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Visiting Angels UK - South Buckinghamshire Reviews 

3
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TrustScore 4 out of 5

4.0

Home Health Care Service
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16c, Chiltern Court,, Asheridge Road,, HP5 2PX Chesham, GB

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+441494 328533

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Company details

  1. Home Health Care Service
  2. also in
  3. Aged Care
  4. Home Help Service
  5. Home Help Service Agency

Written by the company

Founded in the United States in 1998, Visiting Angels was created with a simple belief: that people should have the choice to receive high-quality home care in the comfort and familiarity of their own homes. Today, Visiting Angels has grown into one of the world's most recognised homecare brands, supporting thousands of families through a network of locally owned and operated offices. At Visiting Angels UK, we believe great homecare starts with valuing the people who provide it. That's why we've built a different kind of care company, one that puts relationships, continuity and quality at the heart of everything we do. We provide personalised homecare services that help people remain safe, independent and connected to the things they love. From companionship and personal care to specialist support, dementia care and live-in care, our local teams work closely with clients and families to create care that fits individual needs, preferences and routines. What makes Visiting Angels different is our carer-centric approach. We believe that when caregivers are valued, supported and given the time they need, clients receive better care. That's why we offer minimum one-hour visits, carefully match clients with caregivers, and focus on building lasting relationships built on trust and familiarity. With locally owned offices supported by a national network, Visiting Angels combines personal, community-based homecare with the reassurance of an established, award-winning brand dedicated to helping people live well at home.

Contact info

  • 16c, Chiltern Court,, Asheridge Road,, HP5 2PX, Chesham, United Kingdom

  • +441494 328533

4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

All reviews

(3)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Wouldn't be without them

We looked around at many care agents before decided who to go with. Visiting Angels were so friendly on the phone and made us feel like they cared about what we needed and not just wanting our business. We spoke to a lady called Alice when we called who we found to be very accommodating and understanding to our needs. We then had a lady called Liza come out to do our first meeting and explain to us how everything works, she even came back with our carer Ellie to meet us before starting. This is something we were not offered by anyone else and have us peace of mind of who was coming to our home. Mum and dad have got on wonderful with Ellie. When calling the office you get through to a delightful young lady called Shannon who is always happy to help. We had a query with an invoice on one occasion (our misunderstanding) and everything was explained clearly by a chap called sheer.
We have had a couple of people to visit mum and dad when Ellie has been off and we've always been made aware of it's someone different and if we are ok with that well in advanced. Everyone we've met or had dealings with has been superb.
If anyone in the Buckinghamshire area is in need of care we would highly recommend Visiting Angels without a second thought.
We still have Ellie visiting and wouldn't be without her now.

10 February 2026
Unprompted review
Visiting Angels UK - South Buckinghamshire logo

Reply from Visiting Angels UK - South Buckinghamshire

Thank you so much for taking the time to share such a thoughtful review.

We're delighted to hear that your experience has been a positive one from the very first phone call. Providing care that is centred around each individual and their family is very important to us, so it's wonderful to know you felt listened to and supported throughout the process.

We'll be sure to pass on your kind words to Alice, Liza, Ellie, Shannon and Shaheer. They will all be thrilled to know they've made such a positive impact. We're especially pleased that introducing Ellie before her first visit gave you the reassurance and peace of mind you deserved, and that your mum and dad have built such a lovely relationship with her.

Thank you once again for your recommendation and for placing your trust in Visiting Angels. It is a privilege to support your family, and we look forward to continuing to provide the care your mum and dad deserve.

Rated 5 out of 5 stars

Angels when we really needed them

We found ourselves in a position needing support for my mum very suddenly. She was living with terminal cancer and her deterioration was very sudden. She was matched with a wonderful young lady called Shannon. In the final weeks of mums life, Shannon kept her company, kept her cared for, kept her as independent as she could still be and most of all.... kept her happy. I would choose her a thousand times over to look after anyone. From the bottom of our hearts, thank you for brining joy to such a terrible time.

1 November 2025
Unprompted review
Visiting Angels UK - South Buckinghamshire logo

Reply from Visiting Angels UK - South Buckinghamshire

Thank you for taking the time to share your experience with us during what must have been an incredibly difficult time.

We are so sorry for the loss of your mum, and we're truly honoured that Visiting Angels was able to support both her and your family in her final weeks.

Your words about Shannon are deeply moving. Knowing that she was able to provide not only care and companionship, but also comfort, dignity and moments of happiness, is the greatest compliment we could receive. We will make sure your heartfelt thanks are shared with her, and we know they will mean the world.

Thank you for trusting us to be part of your mum's journey. We hope that, in some small way, Shannon helped bring comfort during such a challenging time. Our thoughts are with you and your family.

Rated 5 out of 5 stars

Perfect all round Angels

The care was started really quickly and exactly what we needed. We were able to meet the lovely lady who was coming to see dad before hand which was great.
Our overall experience has been amazing. Nothing is too much trouble and the connection built with dad is second to none. The whole team are really friendly, the office is informative and checks in on how things are going. exactly what you would expect and more. Beyond thankful for having found these Angels

11 June 2025
Unprompted review
Visiting Angels UK - South Buckinghamshire logo

Reply from Visiting Angels UK - South Buckinghamshire

Thank you so much for your wonderful review.

We're delighted to hear that we were able to arrange care quickly and provide the support your family needed at the right time. We're also pleased that meeting your carer beforehand gave you added reassurance and peace of mind.

It's especially lovely to hear how strong the connection with your dad has become. Building meaningful relationships is such an important part of the care we provide, and we're thrilled that both our carers and office team have made such a positive difference to your experience.

Thank you for your kind words and for placing your trust in Visiting Angels. It has been our privilege to support your family, and we truly appreciate you taking the time to share your experience.

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