Vidday Reviews 

826
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being simple, straightforward, and incredibly easy to use, often highlighting the seamless process from start to finish. Many found the website intuitive, allowing them to easily upload media, edit videos, and customize their projects with various options and themes. The final product consistently exceeded expectations, described as beautiful, professional, and a truly special gift that brought joy to recipients. Customer service is frequently mentioned as exceptional, with chat support being prompt, helpful, and patient in assisting with special requests and technical difficulties. However, some people mentioned minor issues such as the background music playing over other music in videos, or a desire for more mobile-friendly features.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing the platform as incredibly easy,... See more

Product

Consumers consistently express delight with the product, often describing it as an amazing, beautiful, and... See more

Service

Reviewers mention positive feedback about service, often describing it as brilliant, easy, and professional.... See more

Customer service

Users describe positive interactions with customer service, highlighting that support agents are consistently... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of use and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Vidday site has a cool concept, that uses AI tech positively. Simple to set up, then it walks you through the process of making invites, offers easy ways to record or submit media, then ta... See more

Company replied

Rated 5 out of 5 stars

Brilliant easy service!! My mum’s 90th birthday ! We had over 20 friends and family from all over the world sending birthday greetings. No hassle, no tech knowledge required - very simple and straight... See more

Company replied

Rated 5 out of 5 stars

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I w... See more

Company replied

Rated 5 out of 5 stars

I owe it it to write a stellar review for Vidday, who in the last minute, connected three children traveling abroad with their father back home with a beautiful video for Father's Day. Though each of... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop
  3. Video Editing Service
  4. Video Production Service
  5. Web Collaboration Platform

Written by the company

VidDay is a group video maker for birthdays and special occasions that helps people create meaningful surprise video gifts together. With VidDay, you can easily invite friends and family by link to record and upload video messages from any device, anywhere in the world. No app is required for guests. Once messages are collected, VidDay combines everything into one shareable video gift that can be watched online, downloaded, or gifted digitally. VidDay is commonly used to create birthday videos with friends, group birthday videos, and surprise video gifts for birthdays, as well as celebration videos for anniversaries, retirements, weddings, graduations, farewells, memorials, and corporate recognition. Customers choose VidDay when they want to bring people together across distances and create something more personal and emotional than a card, text message, or standard gift. The platform is free to start with no credit card required. Organizers can invite unlimited guests and preview their video as many times as they like before deciding to share. You only pay when you’re happy with the result and ready to deliver the video, with pricing starting at $5. VidDay offers easy personalization tools, including themes, captions, photos, your own music, GIFs, and AI upscaling to help improve video and photo quality. The guided editor is designed to be simple and intuitive, even for first-time organizers managing large groups. For those who want something tangible, VidDay also offers optional keepsakes such as USB video gifts and Video Books, allowing recipients to replay their video gift anytime without relying on a phone or computer. VidDay is trusted by millions of users worldwide and is rated 4.9/5 on Google and 4.8/5 on Trustpilot (as of January 2026). The company provides real human live chat support to help organizers at every step, from inviting contributors to final delivery. VidDay was built to make it easy to turn video messages into a surprise video gift for birthdays and any celebration, big or small. How the VidDay Process Works VidDay uses a simple three-step Invite → Upload → Combine workflow that removes the stress of coordination: 1. Start & Invite: Create your event page in seconds and share a private submission link via text, email, or social media. 2. Collect Media: Friends and family click the link to upload video messages, photos, and audio clips directly from their phone or computer. 3. Create & Share: Use the guided editor to arrange clips, add a personalized soundtrack, apply a theme, and share or gift the finished video. Key Features That Make VidDay Different No App Required for Guests: Invitees upload from any browser on any device. No downloads, logins, or accounts needed. Free to Start – No Credit Card Needed: Start your project, invite unlimited guests, and preview your video for free. Pay only when you’re ready to share. Smart Invites & Auto-Reminders: Track submissions and send automated reminders so no one forgets to participate. AI-Powered Photo Enhancement: Built-in AI upscaling improves clarity for older or low-resolution photos so they look great alongside video messages on any screen. Pay-When-Happy Pricing: Only pay when you’re satisfied with the final video. Pricing starts at $5, with optional annual plans for unlimited videos. Personalization & Creative Tools Every VidDay video is unique. Choose from a wide range of themes or customize fonts, colors, and layouts. Add captions, GIFs, photos, and your own music, or include digital gift wrap for a surprise reveal. Custom song options are also available for an extra-personal touch. Premium Physical Keepsakes In addition to digital delivery, VidDay offers physical keepsakes for lasting impact: Video Books – A physical book that automatically plays the video when opened, no Wi-Fi required Personalized USBs – A beautifully packaged way to preserve and gift memories Group Gifting & Giving Back VidDay also supports optional group gifting features, including crowdfunding toward a gift card or planting verified trees in the recipient’s honor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

826 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(826)

242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with Vidday was above and…

My experience with Vidday was above and beyond my expectations. They were available to Chat whenever I reached out and the entire project was seamless. I am so grateful that I came across their service and provided a once in a lifetime gift to my son.

17 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Sharlene, for sharing such thoughtful feedback. We are truly grateful to hear that your experience with VidDay went above and beyond your expectations. Knowing that our team was able to support you through Chat whenever you needed us means a great deal, exceptional service is something we care deeply about, and your words affirm that commitment.

It’s especially meaningful to hear that the final video gift became a once‑in‑a‑lifetime moment for your son. Being trusted with something so personal is an honor, and we’re sincerely thankful you chose us to help bring that memory to life.

Your kindness and appreciation truly resonate with our team. Thank you again for allowing us to be part of such a special moment.

Rated 5 out of 5 stars

Fantastic Experience

The Vidday platform was super easy to use. The customer service was top notch for followups and overall I am a very satisfied and happy customer and would use them again for milestone events!

20 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you for taking the time to share your experience with us. We’re delighted to hear that the VidDay platform was easy to use and that the final video gift helped make your milestone event special. We’re especially pleased that our customer service team stood out, providing exceptional support is something we take great pride in, and your acknowledgment means a great deal to us.

We truly appreciate your trust in our service and are grateful to have earned your satisfaction. It’s wonderful to know you would choose us again for future celebrations.

Rated 5 out of 5 stars

Everything was quick and easy to use

Everything was quick and easy to use. The video came out so good. It’s also a very affordable yet memorable present. Once again it was a success using this app.

18 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Rachel, for sharing your experience with us. We are delighted to hear that you found the process quick and easy to use, and that the final video gift turned out so well. It’s wonderful to know the result felt both memorable and affordable.

We truly appreciate your continued trust in our service, and we’re grateful that it was a success for you once again. Your feedback means a great deal to our team.

Rated 1 out of 5 stars

Probably won’t use again

The creating could have been more simplified, Super easy to send out, great job staying on top of the timeline due date with the notifications the overall video was not what I had expected. Very generic. quick return

16 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you for taking the time to share your feedback with us. While we are pleased to hear that the invitation process and timeline notifications were helpful, we are genuinely sorry that the final video gift did not meet your expectations.

We understand how important it is for the creation experience to feel clear and for the finished video to feel personal rather than generic. Your comments provide valuable insight, and we will be reviewing them closely as we continue improving both our tools and our creative options.

If you would be open to it, our team would appreciate the opportunity to learn more about your experience and explore how we might make this right. Please reach out to us at support@vidday.com. Thank you again for your honesty and for giving us the chance to improve.

Rated 5 out of 5 stars

Great experience with Vid Day!

This was a pleasure to work with. Most impressive to me was the customer support. They were able to help me everytime I asked. One person had really poor sound and they were able to send the video to their tech department and improve the sound.

The process of making the video was VERY user friendly and easy to work with. Best of all, it was the BEST gift I could have given to my brother.

18 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Dale, we really appreciate you sharing this with us. It’s great to hear how smooth the whole process felt and that our support team was able to jump in whenever you needed a hand. We’re especially glad they could help improve the audio on that one clip, we always want every part of a video gift to look and sound its best.

It’s also wonderful to know the tools were easy to work with and that the final video became such a meaningful gift for your brother. That’s exactly the kind of experience we hope to create. Thank you for choosing VidDay to help celebrate such a special moment.

Rated 5 out of 5 stars

What a lovely gift we made with Vidday

What a lovely gift we made with Vidday! The personal wishes of congratulations hit the mark! It was easy, well-priced and very professional. I highly recommend it for whatever occasion you have!

15 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Pam, we’re so glad you shared this with us. Hearing that your VidDay video gift turned into such a meaningful keepsake truly makes our day.

It’s wonderful to know the messages landed perfectly and that the whole process felt smooth, well‑priced, and professional.. We truly appreciate your recommendation and are grateful you chose VidDay to help celebrate your special occasion.

Rated 5 out of 5 stars

The video was amazing and so easy to…

The video was amazing and so easy to create. Though I could have done this myself in iMovie, using Vidday was totally worth the small cost! The templates and quality are amazing! My daughter absolutely loved her graduation video!

15 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Amy, thank you so much for sharing this. We’re really glad to hear how easy and enjoyable it was to create your daughter’s graduation video gift with VidDay.

It means a lot that you found the templates and overall quality worth the cost, even compared to doing it yourself. Knowing your daughter loved her video makes it even more special for our team.

Thank you for choosing VidDay to help celebrate such a big milestone.

Rated 5 out of 5 stars

EASY and quality result

It was so easy and fun to make a birthday video for my husband. They make it easy to send out invites, easy for people to submit, easy to add photos, easy to add music, easy to create, easy to reorder submissions…everything was easy. I liked that it was all done from their website and you didn’t need another app (and neither did participants). Participants also don’t need to create an account which would turn off a lot of people. Pricing was clear. I was worried they would try to charge me more when I finished but nope, what they said was what they charged (mine was $30 for 18 min.) The end result was quality and we all loved it. Highly recommend!

9 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Jessica, thank you so much for sharing your experience with us. It’s wonderful to hear that creating your VidDay video gift for your husband felt simple and enjoyable from start to finish. We’re glad the invite process, submissions, photos, music, and organizing everything all felt smooth, that’s exactly what we aim for.

We also appreciate you calling out the clarity in pricing and the convenience of not needing extra apps or accounts. Knowing the final video turned out beautifully and that your family loved it truly means a lot to our team.

Thank you for the recommendation and for choosing VidDay to help celebrate such a special moment.

Rated 5 out of 5 stars

Exceptional quality, worth every penny!

Used VidDay’s White Glove service to create a 31-minute birthday video for my wife’s 60th, and it exceeded every expectation. The team wove together over 30 minutes of memories, photos, and a custom song into something genuinely beautiful.
The White Glove experience was exactly what the name promises. The production was polished, the pacing felt natural, and the final result is the kind of video she will pull up and watch again and again for years to come.
If you’re on the fence about upgrading to White Glove for a milestone event, just do it. The difference in quality is obvious, and the peace of mind knowing it will be done right is worth it alone.
Highly recommend VidDay for anyone wanting to turn a special occasion into a lasting keepsake.

11 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Ian, thank you so much for sharing this. Your feedback truly means a lot to our whole team. We’re thrilled to hear that your White Glove experience delivered exactly what you were hoping for. Our White Glove Specialists put a great deal of care into every project, and knowing your wife’s 60th birthday video gift is something she’ll enjoy for years is incredibly meaningful to us.

Your support and encouragement for others considering the upgrade is deeply appreciated. Thank you for trusting VidDay with such an important celebration and allowing us to help create a keepsake your family can treasure.

Rated 5 out of 5 stars

10 out of 10 stars

10 out of 10 stars. Creating my video with Vidday was such as pleasure. Customer service was great. Putting together was pretty straight forward and very flexible. Price was reasonable. I would definitely recommend Vidday to anyone needing to make a celebratory video.

9 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much for sharing this, Ian!

We’re really glad your experience with VidDay felt smooth and enjoyable from start to finish. It’s wonderful to hear that the tools gave you the flexibility you needed and that our team was there when you needed support. We work hard to keep our pricing fair and our process simple, so it means a lot to know it all came together for you.

We truly appreciate the recommendation and are happy VidDay could help you create a celebratory video gift you’re proud of.

Rated 5 out of 5 stars

Used Vidday for a retirement video and…

Used Vidday for a retirement video and it as very user friendly and turned out very nice! Highly reccomend.

5 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, Alisa! We’re really glad to hear that creating your VidDay retirement video gift was so user‑friendly and that the final video turned out great. We truly appreciate the recommendation and are happy VidDay could help make the retirement celebration feel special.

Rated 5 out of 5 stars

Excellent program

Excellent program. Easy to use, easy to upload, modify and understand. Fair pricing and some fun add ins as well.

9 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much for the lovely feedback, Lynn! We’re really glad to hear that VidDay felt easy to use, from uploading to making edits and that everything was clear and straightforward. It’s great to know you enjoyed the fun little add‑ins too, they are there to make creating your video gift feel even more enjoyable. We appreciate you noticing the fair pricing as well. Thanks again for taking the time to share your experience with VidDay!

Rated 5 out of 5 stars

I loved how seamless this service was…

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I was able to send a link around her school and district so people could leave their personalized video messages, helping her feel special about her big day. She was so surprised, and it brought her to tears! Will definitely use this service again!

7 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Jackie, thank you so much for sharing this. We’re really glad to hear how seamless your VidDay video gift experience felt, and even happier that the final video was perfect for such a special moment. Helping your school and district come together with personalized messages for her award day is exactly the kind of thing VidDay was made for.

Knowing she was surprised, moved to tears, and truly felt celebrated means everything to us. We love helping people feel appreciated in a meaningful way. We’d be honored to help you create another unforgettable moment for you anytime.

Rated 5 out of 5 stars

What a great conception

What a great conception! Everything was great, from beginning to end. Helpful staff as well. I will definately use this again.

9 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much for the wonderful feedback! We’re thrilled to hear that your VidDay experience was great from beginning to end. Creating a video gift should feel fun and effortless, and we’re so glad our team could be helpful along the way. Whether it’s a big milestone like an 80th birthday, an anniversary, a graduation, or a birthday gift video compilation, we love helping people celebrate with something meaningful and memorable. We can’t wait to have you back for your next VidDay!

Rated 5 out of 5 stars

What a perfect way to create a tribute

Our whole family contributed to an 80th birthday montage, with stills and videos, that touched our dad so deeply. It was easy and meant so much.

5 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much for sharing this, and happy 80th to your dad! We’re thrilled to hear that your whole family came together to create such a heartfelt VidDay video gift. Those blends of still photos, video clips, and shared memories are exactly what make a birthday gift video compilation so powerful.

It means so much to us knowing your VidDay video gift made such a heartfelt impact. Celebrating big milestones, especially meaningful birthdays like this, it is exactly why we do what we do. We’re honored to help you create something so easy, personal, and unforgettable. Thank you for choosing VidDay to help make his special day shine.

Rated 5 out of 5 stars

So easy to use!

Vidday was so easy to use and was such a quick process. The team behind the scenes was so great, too! They were quick and very helpful.

27 April 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, Patricia. We’re thrilled to hear how easy and quick it was to create your VidDay video gift. Our Customer Care Specialists will be so happy to know their fast and helpful support made your experience even better. We truly appreciate you choosing VidDay to help bring your video gift to life.

Rated 5 out of 5 stars

Loved this video

Loved this video! We made a retirement video for a friend. It worked really well! He LOVED the video! ❤️

4 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you for sharing this! We’re so glad VidDay helped make your friend’s retirement video feel special. It’s wonderful to hear he loved it. We appreciate you choosing us for such a meaningful moment.

Rated 4 out of 5 stars

We loved using Vidday to thank our volunteers

We loved using Vidday to thank our volunteers this year as part of National Volunteer Appreciation Week! The process was seamless, easy to understand, and user friendly. We especially loved how applying our brand colors and fonts created a custom background that was applied to each video clip. It made the piece feel more cohesive overall and branded to PAWS. Our one piece of feedback would be that downloading sample/preview clips took several minutes to process. Certainly not the end of the world, but hopefully the speed in which this happens will improve with time!

3 May 2026
Unprompted review
Vidday logo

Reply from Vidday

Cory, thank you so much for choosing VidDay to celebrate your volunteers during National Volunteer Appreciation Week. We’re thrilled to hear that the process felt seamless and easy to use, and that the custom branding tools helped you create a cohesive, PAWS‑themed video. Bringing your organization’s colors and personality into the final piece is exactly what we hope for.

We also appreciate you sharing feedback about the preview clip processing time. While we’re glad it didn’t disrupt your project, insights like this help us continue improving the experience for everyone. Our team is always working on performance enhancements, and feedback like yours guides those updates.

Thank you again for taking the time to share your experience and for the meaningful work you do with your volunteers.

Rated 5 out of 5 stars

A Vidday video was the perfect gift for…

A Vidday video was the perfect gift for my parents’ 50th wedding anniversary. The website was extremely easy to use and it had so many options to customize everything the way I wanted it. I was able to put in all the songs I wanted, photos and videos of my choosing and I even selected the backgrounds that I liked best. I was able to generate as many previews as needed to get everything just right. I felt that price was very fair and the final product was definitely gift-worthy. There were also nice “extras” to purchase separately (such as a usb of the video) but there was no pressure to buy those. I can’t think of anything they could’ve done better.

29 April 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, Erin, we’re truly honored that your parents’ 50th anniversary video meant so much. It’s amazing to hear how easy the site felt to use, how fun it was to customize every detail, and how helpful the unlimited previews were while you perfected the final cut. We’re thrilled the price felt fair, the finished video felt gift‑worthy, and the optional extras stayed pressure‑free. Your feedback means a lot, and we’re grateful VidDay could be part of such a beautiful milestone.

Rated 5 out of 5 stars

Super easy to use platform

Super easy to use platform, available customer service & a beautiful video created. I elected to use the editing service & was very happy with the result. Highly recommended!

29 April 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you Philip for sharing this! We’re thrilled to hear how smoothly everything came together and that your video gift turned out beautifully. It’s great to know VidDay felt easy to use from start to finish, and we’re especially happy the editing service helped bring your vision to life. Creating a meaningful birthday gift video compilation or milestone video should feel effortless, and we’re glad the experience delivered exactly that. We truly appreciate the recommendation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look