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VINVM Reviews 5,571

•
TrustScore 5 out of 5

4.9

Wine Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the super fast and efficient delivery process. Many appreciate the excellent communication throughout, with updates on their orders and the convenience of being able to change delivery days and receive one-hour delivery windows. The product selection is also a significant draw, with consumers finding a fantastic range of wines, including unique options not available from mainstream sellers. However, some customers also noted issues with delivery, specifically mentioning crushed boxes and damaged bottles upon arrival. A few people were dissatisfied with slow and expensive delivery, particularly to certain locations. Additionally, one reviewer expressed frustration with a delivery requirement for ID verification.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed and efficiency of... See more

Product

Customers consistently note positive experiences with the product. Many reviewers praise the fantastic and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick and excellent... See more

Based on these reviews

Rated 5 out of 5 stars

The service and super fast delivery from this company is exceptional. The choice of wine was readily available . Delivered so quickly and I was kept well informed of the full process throughout . I wo... See more

Rated 5 out of 5 stars

Great selection of Zinfandels and good price range. Delivery very speedy .. my only complaint would be delivery charge to Channel Islands which seems to be usual with smaller companies.

Company details

  1. Wine Store

Written by the company

VINVM is small, quality led London based wine company that looks to offer a diverse and colourful range of wines from around the world at excellent prices.

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very quick service

Very quick service, with good communication about when and how my delivery was going to arrive and packaged with consideration to ensure the arrive of my wine in good condition.

3 March 2026
Rated 5 out of 5 stars

Great service and good products

Website was very easy to use and the goods arrived very quickly and in good condition. Oh, and the wine itself is excellent - we discovered Slovenian wine on a recent visit and have found a great selection at VNVM.

30 December 2025
Rated 1 out of 5 stars

VINVM want you to produce your passport before they will deliver your wine.

I am 77 years old. This morning I was asked by a DPD driver delivering a case of wine bought from VINVM to produce my driving licence or passport as proof that I was over 18 and that this was a VINVM requirement. I telehoned VINVM and was told by their lady that it was a legal requirement to obtain proof of age. I told her that I regularly buy wine from Waitrose and The Wine Society and have never been asked for proof of age. She then accused me of being rude to her after I told her she was talking nonsense. I will not be using VINVM again.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of Zinfandels

Great selection of Zinfandels and good price range. Delivery very speedy .. my only complaint would be delivery charge to Channel Islands which seems to be usual with smaller companies.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

My delivery was smashed and no response

When my delivery was received the order with the box was crushed completely on one side and 3 bottles smashed to pieces!

The box was crumpled in on one side completely like it had been crushed under something and the inside of the box was shards of glass.

When I emailed directly from my order and contacted customer support for a refund I got no response.

3 November 2025

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