Craig text the night before the appointment with a time he would be attending. He arrived the following day prompt and bang on time. Extremely professional, knowledgeable and friendly. He compl... See more
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Founded in 1917 as a heating technology manufacturer, and now part of Carrier, today we are one of the world’s leading providers of efficient climate (heating, water and air quality) and renewable energy solutions. Creating living spaces for generations to come – this is the responsibility that we take on every day together with our (trade) partners.
Hortonwood 30, TF1 7YP, Telford, United Kingdom
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Irfaan attended on Friday to replace the diverter valve on our boiler, and I was extremely impressed with his service. He arrived promptly, worked efficiently, and carried out the repair with professionalism and care. Everything was completed smoothly and to a high standard.
I very much appreciated his reliability and competence, and I would not hesitate to recommend him to others. Thank you for an excellent service.

Reply from Viessmann Climate Solutions UK
Fast and efficient communication, solid boiler.
Stuart from SW Heating and Plumbing Services, who removed my old boiler and installed a new Vitodens-100W, has demonstrated WORLD CLASS Excellence of German Engineering: knowledge, diligence, precision, efficiency and work ethics.

Reply from Viessmann Climate Solutions UK
Heating stopped coming on and gas engineer kept insisting that the issue was the boiler even after a Powerflush. Viessmann were very helpful and sent engineers out on 2 occasions. Stephen Bell was really helpful and after just 5 mins identified the issue as a blocked main heat source exchanger. This has now been flushed and system works perfectly. Thanks Viessmann.

Reply from Viessmann Climate Solutions UK
We were recommended to have a Viessmann boiler by our plumbing company and we were very pleased when we had the installation done, both my wife and myself would definitely recommend this boiler company Viessmann.

Reply from Viessmann Climate Solutions UK
Engineer Stephen Bell turned up when expected and fixed the boiler. What more could I ask for!

Reply from Viessmann Climate Solutions UK
Boiler looks great and works well. App is useful for checking pressure and other diagnostics. All installed with our existing Tado X controller using open therm, and working really well.

Reply from Viessmann Climate Solutions UK
This is the worst boiler I've ever had. It has never got the house to the set temperature, and randomly just switches off. I have to reset it several times per day to get it to heat the radiators. The worst feature is the hot water priority that heats the water before the house. That would be fine if there was a choice but there is not, so if we've been away and come back to a cold house we have to wait shivering for ages before we get any heat to the house. I purchased this system so the control should be my choice. Also the app is garbage, no option to remotely control the system so you can't even heat the house in advance. It's only 2 years old but I feel that the only way forward is to throw it away and replace it with a boiler that I can control.

Reply from Viessmann Climate Solutions UK

Reply from Viessmann Climate Solutions UK
The boiler appears to be quiet, efficient and provides what we need.

Reply from Viessmann Climate Solutions UK
Excellent boiler - much quieter & quicker to hot water than my old combi.

Reply from Viessmann Climate Solutions UK
One week in and the boiler continues to work as a boiler should.

Reply from Viessmann Climate Solutions UK
Excellent boiler nice warm home.
Very quiet heats up quickly just what we wanted

Reply from Viessmann Climate Solutions UK
A dated back boiler was struggling, and our plumber recommended a Viessmann boiler, it is what he has in his house and couldn't speak higher of them. 10 year parts and labour guarantee, and further down the line they are alot easier to work on apparently. We took his advice and it was installed efficiently 3+ weeks ago, and are very pleased with it.

Reply from Viessmann Climate Solutions UK
I had my boiler serviced by a local Viessmann registered company, and during the service a fault was detected and it was necessary to contact Viessmann as the boiler is still under guarantee. I was contacted barely 2 hours after the Service Engineer had left, and an appointment was made for the very next day. A Viessmann Heating Engineer, Craig, called and fixed the issue promptly, with no hassle or mess to my property. Courteous and polite, he dispensed advice with regards to current, and new technology, which is available to homeowners, and he spoke very highly of the company he is working for -a very personable gentleman indeed.
I would concur with Craig's professional assessment of Viessmann as a company, as my wife and myself have been extremely happy with the boiler to date and their after sales service is 1st class. If Craig is indicative of the engineers that Viessmann employ I would have no hesitation in recommending this company to anyone looking for a new install.

Reply from Viessmann Climate Solutions UK
Steve Bell has been an absolute superstar, wouldn't give up and made multiple visits to get our boiler working. We have a multi generational house and my dad who's 80 has been struggling with the cold and Steve said "I couldn't leave your dad feeling like that". Genuinely nice guy. Also, shout out to Amy from the support centre for sorting out the booking. Both are a credit to Veissmann (as is Steve's apprentice Henry). Thank you again Steve for performing open heart surgery to get our Boiler up and running again! If you have a Veissmann boiler don't go elsewhere for fixing or servicing your boiler, use the experts!

Reply from Viessmann Climate Solutions UK

Reply from Viessmann Climate Solutions UK
I’ve just had a new boiler fitted with an external heat sensor.
I’ve had the boiler on for over 3 hours and it’s still 13 degrees, although the stat is set for 20 degrees.
Just spoke to the engineer who tells me it takes a few days for the heat sensor and boiler to settle in.
Luckily I have a wood burner.
I wish I never changed the older Worcester boiler.
More technology is not always a good thing.

Reply from Viessmann Climate Solutions UK
Just had the new Viessmann comb boiler fitted and im very impressed with its performance , quietness , and sleek modern looks .

Reply from Viessmann Climate Solutions UK

Reply from Viessmann Climate Solutions UK
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