The whole staff was personable. We felt like our dining room waiter, Alden, adopted us. He knew our preferences and prepared the table for us. I left things in the vault. The staff tracked us to o... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.
Contact info
222 Pearl Street, 47150, New Albany, United States
- (855) 556-7193
- info@victorycruiselines.com
- www.victorycruiselines.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect
Everything was just perfect. All staff was professional and very good at their respective duties. The food selections were quite good with the correct portions . The included port tours were conducted by informative personnel.
It was an enjoyable and informative cruise.
The excursions were pretty organized
The excursions were pretty organized. Maddy did a great job with them. Great staff, Max in dining room, Suchan, Habon & Jose in the bar, of course Ahkmed did a great job in our room!
Good all the way around.
Great service. Great trip.
The staff service was great! Food, room, tours were very good. Toilet behaved strangely at times, wouldn't flush with first push of button leading to several visits to desk, but finally figured out it took persistence. Arts and crafts program from Cindy (and John) was excellent. The performers were excellent musicians, but if they wanted people to dance, they needed to play to the crowd with slower tempos and more danceable music. At times they seemed to be performing for themselves. Would recommend Victory Cruise Lines to others.
Everyone was great.
Everyone was great.
Stateroom attend, waiters, bartenders, and chefs. The on board massage therapist Amrita was awesome. Best massage I’ve had in a long time. The smaller ship with 192 guests was just perfect for great travel, peace and quiet and the entertainment was fabulous.
Enjoyed every day
Enjoyed every day! Please downsize the water bottles! Too large to fit in car!
All good if you’re a Lilliputian!
Staff, foo quality, musicians, guides
The size of cabins and showers a real challenge, and we’re not big people! Not enough room for two people to dress, pack or unpack. I don’t know how individuals with walkers manage to negotiate those cabins! The positives I mentioned were A+!
The negative aspects of the cabin almost cancels them out. It’s a shame because I can’t really recommend Victory to others or think about a repeat for my husband and myself. One of us had to sit on/in the bed so that the other could move around!
Friendly and thoughtful staff
Friendly and thoughtful staff, excellent food, comfortable accommodations, wonderful entertainment, the service was first rate, and the trip overall was thoroughly enjoyable and fascinating. Great fun for my wife and I, including our six friends who traveled with us. I might add that the lectures and sites we visited were very informative, I was happily educated in so many ways!
Personal Experiences
Not being an experienced cruiser I had no expectations, only hope. Much to my, and my partner's, absolute delight everything that was presented to us was over the top.
The entertainment trio presented with skill and charm a different genre of music each night; the five-course dinners were worthy of five Michelin stars and the shore excursions were curated to match the passenger's needs.
Here is a simple example of the crew's responsiveness:
We were in the lounge when my partner had to return to our stateroom. She got lost and became apprehensive. A crew member noticed her plight and volunteered to give her directions. As he started to describe the path she should take he suddenly changed his mind and told her "I'll take you to your cabin". He not only escorted her to the cabin but he then waited for her in the corridor and accompanied her back to the spot in which he found her. From there she was able to find her way back to me. WHAT EXTRAORDINARY SERVICE.
You can't make this stuff up!
Didn't like the dinner selection
Didn't like the dinner selection. Liked the drink selection. The tours not the best. Like the servers a lot. Maria and Nancy.
Everything was on Point!
Everything!
Every staff member was kind, professional, and at the top of their game all day every day!
The service matched the staff and the food was excellent as well, best I've had on a cruise ship!
The itinerary was very nice and full of pleasant surprises at every location. Thank you again for an awesome experience!
This was my first time with Victory…
This was my first time with Victory Cruise Line and I was very pleased with the ship and everything about the trip. The crew were wonderful and the food excellent. I was most pleasantly surprised with the various places we docked and the excursions that I joined were well planned and informative.
Keep up the good work!
The staff was fantastic
The staff was fantastic, very attentive, and the entertainment was great.
I enjoyed the included excursions very much.
The service was fantastic and the food…
The service was fantastic and the food was great. It was a wonderful cruise.
The staff was great
All the staff were so very helpful
All the staff were so very helpful, skilled, and friendly. The onshore excursions were very good and worthwhile.
The food was very good. It was nice to have choices for where to eat meals, and to have snacks available all the time.
The furniture in our cabin was worn and needs some repairs.
generally a well imagined well…
generally a well imagined well constructed trip with an attractive ship and rooms and attentive staff and services. if anything, perhaps better online interfaces/support/info easier for older folks like me to get around and use. perhaps slightly better “free drink” options (the free wine selections were terrific). perhaps even a TV station for lakelorian lectures or other pertinent history/culturally significant info for ports we were in.
Did not have enough time at Niagara…
Did not have enough time at Niagara Falls!!! Too many excursions were long bus rides without enough time at site locations. The staff at The Grill was excellent. Took too long in dining room. Needed some variety in entertainment. Need better communications. We had purchased a one bed in room & when we arrived we had 2 separate beds. Room was too small. We had a nice trip but very disappointed in Niagara Falls excursion & that was main reason for going. Also, you don’t actually have an app and internet would quit at times.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








