Virtualescaping Reviews 

110
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers had a great experience with this company. Reviewers warmly praise the engaging puzzles and deeply immersive themes that provide fantastic entertainment for families and friends playing together. Customers also appreciate the convenient ability to play across multiple devices seamlessly and find the online purchasing process entirely straightforward. However, some people mentioned technical glitches, such as audio troubles and issues with loading videos or pages correctly during gameplay. Others also noted that certain hints could sometimes be confusing or less intuitive when trying to solve the more difficult puzzles. Some reviewers felt that a few rooms lacked a cohesive story or occasionally required too much random guessing to progress.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting fun gameplay, engaging family time,... See more

Product

Customers consistently note positive experiences with product, highlighting engaging and challenging puzzles... See more

Website

Users describe ambiguous interactions with website experiences, as reviewers express great delight playing... See more

Quality

Customers had positive experiences with quality, expressing delight at the impressive production values,... See more

Application

Reviewers highlight ambiguous aspects of application performance, expressing delight over the digital escape... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We enjoyed playing Murder in the Alley, Echoes of the Asylum and Artefact Isle. They do test your way of thinking and nothing is obvious. Because we don't set the time challenge we take our time, re... See more

Rated 4 out of 5 stars

We played a few virtual escape rooms and had fun spending time as a family. Although we enjoyed all three rooms (murder in the subway, the school escape, and the asylum), there was definitely a quali... See more

Rated 4 out of 5 stars

I play escaperooms virtually with a friend on the other side of the country so we are always looking for something new. Between us we've purchased all the current games and are waiting for a goo... See more

Rated 4 out of 5 stars

Great fun for distance family time! Purchased the nightfall trilogy for NYE family time, and it was a blast! Only downside- some of the cut scenes didn’t load on our iPads, but there were warnings t... See more


3.9

Great

TrustScore 4 out of 5

110 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(110)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

Very very short game for the price of…

Very very short game for the price of it , we have played loads of these for half the price with so much more detail and things to do and also taking a lot more time to do. There was literally
3 codes to figure out that was it terrible value !
got stuck on one part and there was no clue available so couldn’t continue on the game had to go on YouTube to try find a clue wouldn’t buy another which is a shame as would of bought them all of worth the money

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Very very disappointing

Very very disappointing, initially we thought we were in a tutorial which then turned out to be the actual game. The clues were confusing. It didn’t flow well. We had to use multiple hints to be able to understand what was going on. to pay this amount of money for what we got is hugely disappointing. Do not recommend.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Great Graphics but clues create a confusing experience

While the graphics look great, overall the clues provided throughout the story provided more confusion than guidance. An example was the "Candle, Scroll" Clue in Merlin's castle which specifically stated how the order of items started and ended with. Come to putting in the code, the actual order did not follow what was listed in the clue. It created additional frustration in the team.

11 January 2025
Unprompted review

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