Vitality Medical Reviews 

50,011
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 7,286 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptionally high quality of the medical products. Customers deeply appreciate the remarkably fast shipping services and the consistently affordable pricing options available across their entire catalog. Consumers regularly highlight that navigating the official online store to complete their purchases is simple, smooth, and entirely user-friendly. However, some people mentioned unexpected prescription requirements that were unfortunately discovered only after their payment had been fully processed. A few other reviewers also noted concerns regarding higher-than-expected shipping expenses, additional handling fees, and occasional delivery delays.

What people talk about most

Order

People report positive experiences with order, highlighting an easy ordering process and quick shipping... See more

Product

Customers had positive experiences with product, noting that items were of high quality and arrived in... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive the next... See more

Price

Users describe positive interactions with price, noting that merchandise is affordable and often less... See more

User experience

Consumers find user experience to be positive, consistently reporting that the site is easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

first off and most Important i have shopped around and come back to this company as long as they stay low I will be a customer. I realize all things go up in price but so far this company is the most... See more

Rated 4 out of 5 stars

Prices are excellent compared to other sites and local pharmacies. Great variety of products. Wish there were more individual reviews and shipping was less expensive if possible.

Rated 5 out of 5 stars

I had ordered a sample prior to this order and really liked the qualty/absorbency of the the Ultimate pads. The site is easy to navigate. I found what I was looking for without issue I wanted to do a... See more

Rated 5 out of 5 stars

Everything I ordered came in very fast, in perfect working condition. I'm a Phlebotomist and I only ordered one box of 23 g straight needles already attached to a holder and a box of lavender EDTA vac... See more

Company replied


Company details

  1. Medical Supply Store
  2. Medical Equipment Supplier

Written by the company

The leader in quality medical supplies, home medical equipment and health care products. Make Vitality Medical your first choice for purchasing discount medical supplies for you and loved ones. Fast shipping and low prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50K reviews

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4.4

All reviews

(50,011)

7,367 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Price and Delivery Speed

I needed a product that wasn't available locally, and Vitality Medical had the best price and delivery time. In fact, although it said delivery within 1 - 3 days, it wound up being the day after I placed my order, so I was very grateful for that!

26 August 2026
Rated 5 out of 5 stars

The rep was new and very helpful

The rep was new and very helpful. He took his time to listen to my needs and find the best solution. I did not feel pressured or dumb. He offered to help me place the order, but recommended I go to the website and make sure it was in fact what I wanted. He said please call back with any questions or if I need help. Thank you ❤️

28 August 2026

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