Overall a good product. Easy to create, quick delivery and good quality. If I’m being critical, the colours could be a little more vibrant, but I can live with that. I have created many custom mugs us... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received our order today of Wedding Thank you cards. But they were printed on both sides strangely, not only did they look strange having the same design on both sides, but they wouldn't allow me to... See more
Company replied
Well, Vista do it again. I've been using them for 3years now to produce varied car stickers for classic care events. Never a hiccup until this year when a miss communication lead to a wrong result. So... See more
Company replied
I've used several companies over the years for my printed needs. Vistaprint have certainly been true to their word on every occassion and the quality of the work has been excellent. I will certainly c... See more
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Company details
- Digital Printing Service
- e-Commerce Service
- Graphic Designer
- Prints and Signs Store
- Promotional Item Store
About VistaPrint UK
Written by the company
Shop Now
Design Services
Create a Website
Ideas & Advice
VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.
We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.
When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.
Contact info
United Kingdom
- 0800 802 1473
- www.vistaprint.co.uk
4.4
Excellent
31K reviews
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Avoid
Honestly, a really poor experience. The design was wrong the first time, and after they assured me it had been corrected, the replacement was even worse and still incorrect. If they have any quality control, they should actually check what they're sending out—especially when it's meant to be a corrected order. Very disappointing, and not a company I would recommend.
21 July 2026
Unprompted review
Reply from VistaPrint UK
Thank you for taking the time to share your feedback with us. We are deeply sorry for the frustrating experience you had with your design and replacement order. We completely understand your disappointment, and we sincerely apologize for failing to deliver the experience you expected and deserved.
After reviewing your account, we can confirm that one of our Care Specialists has since assisted you with this concern and taken the necessary actions on your order to help address the situation. While we are glad steps were taken to move this forward, we fully recognize that the process itself did not meet expectations. Feedback like yours plays an important role in helping us refine our processes and improve the overall design service experience for our customers.
We truly value your business and appreciate the effort you put into working through this with us. If there is anything further we can assist you with, please know that we remain here to help.
Reply from VistaPrint UK
Thank you so much for the great review. We are delighted to hear that you were happy with the print quality and fast delivery. We look forward to working with you again soon.
Reply from VistaPrint UK
Thank you so much for the fantastic review. We are thrilled to hear that you love the quality of your order and that it arrived quickly. We look forward to assisting you again soon.
Reply from VistaPrint UK
Thank you so much for the great review. We are delighted to hear that you love your mug and were happy with the pricing and delivery. We look forward to serving you again soon.
An amazing experience
The entire experience from start to finish was fantastic and truly amazing products at a very reasonable price.
Thank you so much team
13 July 2026
Reply from VistaPrint UK
We're glad to hear that your order arrived quickly and that you were pleased with the delivery time. We appreciate your support and look forward to serving you again.
Another great experience - Jihed was great
Another great experience. The website is excellent and makes it really easy to design products. I wanted to repeat an earlier order with a slightly different design. It came out at a much higher price than previously as the latest sale wasn’t quite the same as an earlier one so I decided against the purchase. This was spotted by Jihed who called and emailed me to see if he could help. I explained the issue and he was able to get me to a price that was acceptable and so I placed the order. Thanks very much Jihed.
22 July 2026
Unprompted review
Reply from VistaPrint UK
Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again.
It was so easy to create a book of memories
It was so easy to put a book of photos together and VistaPrint did all the hard work! There were several layouts available for me to choose the most appropriate one. Email confirmation was clear , book was delivered quickly and made a great part of the birthday celebrations , thanks for a lovely present.
13 July 2026
Reply from VistaPrint UK
Thank you for sharing your experience. We are delighted to hear creating your photo book was so easy and that you found the layout options, clear updates, and quick delivery helpful. It is especially wonderful to know your photo book became such a special part of the birthday celebrations. Thank you for letting us be part of such a meaningful occasion.
Quick efficient and correct as usual .
13 July 2026
Reply from VistaPrint UK
Thank you for your continued support! We’re delighted to hear that your experience has been quick, efficient, and accurate as always.
VistaPrint and Embroiders too!
This was my first time using VistaPrint, and I'm thoroughly impressed. I requested quotes for embroidered team-building swag, and their team was exceptional—replying immediately and guiding me through chat and email on all my design questions. They provided proactive follow-ups with precise updates on timing, piece counts, and delivery. The quality of both the items and the embroidery exceeded my expectations. VistaPrint is now my go-to vendor for future corporate orders. Thank you!
13 July 2026
Reply from VistaPrint UK
We're thrilled to hear that your first experience with us was such a positive one. It's great to know that our team was able to provide prompt communication, helpful guidance throughout the design process, and proactive updates every step of the way. We're especially delighted that the quality of your embroidered products exceeded your expectations. Thanks for sharing your feedback.
Reply from VistaPrint UK
Thank you for your continued support! We're delighted to hear that you consistently have a great experience with us.
The leaflets were all crumpled up and…
The leaflets were all crumpled up and curled up horrible waste of money will not be ordering again
13 July 2026
Reply from VistaPrint UK
We are truly sorry to hear about the terrible condition of your leaflets upon arrival, and we completely understand your frustration regarding this experience. This is certainly not the quality or presentation we aim to deliver to our customers. We will be sending you a follow-up email shortly to assist you further and make this right for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.co.uk/customer-care/help-centre/.
All business stationery done with VistaPrint.
I’ve used VistaPrint for a few things since opening my shop and they’ve been great for everything.
I’ve purchased everything from business cards to leaflets to a pavement sign and all have been done professionally.
Would definitely recommend.
3 June 2026
Reply from VistaPrint UK
Thank you for your fantastic feedback. We are delighted to hear you have had a great experience with a variety of our products, from business cards and leaflets to your pavement sign. It means a lot to know you have been happy with the quality and professionalism of your orders. We truly appreciate your recommendation and look forward to supporting your shop with many more projects.
Reply from VistaPrint UK
Thank you for taking the time to leave us a 5-star review! We're delighted to hear that your flyers arrived on time and matched your expectations. It's great to know you had a positive experience with both the product and delivery. We truly appreciate your support and look forward to helping you with your future printing needs!
Product as described
7 May 2026
Reply from VistaPrint UK
That's wonderful to hear. We appreciate and value your business.
Lorian was fantastic!
Lorian was fantastic when I had a problem with a recent order that didn't quite turn out as expected. They provided a swift response and resolution along with really helpful guidance for future orders -of which I will certainly be placing!
A second order of custom stickers went down a treat with my nephews, who were amazed how their faces were put on such a high quality product.
Top company, fantastic customer service, high quality products, swift delivery 10/10!
20 July 2026
Unprompted review
Reply from VistaPrint UK
Thank you so much for taking the time to leave such an heartfelt review.
We are absolutely thrilled to hear how well Lorian took care of you when your order didn't turn out as expected. Providing swift resolutions and helpful guidance for future projects is exactly what we strive for, and we will be sure to pass your kind words along to Lorian.
It also made our day to hear that the custom face stickers were a hit with your nephews. That is such a fun project, and we love knowing they enjoyed the quality.
Thank you for your trust, your loyalty, and your support. We can't wait to work with you on your next order.
Reply from VistaPrint UK
We're delighted to hear that you're pleased with the level of service received and delivery.
Overall a good product
Overall a good product. Easy to create, quick delivery and good quality. If I’m being critical, the colours could be a little more vibrant, but I can live with that. I have created many custom mugs using Vista and will continue to do so. Highly recommended.
10 July 2026
Reply from VistaPrint UK
We’re happy to hear that you found the design process easy, delivery quick, and the overall quality of your custom mugs to be great. Thanks for feedback regarding the color vibrancy, we will share it with our team as we continue to improve our products. We appreciate your continued support and recommendation.
Incredibly fast and top quality
Top quality paper and calendars. Incredibly fast, calendars delivered on time before Xmas in a few days with "special" delivery option.
15 December 2025
Reply from VistaPrint UK
Thank you for your review! We're delighted to hear that you were pleased with the quality of your paper and calendars, and that your order arrived so quickly. Thanks for choosing us for your business needs, and we look forward to assisting with your next project.
Reply from VistaPrint UK
We value your feedback and are sorry to hear that the stickers were too dark and the logo on the mugs was not round. From our review of the mugs, we noticed the top part of the logo was cut off. This was also the way that the image was uploaded. To help, we have taken action on your account, and a follow-up email with more details will be sent to you. We suggest that you edit the original artwork, re-upload the file, and place a new order for the mugs. Regarding the issue with the stickers, we will also be reaching out via email for more details so we can better assist you. We look forward to collaborating with you.
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