends with me own perfectly. The salon is also so nice to my little dog so we love going in for appointments.

10 February 2025
Unprompted review
Vixen & Blush Hair Extensions logo

Reply from Vixen & Blush Hair Extensions

Aww thank you so much Kay - Katie will be delighted with this feedback. Glad to hear we can still surprise and delight! xxx

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