Bought various little bottles as stocking fillers for my husband, there wasn't as much in stock as I'd hoped but managed to get a few different ones. They arrived quickly and well packaged
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good price, good communication despite needing to return my order. I wanted to exchange order rather than get a refund, I guess this want possible. Will deffinately use this company again.
Wow how special did that gift look! Got a bottle for a 21st birthday gift and selected the black gift box and message option. Delivery was fast and secure. And the recipient was absolutely delighte... See more
Great prices. Prompt despatch and delivery. One glass in gift set was broken, better packaging would have prevented this. No replacement was available but was given a discount on original price whic... See more
Company details
Written by the company
We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.
Contact info
Unit 4 Kingsley Business Park, LE8 0LE, Kibworth, United Kingdom
- info@vipbottles.co.uk
- www.vipbottles.co.uk
4.4
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Arrived in time and was beautifully…
Arrived in time and was beautifully presented in its box for a birthday gift.
14 May 2024
Unprompted review
Really pleased with how special the…
Really pleased with how special the bottle looks in the gift box, and the free glass is lovely too! Arrived quickly and I really can't wait to give it as a gift :)
6 May 2024
Unprompted review
I was looking for a specific bottle of…
I was looking for a specific bottle of whiskey and these guys had it in stock, not only did they have it in stock they were also the cheapest. Delivery was also very quick, I'm a happy customer. Thank you.
8 May 2024
Unprompted review
great 1st time order will be ordering…
great 1st time order will be ordering again fast delivery
8 May 2024
Unprompted review
Always a great experience with VIP
Always a great experience with VIP bottles! Items are always well packaged and delivery updates are always accurate.
Great offers and selection of items available online! Happy to carry on purchasing from VIP Bottles😊
26 April 2024
Unprompted review
Buddha beer success
Easy to order.
Good price.
Only place I've seen some of the beers online.
25 April 2024
Unprompted review
Great 1st experience thanks
Great 1st experience thanks
Didn't understand the free gift ( I hate odd glasses) 🤔 so a bit pointless for me but thanks for everything else and a timely delivery
25 April 2024
Unprompted review
Good company Royal mail let them downsent…
Placing order and time shipment sent all ok. Only downside is Royal mail are used, so actually getting order delivered was the problem. Suggest use alternative courier otherwise great experience.
15 April 2024
Unprompted review
Reply from VIP Bottles
Thank you for your feedback and for highlighting the positives about your ordering experience with us.
We're sorry to hear about the issues you encountered with Royal Mail delivery. We constantly strive to provide the best possible service, and your suggestion about exploring alternative couriers is greatly appreciated.
We are currently reviewing our delivery options to ensure a smoother process for our customers. Thank you for bringing this to our attention, and we hope to provide an even better experience in the future
happy customer !
good prices, shipped quickly and arrived before the expected delivery date ! my order was packaged well and so everything arrived safely. would definitely shop here again.
26 March 2024
Unprompted review
Cognac
The service is really good, never had a problem with my orders or delivery and I have ordered from them many many times! The only problem is their selection of cognac is quite poor! I just received an email from them saying " Explore our cognac chamber " however when you actually look at their cognac the majority of it is out of stock and had been out of stock for, at the very least, 6 months! It doesn't appear they are attempting get more of these cognacs back in stock.
29 March 2024
Unprompted review
Reply from VIP Bottles
Thank you for sharing your feedback and for your continued support.
We're glad to hear that your experience with our service has been positive. We sincerely apologise for the frustration caused by our current cognac selection.
We understand how disappointing it can be to find your preferred items out of stock. Please know that we are actively working to improve our inventory issues and hope to replenish our cognac selection soon.
We value your input as it helps us to better serve all our customers. If you have any further suggestions or need assistance, please don't hesitate to reach out to us directly
Everything about the service was great…
Everything about the service was great from order through to delivery, kept updated all the way through. Wine is lovely too.
9 April 2024
Unprompted review
excellent choice and service and fast…
excellent choice and service and fast delivery.
3 April 2024
Unprompted review
Excellent service
Excellent service, always arrive on time. A competitive price with additional services offered ie gift box and card. VIP bottles is the only supplier I use for presents - I’m a happy buyer and the recipients are always happy too!
12 March 2024
Unprompted review
Great service from vip bobirthday giftttles am very…
Great service from vip bottles am very happy only thing not happy with is the people that delivered the item I paid for a Saturday delivery and it didn't get delivered till the Sunday it was a birthday gift
2 March 2024
Unprompted review
Highly recommend
This is my second time ordering from this company and very pleased. Item arrived ok time and lovely presentation.
23 February 2024
Unprompted review
All round excellence
Excellent product price, well packaged and speedy delivery.
4 March 2024
Unprompted review
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