Express delivery, solid packaging. Good, solid info on the website. Why not 5*? It’s not possible to pay with Paypal, Payconiq or via a QR (Bankcontact) code. This would make the purchase process a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Vita Viva is definitely my fav place to find all that my body and soul needs throughout the year ! Great online advice, easy online purchasing experience, quick delivery. Most importantly their produc... See more
Company replied
I guess I should’ve investigated a bit more on the ingredients, but not liking the glucose syrup and added sugar in the kids Omega 3 & Multivitamin. My almost 3 year old finds them too sweet and doesn... See more
Company replied
The Product is of a very good standard, only postal delivery fees too high.
Company details
Written by the company
www.vitaviva.com - The convenient solution!!! Vitaviva AB is a renowned online store, which was established in 1999. Vitaviva deals with the highest quality dietary supplements at a fair price. Furthermore www.vitaviva.com is in located Malmö.
Contact info
Ystadvägen 22, 214 30, Malmö, Sweden
- +46 (0) 70 4004565
- viva@vitaviva.com
- www.vitaviva.com
The Product is of a very good standard
The Product is of a very good standard, only postal delivery fees too high.
31 March 2026
Good products
Good products.
But I had to find out by myself that one of the products I have ordered was in back oder. You never answer questions on your website. Why Is there difference in products on the Danish and the English website?
12 February 2025
Reply from Vitaviva AB
Hi Tina,
We are happy to hear that you like our products :)
Products on pre-order always have a badge showing pre-order as well as it's written on the product site.
I'm sorry to hear that you have experienced us not answering your questions. We have an online Chat open 9-17 during the week and our customer e-mail; viva@vitaviva.com. We always aim to answer within 24 hours by mail and within 5 minutes by Chat.
There are different rules in different countries, why some products are sold from one site and others are not.
Delivery and free gift not received
I did not like it took a more than a month from my payment to the the delivery. I wasn’t aware that it was a so-called preorder plus I was also promised a free collagen booster with my order that I didn’t receive.
DAO was very good only I couldn’t track my order. PostNord kept coming up instead.
22 November 2024
Reply from Vitaviva AB
Dear Ulla
All pre-orders were clearly marked on the product images and highlighted with large letters on each product page on our website. However, we sincerely apologize if this wasn’t clear to you. Of course, you are entitled to your free gift—had you emailed us, we would have sent it out immediately :-)
We have recently transitioned from DAO to PostNord, and unfortunately, this process is still ongoing. We hope you are satisfied with your Vitamax purchase despite these circumstances.
Best regards, VITAVIVA team
The recurring shipment option works…
The recurring shipment option works well for me at Vitaviva. And they deliver to my door even when I am not home.
23 September 2024
Impressing!
I was impressed that the order arrivet here i DK the day after being placed.
18 December 2023
Haven't gotten either of my orders
Haven't gotten either of my two orders.... no updates. so odd. Used to be a great company and products are amazing. Last two years has been chaotic.
17 December 2023
Reply from Vitaviva AB
Hello Minal. Your first order is still a pre-order, and the second order you placed was on the 17th of December in the evening - this order was also sent out to you on the 18th. You should be able to see that on the tracking link.
However, due to the Christmas holiday, I believe UPS may not have been working as usual, and with the UK now outside of the EU, that will also slow the delivery time. If you wish not to keep your pre-order, you are very welcome to cancel it by sending us an email.
Best regards, Vitaviva
This was my first and last time I…
This was my first and last time I placed an order.
Starting with faulty systems during ordering, it needed contact to your support to get rid of the problem. After that, UPS was unable to place the goods as the adress was missing details. It need 3 times contacting them to get rid of this fault! Finally, UPS had all correct details but delivered the goods to someone in a collecting place in a gas station instead of deliver to my adress!
20 November 2023
Reply from Vitaviva AB
Thank you for your feedback - and we are very sorry you weren't able to order in the first place, but we are happy we could help you with that :-)
As for UPS, we are very sorry for the problems you had with them. If you had reach out to us, we could have tried to help you with that matter.
/Vitaviva
I haven't received my order yet even…
I haven't received my order yet even though I have paid for it :-(
20 October 2023
Super products and service too!
Super products and service too! Good knowledge of all aspects of health and which products are best for one to take - Love this!
26 September 2023
Delivery time was a bit long
5 July 2023
Reply from Vitaviva AB
Dear Toine. We have moved our stock this summer, so unfortunately we have had longer delivery time during this periode. Hope you will shop with us again :-) Best regards, Lily/Vitaviva
I waited 2 weeks for my package
I waited 2 weeks for my package. I was not prepared for that.
Each (!) time I tracked my order I was told that I could pick up my parcel on the 29th of May (I understood: not a day before). So maybe your have a problem in your messages, since you tell me that you have tried to deliver at my door on the 18th.
15 May 2023
Reply from Vitaviva AB
Hello Eva. Your order was placed on the 15th of May in the evening and shipped out the next following day on the 16th. Due to Bank Holiday on the 18th, UPS tried to deliver your parcel on the 19th at your home. And it was then sent to a shop where you picked it up yesterday on the 29th of May. You are always welcome to reach out to us if you need help with your order in the future :-) Best regards, Team VITAVIVA
Very happy with product ( 25 day…
Very happy with product ( 25 day cleanse ) and service!
21 February 2023
Very happy with my nurture vitaviva “be…
Very happy with my nurture vitaviva “be nourished”. The capsules are easy to swallow and I feel good taking them so far. Thank you!
30 November 2022
The delivery was very prompt
The delivery was very prompt, and the goods look high quality and well packaged.Thank you
22 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.