Excellent customer service tablets I ordered were dispatched the next day and arrived 1day ahead of suggested delivery date All items intact and as ordered Good service
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good range of products, good cost saving offers, easy to order from the website and excellent prompt delivery. Very happy customer & would recommend.
Company replied
I have been using vitabiotics products for over 6 months now ie over 70's Well men, also the Ultra, Billberry, Lutein and Zeaxanthin and I now have felt the benefit of these vitamins, recently I have... See more
Very happy with this product. The tablets are tiny so easy to swallow and this is a repeat order which arrives quickly and well packaged. The price is competitive and I would have no hesitation in rec... See more
Company details
About Vitabiotics
Written by the company
Vitabiotics: The UK’s No.1 Vitamin Company
Vitabiotics is the UK’s No.1 vitamin company and winner of the prestigious Queen’s Award for Innovation.
We have manufactured innovative healthcare products for over 50 years, a British company committed to human health and research.
Based in London, Vitabiotics has created a unique portfolio of products at the forefront of scientific developments in key sectors of health and nutrition.
Designed to provide maximum efficacy by supporting the human body in its own natural processes, each product is developed using the latest research available, and produced to the highest pharmaceutical standards.
Vitabiotics
Written by the company
Contact info
1 Apsley Way, NW2 7HF, London, United Kingdom
- +44 (0)20 8955 2662
- customerservices@vitabiotics.com
- www.vitabiotics.com
Vitamins for Every Stage
4.5
Excellent
36K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products and service
Great products and service . Sadly the prices are a bit higher than expected , but in nowadays who cares
27 March 2026
Good company very quick on delivery and…
Good company very quick on delivery and great offers will use again
27 March 2026
Disappointing
Usually a good experience but let down recently by customer service not answering my questions regarding an out of stock item (a subscription item - Wellwoman gummies).
I asked for the reason it was out of stock for so long and did the reason involve a recall of the product. Not only that, it’s a shame there are no gummy equivalents for those who struggle with the tablets. I still haven’t had an answer to my question which is disappointing.
21 April 2026
Unprompted review
Good overall experience of ordering and delivery
This review is rating the service of Vitabiotics. From ordering to delivery the process was very easy and I particularly like their 3 for 2 offers which generally works out cheaper than buying from High Street stores.
27 March 2026
The percel was delivered on time.
23 March 2026
I have a repeat order with Vitabiotics…
I have a repeat order with Vitabiotics which is always on time which saves me havin to constantly worry about making a request every month. I'm very happy with their products & their p&p is reasonable, very good service
27 March 2026
I always recommend Vitabiotics products…
I always recommend Vitabiotics products and it’s always my favourite
24 March 2026
Fully trust this company
Fully trust this company, very competitive prices and would recommend 😁
27 March 2026
Easy ordering process from site with…
Easy ordering process from site with lots of choice. All the products have a good description/how to take/ingredients etc. Vitamins and supplements are good quality with good quality ingredients; unlike a lot of others on the market today. Good value for money too. My order arrived really quickly and well packaged. Great company. Would recommend.
26 March 2026
I have been using this company for…
I have been using this company for years, and their service has always been great.
26 March 2026
have used this company for many years…
have used this company for many years and they are very reliable always deliver promptly, prices are good and have no fault with the medication supplied.
26 March 2026
I did have to contact customer servuces…
I did have to contact customer servuces , re my delivery ( no fault of company, couriers fault). They responed to quickly and resolved issue promptly..above and beyond.
Love the products too!
26 March 2026
Highly recommended
Products seem to be of a good quality. Prices are competitive and free delivery is fast. Points system for discounts is also very good. Have already recommended to friends who were very pleased and will switch all my supplements purchases to Vitabiotics.
26 March 2026
Very happy with my products and…
Very happy with my products and delivery service and customer support when needed. For me myself my only problem is not being able to speak with “a person” when trying to resolve a problem, but I appreciate the problem is me!81 yr old disabled lady with very bad. arthritic hands and not great with
Technology!
25 March 2026
Speedy Vitabiotics
Your vitamins are really out of this world and at a wonderful price, I eamailed you with a question and got a reply back from you a lot quicker than I expected
17 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.