At first, we had a slight issue with our order for a set of t-shirts (could happen to anyone), We are a business aswell so we understand. And so we called and asked for it to be rectified via their... See more
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My order was not entirely what I expected and I was a bit dissapointed. Vistaprint picked up on this and offered me to reprocess the order free of charge. That's what I call putting customer satisfact... See more
Company replied
About 10 years ago I ordered mugs printed with my personal logo. They are stiil going strong! The print is fine after 10 years cleaning in the dishwasher. Very good quality! Last order one of the m... See more
Company replied
delivery service that claims to have been at my house sorry i was home ..than a second attempt no email not notification nothing . but still claiming we were there very un professional . I iwll not co... See more
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Company details
Written by the company
VistaPrint, een bedrijf van Cimpress, helpt kleine ondernemers om professioneel ontworpen, moderne marketing op maat te creëren met het assortiment producten dat zij nodig hebben om professioneel en voorbereid voor de dag te komen. Inderdaad, we zeiden assortiment. Het klopt dat we bekend staan om onze visitekaartjes en we hebben er miljarden geprint sinds de oprichting van VistaPrint door Robert Keane in 1995. Maar vandaag de dag biedt VistaPrint zoveel meer: een uitgebreid aanbod aan op maat te maken marketingproducten voor kleine ondernemers, ideeën van experts en assistentie voor degenen die wat hulp kunnen gebruiken en een eenvoudig, intuïtief proces voor degenen die precies weten wat ze willen. Alles bij elkaar opgeteld, kunnen onze klanten eenvoudig een consistente, samenhangende uitstraling ontwerpen die als een rode draad door hun bedrijf loopt, of dat nu in een winkel, online, op locatie of onderweg is. Daarmee kunnen ze zelfverzekerd voor de dag komen, wetend dat ze niet onderdoen voor de concurrentie en het heft nu meteen in eigen hand nemen. Want nu is niet alleen een uitdaging. Het is een kans. En VistaPrint doet er alles aan om ondernemers daarbij te helpen.
Contact info
Hudsonweg 8, 5928 LW, Venlo, Netherlands
- 077 - 808 03 20
- klantenhulp@vistaprint.com
- www.vistaprint.nl
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Great quality service
I have ordered Christmas card, calendar and mugs this year and I am very happy with them all. High quality and excellent service! And super quick delivery too! The mugs were safely packed. Will definitely come back for more stuff! Well done team!

Reply from VistaPrint NL
Orderd christmass cards with photo
Orderd christmass cards with photo. But thanks a production error the photo was not good quality. They send a new order free of charge , not good. Again contact vistaprint en they send a Third order that cames with good quality. So costumer service was excelent.

Reply from VistaPrint NL
Supper professional and friendly…
Supper professional and friendly customer service!
Thank you so much!

Reply from VistaPrint NL
I paid extra for delivery and got it…
I paid extra for delivery and got it late. And please don't explain covid19 !!!!

Reply from VistaPrint NL
Excellent customer service
Excellent products, even better customer service! An error on 1 product was quickly and efficiently resolved, and delivered without any problems. Will definitely recommend this company for all printing needs. Keep it up vistaprint!

Reply from VistaPrint NL
This is definitely the worst website…
This is definitely the worst website that I ever used to do this type of editing. The website is constantly changing what I write to other languages, miss placing words and also deleting them!
I have used this company before and frustrates me to see how much they have declined their services.
shameful.

Reply from VistaPrint NL
The prices at Vistaprint never add up
The prices at Vistaprint never add up, there are always mistakes, like this one,
Kortingscode VP0550 toegepast met 50% korting.
But when you get to checkout,
Je bespaart 40% (€ 8,58)!

Reply from VistaPrint NL
Their service is good only the deliver…
Their service is good only the deliver company they choose is most horrible deliever company. I am very angry with the deliever company. I hope they change another deliever company.

Reply from VistaPrint NL
BECAME A HORRIBLE COMPANY!
BECAME A HORRIBLE COMPANY!
They started off great. I and our companies used them just about since they started. Over the past 5 years they are horrible. Do not believe them when they tell you anything will be delivered on time. Do not count on things being correct. Do not order anything that is mechanical such as roll up banners. Average 1/3 arrives that do not work when you try to use them. One of our staff insisted on ordering from them again (we have spent tens of thousands in the past and stopped a year or 2 ago). Again, promises and missed deadlines and no customer service! I rarely write a bad review, but they deserve it!

Reply from VistaPrint NL
Reliable company I use for years now
Reliable company I use for years now. Clear information about delivery time and very often delivery before deadline given. I had one problem with delivery (not the company itself) and once confirmed delivery company failed 0 they have reprinted my entire order for free! Excellent customer service!

Reply from VistaPrint NL
I am very impressed with the customer…
I am very impressed with the customer service by Vista Print! What is very nice is that Vista Print has a local telephone number where you can easily call for help to make sure what you are creating will be successful. Two of their colleagues, Jarvin and Mike Lemens, checked my printing work, spent time with me with marketing suggestions AND helped me to align the text on my business card before sending the order to print. This kind of personal service on the internet is not so common these days. Also, my business cards were delivered in the exact time as promised. I am looking forward to my next marketing project using Vista Print as my printing source.

Reply from VistaPrint NL
Excellent service and very fast!!
Hi,
My name's is Domenico and I am writing to thanks very much Vistaprint for the lovely service.
I will give a very special thanks to Babs Terloop for her extraordinary kindness.
She spend over an hour for me helping me to make a logo, etc.
I had problems doing that first of all because I am really not expert at all of internet and second because i don't have a computer.
Miss Terloop has been very patient, very gentle and made possible for me to buy what I wanted.
I really reccomend this website and thanks again.
This company is Best in whole the world…
This company is Best in whole the world such as helpful, honest, prompt, kindly! I never known like a this company before with wonderful hospitality as well! Thank you for helped me a lot!!

Reply from VistaPrint NL
Their website is a mess
Their website is a mess. I've had spam that was better designed than this.
I just want a single shirt. Why can't this website just be easy to use? I've spend way too much time on there just getting letters in the right place.
then you get three pages worth of additional offers before you can order.
After that, I tried to send my order to a ups pickup point. Which you don't get to choose right away. Nope, instead, the 'place order' button becomes a 'choose pickup point' button. Which actually fails to find the pickup point right around the corner from here. So I had to start over.
I decided not to order here simply because the website is so darn bad.

Reply from VistaPrint NL
Takes way to long to arrive
Takes way to long to arrive
it takes more than 2 weeks tho ship and it already costs 4.99€ thats a reason that i dont longer order by them!

Reply from VistaPrint NL
they delivered it on the wrong adress
The product is good very good. but the service is bad because they didn't deliver the product on the right adress. They deliverd the product on the same name street only in a other town. So i had to go to that other town to get my product. So it is very bad service and maybe they need to read better........

Reply from VistaPrint NL
Business card design disappeared in my account and
The first batch was fine and what I expected, but when I wanted to reorder it six months later all the logos in my design had disappeared!? And when I called to point this out, the said that they would file a complaint and offered to help to put the logos back, but they do not have the original design so how can they do that? Vistaprint did not offer any discount or a free batch to print for this mishap because they have Black-Friday week!? Seriously!

Reply from VistaPrint NL
Vistaprint have been superb …
Vistaprint have been superb more than once. Well done.

Reply from VistaPrint NL
Really Great
Really Great!
Service is excellent ordered 500 business cards and I am really happy with them. The design tool works excellent and just really fast delivery for a low cost. This is what I like about companies! Keep up the good work!
Kind Regards,
Tycho Loke
CEO
Tycho Loke Services

Reply from VistaPrint NL
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