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Victory Cruise Lines Reviews 

531
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 504 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, kind, and friendly, providing top-notch service throughout the entire journey. Consumers also love the delicious food options, beautiful ports of call, and the highly entertaining onboard music performances every evening. However, some people mentioned that the cabins and bathrooms felt quite cramped for two-person occupancy. A few other people also felt that certain onboard amenities, such as the elevators or older spaces, needed better maintenance and attention. Some travelers additionally expressed disappointment with specific excursion schedules or organization during onshore visits.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, noting that every team member went above... See more

Service

Clients share positive opinions on service, highlighting the exceptional and attentive nature of the crew... See more

Product

Reviewers mention positive feedback about product, noting that meals are fresh and well prepared. Consumers... See more

Quality

Users describe positive interactions with quality, noting that meals are generally fresh, delicious, and well... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, as opinions regarding the amenities are strongly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your crew did an incredible job in providing top notch service and delicious food! The included excursions were well planned and organized. Lori was very accommodating in changes to our schedule. The... See more

Rated 5 out of 5 stars

Clearly, the crew made this trip special. Starting with Captain Gondos and Hotel Director Andrew Meyer, we were made to feel special. Under their leadership, the entire crew was kind, polite... See more

Rated 5 out of 5 stars

I started my search with another cruise line (also starts with V) but the cost with single supplement was exorbitant, so I booked with Victory. I was expecting some corners to be cut for this price,... See more

Rated 5 out of 5 stars

The itinerary and crew were terrific. The quality and selection of food was superb. The crew was great. The only disappointment was the disembarkation procedure requiring all luggage to be ready for... See more


Company details

  1. Cruise Line Company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

531 reviews

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4.5

All reviews

(531)

504 reviews in the last 12 months

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Rated 4 out of 5 stars

Great crew

Great crew. Great ship. Fantastic band on Victory 1. Great food. Great pre-cruise stay.

Bad - Some excursions did not allow enough time. TOO MANY reserved seats in dining room. Suppose to be open seating. Not far!!!

9 July 2026
Rated 5 out of 5 stars

Service was great all around

Service was great all around. Food was excellent. Excursions were overall pretty good. Enjoyed the Lakelorian and nightly entertainment. Ports and stops - overall itinerary - was great. Super interesting learning about the Great Lakes.

8 July 2026
Rated 4 out of 5 stars

The staff was wonderful !

The staff was wonderful -- professional, friendly, always helpful. They deserve an A+! Special kudos to Uno in the Grill! And being on a ship with just 180 passengers was such a welcome change from the large Caribbean ships. Meals were excellent with a sufficient number of choices, and I especially liked having the Grill available for breakfast and lunch. The rooms were a bit tight; an improvement would be to take out the second, smaller desk and replace it with a comfortable chair. Mickey did an excellent job as lakealorian; a nice addition would be to have local historians come aboard to talk about the area we would be seeing the next day the way Road Scholar does. All in all, it was a great trip and I hope to travel again on Victory!

14 July 2026
Rated 5 out of 5 stars

Fantastic crew!

I can’t say enough about all your crew! It was a very enjoyable cruise because of them. My husband walks with a walker and not that good. Thanks to Wendy Stickler and Rodney Bailey I was able to get a wheelchair for my husband to use. Our room steward, Manuel, was fabulous. Sweet guy and helped a lot with my husband. Our dining room waitress, Maria, was fabulous. She reserved the first table coming into the dining room every night for us. She assisted him in getting in and out of wheelchair. Whenever he needed help your crew was there. You should be very proud of them all! Entertainment and food was very good. Only negative- shower stall a little small but ok. Sundeck little noisy to sit out. Would also recommend more free time on excursions. Two hours not long enough. Thanks for a wonderful trip.

9 July 2026
Rated 5 out of 5 stars

World Class Cruising on Victory!

We have traveled on a number of river and luxury small ship cruises throughout Europe, and this was our first cruise with Victory. The service, cuisine, cultural enrichment, and itinerary offerings rival any that we have experienced on other cruise lines. The staff paid consummate attention to every detail! We have already booked our next Victory cruise for this October, and can't wait to share it with friends!

7 July 2026
Rated 5 out of 5 stars

excellent tri[

excellent food and staff. Enjoyed the Frank Lloyd Wright outing. Would have appreciated knowing that we would not be going aboard the boat till 3:00 in advance so I could have planned something for Toronoto

16 July 2026
Rated 4 out of 5 stars

I was happy with my cruise on Victory

I was happy with my cruise on Victory. The room was fine, good at buffet was very good, dinner was exceptionally good every night and the staff was helpful and had wonderful attitudes. Unfortunately the glass sliding door going into the Grill malfunctioned and closed on my arm giving me a serious bruise and some pain.
Dr on board kindly attended to my injury. It is the one thing that took away from my enjoyment.

16 July 2026
Rated 4 out of 5 stars

Great trip

We enjoyed the size of the ship and the friendly staff. The itinerary was great. The shore excursions were very organized and interesting.

4 July 2026
Rated 2 out of 5 stars

Food was subpar

Food was subpar. Times for meals is not good for retirees who are not early risers. Not enough entertainment. Three games of bingo was ridiculous.

The most ridiculous was having people fly in day ahead and not go on ship till 4 pm next day. Not providing even continental breakfast and lunch that day was something that should have been provided. If we had gotten on the ship this would have been provided. I found this tacky.

16 July 2026
Rated 3 out of 5 stars

Awesome Crew -Everything else above average

Crew, from stewards to servers, cruise director, everyone was fantastic! Food was above average. Beverage selection was outstanding. Cabin was very small as well as the tiny bathroom. Bathroom needs a clothesline in the shower.
Beds were comfortable.
Half of the excursions were outstanding but some were just ok. Loved Mackinac Island, Henry Ford Museum, and Rock and Roll Hall of Fame. Niagara Falls would have been more enjoyable without the long bus ride from the ship and little time at the Falls other than the Hornblower ride.

7 July 2026
Rated 5 out of 5 stars

great time of year

great time of year, not too hot or too cold, excursions were on time and fun and interesting. We did not have enough time at Niagra Falls, we just in, got wet and out. No time for tourist things like shopping or pictures. The staff was excellent, really polite and accomodating with any request.

9 July 2026
Rated 2 out of 5 stars

Being an active couple this cruise was…

Being an active couple this cruise was a bit challenging with lack of walking deck and minimal exercise room. Although the staff was very gracious, many were inexperienced and could not speak English. With an upgraded cabin they were quite small for a couple having to step aside to move around the cabin as well as a few sleepless nights due to neighbors TV volume on all night. Food was mediocre and the grab & go in the great room was in a small refrigerator with small sandwiches made up with mostly bread and very small amount of offerings inside. Besides the Niagara Falls and Mackinac Island, most of the ports had nothing to do and we were left wondering why we even stopped there. Shops closed on going construction and torn up streets. Confusion regarding time zones in a few ports where our cell phone showed one hour and the ship had another hour we had to quickly dress go to breakfast before they closed everything up. Our masseuse Amrita was fabulous Our servers Uno and Rahul stood out brilliant in our opinion as well as the shore excursion queen, Madelyn who worked very diligently to make things right. And the band on board was fabulous to dance too!!! With all said, the Victory Cruise line could have shined in our opinion with upgraded food and wine and possibly more time in ports that had more to offer.

13 July 2026
Rated 4 out of 5 stars

Good trip

Good trip, but something needs to be improved at breakfast buffet. Scramble eggs,bacon and sausage were cold, which is a heath issue.

16 July 2026

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