I had long been looking for a pair of Entourage of 7 Beacon sunglasses, but I was unsure which of the Beacon models I should go for. After a bit of googling I came across Vintage Designer Fram... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really great product range and excellent customer service. Exchanging a set of glasses for a slightly larger pair was hassle free which can sometimes be an issue with online sellers. Will use again an... See more
Company replied
I purchased the Entourage 7 XL, which were a little large for my face, but glasses were amazing. I contacted Hannelore and received excellent service. Vintage exchanged my glasses for the standard s... See more
Company replied
At no point when I ordered the product was I told that there would be an additional charge of £77.41 for import/tax payment. After I ordered and paid I received confirmation of the purchase and it sta... See more
Company replied
Company details
Written by the company
At Vintage Designer Frames, we believe eyewear is more than just vision – it’s a statement. Our curated collection features rare, authentic designer frames from iconic brands, many of which have been worn by celebrities in movies, series, and on the red carpet. Based in Belgium, we ship worldwide and guarantee the authenticity of every piece we sell. Each frame is carefully sourced, inspected, and prepared for its next chapter — with you. Whether you’re looking for a timeless Oliver Peoples, a bold Garrett Leight, or a limited-edition piece you won’t find anywhere else, we make sure your purchase is as unique as the frames themselves. See life through iconic frames.
Contact info
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an absolute pleasure and awesome experience
I had long been looking for a pair of Entourage of 7 Beacon sunglasses, but I was unsure which of the Beacon models I should go for. After a bit of googling I came across Vintage Designer Frames.
No matter what time I wrote, Hannelore was there to help me find the right pair. She took all the time I needed, to make sure we found the right sunglasses for me. I wound up ordering the Beacon HV on Sunday afternoon, and they arrived today.
The sunglasses are a perfect fit. Exactly as I was advised.
When they write "Kick ass service" on their website, they arent lying. Every question or doubt I had, was answered.
What an absolute pleasure it is to meet someone so dedicated and passionate about their craft. I can highly recommend them. Thank you so much to Hannelore and the team for the awesome experience.
I didn't get my order...
I didn't get my order...
I purchased this about 8-15 days ago, and the order never came up

Reply from Vintage Designer Frames
They even upgraded me to express…
They even upgraded me to express shipping so I would get it in time for a birthday

Reply from Vintage Designer Frames
Top Online Seller
Really great product range and excellent customer service. Exchanging a set of glasses for a slightly larger pair was hassle free which can sometimes be an issue with online sellers. Will use again and would recommend highly.

Reply from Vintage Designer Frames
very helpful customer service and excellent sunglasses
very helpful customer service, answered my queries very fast. Ordered on tuesday and delivered with in 48 hours to uk...Sunglasses are quality
Undisclosed additional charge for import/tax payment
At no point when I ordered the product was I told that there would be an additional charge of £77.41 for import/tax payment. After I ordered and paid I received confirmation of the purchase and it stated £0.00 for shipping and £0.00 for taxes. So I was surprised that after I had the shipping confirmation I received a request for the additional £77.41.

Reply from Vintage Designer Frames
First time I ordered and I will say the…
First time I ordered and I will say the glasses are built really well and are definitely worth the money!
Entourage 7 purchase
I purchased the Entourage 7 XL, which were a little large for my face, but glasses were amazing. I contacted Hannelore and received excellent service. Vintage exchanged my glasses for the standard size and I couldn't be happier with them. However, better than the product was the service from Hannelore and team. Amazing responsiveness and customer service was fantastic. I will be purchasing from Hannelore again. Thank you for a great online buying experience. Continued success! Tim

Reply from Vintage Designer Frames
VDF does it the right way.
I felt I needed to take a moment to express my opinion on one of the best online transactions I’ve ever had with a small business. Their website was easy to navigate and I was able to effortlessly find, not only the sunglasses I was looking for but discovered the XL version for my somewhat large head! The most amazing part of the purchase was the shipping. I ordered on Sunday and DHL had the sunglasses on my head by Wednesday afternoon. They far exceeded any of my expectations and there are thousands of online retailers that could learn a lot from a small business like this. There was literally not one thing I would change about this purchase. I have many pairs of sunglasses and they quickly provided me with my new favorite pair. The most amazing part is, they are in Belgium and I'm on the east coast of the United States yet I was treated like I lived in their town.

Reply from Vintage Designer Frames

Reply from Vintage Designer Frames
What appears to be a quality product delivered in a timely fashion.
I was anxious to get the same sunglasses that were worn by Matt Damon in the movie Ford vs Ferrari and that is exactly what I received. The construction of the glasses is excellent and I expect that I will be wearing them for a long time to come. I was also impressed by how quickly I received delivery from time ordered.

Reply from Vintage Designer Frames
Excellent; speedy; true
I needed a special gift on short notice - this excellent site had: exactly what I was hoping to find; plenty of helpful information; transparent pricing; and speedy delivery from Belgium to the UK.

Reply from Vintage Designer Frames

Reply from Vintage Designer Frames
Everything was perfect
Everything was perfect. My question was answered quickly and competently. Delivery was super fast. The glasses fit perfectly. Thank you very much.

Reply from Vintage Designer Frames
Very good communication and quick…
Very good communication and quick shipping. Would definitely buy again from them

Reply from Vintage Designer Frames
Great experience
Great experience. Good quality product and fast delivery. Fits even better than expected. All good!

Reply from Vintage Designer Frames
Amazing all around
Extremely fast shipping with constant notifications, great packaging, quality sunglasses. I am definitely recommending the store to anyone looking to buy.
The best online purchase experience ever

Reply from Vintage Designer Frames
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







