Vipa Car Parts Reviews 

19,551
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the consistently fast delivery times, noting that orders arrive promptly within a couple of days. Buyers also highlight the great value, mentioning that the products are very reasonably priced compared to original manufacturers. People often share that the replacement items are straightforward to fit and provide excellent performance overall. However, some customers also noted receiving incorrect parts, particularly regarding rear wiper blades that did not match their vehicle specifications. A few shoppers occasionally experienced delivery delays or encountered shipping problems where packages failed to arrive on time.

What people talk about most

Product

Clients share ambiguous opinions on product. While many consumers praise the fast delivery, good quality, and... See more

Quality

People report ambiguous experiences with quality, reflecting a high level of disagreement among reviewers.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping within... See more

Order

Reviewers highlight ambiguous experiences regarding their order process. Many consumers report that ordering... See more

Price

Users describe satisfaction with price, highlighting competitive rates and good bargains compared to other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Saw these advertised on Facebook needed new wiper blades, got a discount code, very easy to find your cars wipers, very easy to order came in 2 days. The only down side is the quality of the rubber t... See more

Rated 4 out of 5 stars

Brought the wiperblade set for my viva, the front ones fitted nicely the back seems too small to connect. Wrote to customer service still waiting on reply.

Rated 5 out of 5 stars

Great company and customer service! I had some problems getting the correct rear wiper for my car, Don and Duncan could not have been more helpful and sent me a replacement really quickly after I sha... See more

Rated 5 out of 5 stars

I've ordered several sets of wipers over the past couple of years. Customer service has been outstanding. When the wipers I needed haven't shown on their website, a quick call and they have sorted out... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store

Written by the company

Enter your reg for exact fit Wiper Blades & Fuel Caps We also stock, a large range of in-car accessories for your vehicle As a leading specialist in wiper blades, VIPA has the most extensive range of products available for any vehicle. MOT Ready? Ineffective windscreen wipers are one of the top three reasons cars fail their MOT. Make sure you’re prepared for your MOT by ordering from Vipa’s unrivalled range of wiper blades. Tired of dealership prices? We offer excellent value for money – with high quality products at around a third of the price of main dealerships, without compromising on quality. The wiper blades are quick and easy to fit, with a direct fit clip offering like-for-like to your vehicles’ original wipers. Time for a new set of wiper blades? Drive away with wipers you can trust today with VIPA. Simply enter your vehicle registration to get started:


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.4

All reviews

(19,551)

202 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible quality of product and service

Don’t buy from this company. Ordered wiper blades after giving them my license plate number so they could find the ones that fit my car and they sent the wrong ones. Tried to get in contact, didn’t hear anything back from them. Sent back the wiper blades and was told I’d get a refund that never came. After ordering the right ones, they’re squeaky and horrible and leave streak marks all over my windscreen. DO NOT ORDER THEIR WIPER BLADES.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Useless

Emailed a few times now as I’ve had the wipers for a couple months and there starting to grind and smudge but no reply. Save your money and buy decent wipers not cheap ones from here.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Great product and outstanding service

The wipers are easy to install and work perfectly. They are also about half the price of the manufacturer's. On top all that, the company also gave me great customer service by helping me with an additional wiper and then refused any payment for it. I cannot recommend them more highly.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Wasted two weeks of my life chasing…

Wasted two weeks of my life chasing these fraudsters. Wiper kit didn’t arrive. Don’t answer phone. Emails false promises.None existing customer service. Shocking. Don’t use. In the hands of my bank.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and Service

Excellent customer service and prompt delivery. I have used this company a few times and have always been impressed. Even if an issue does arise with an order, if you reach out they are quick to rectify it. Would highly recommend.

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Simply don’t buy it or you will regret…

Simply don’t buy it or you will regret it. Wiper blade judder when in rain even though it was a correct fit. All this time I was thinking it’s my wiper arm is fulty. But when I had enough and wanted to give another go with Bosch wiper blade it runs like butter. You better spend few quids extra and get Bosch than this vipa brand.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor Quality & Poor Service and Issues Still Not Resolved

You will not doubt hear what great service and what great quality items Vipa provide. This is certainly not my experience.
I purchased wiper blades for my Wife's car June 2024. By September 2025 we needed new ones. Firstly what does that say about the quality?
We are selling the car and needed the new blades so I just thought for cheapness and easiness I'd just use Vipa again. What a mistake!!

I purchased wiper blades, ORDER #VCP79975 on the 10th September. They did not fit even though I used the online vehicle registration tool!

I returned them on the 18th of September. They acknowledged receipt of them on the 22nd of September. They claimed I would receive my refund in 14 days.

I chased my refund on the 8th of October and had a reply from Don to say he would chase it on the 9th of October.

I chased this on the 13th to ask why it has taken 21 days and I have still not received a refund.

I had a reply to this from Duncan on the 13th who claimed he would send the refund in full.

I then had an email from PayPal on Friday the 17th to say the transaction from Vipa had failed and had been cancelled, so PayPal suggested I contacted Vipa myself. PayPal also advised me they had also contacted Vipa and informed them.

After being told the refund had failed I sent an email to Viper immediately. I have not had any replies or acknowledgments to this email. This was sent on Friday the 17th and chased again Tuesday 21st October. It is now 30 days since my refund should have been processed.

So please remember, you might get your car parts, sometimes they might not fit so you might need customer service!! Good Luck with that!!!

From Trustpilot just click on Vipa's most recent reviews! You'll see what I mean!!!!!!

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Order cancelled still charged £15 postage

I cancelled my order but the item was delivered anyway as the team refused to cancel. I then refused delivery so item was sent back to the warehouse. I was still charged £15 postage which is completely out of line and probably illegal. Avoid

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company!
Easy to select wipers on the site.
Quick delivery
Simple instructions to assist with fitting!
Highly recommend !

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Complete failure in months

Wipers failed (and I mean blade completely broke away from arm with no warning) within a couple of months of light use - I use the car for 20 min drive to work once a week and occasional trips out. Buy cheap, buy twice.

20 October 2025
Unprompted review

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