Fantastic tour. João is an amazing tour guide. He picked us up at our hotel, took time to understand the rest of our itinerary and made real time adjustments to our personalized tour as such. He is a... See more

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- As the leading marketplace for travel experiences,
- Viator makes it easy to plan tours, activities, and excursions around the world. With more than 300,000 experiences to choose from—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—there’s always something new to discover and book, both near and far from home.
- Real traveler reviews give the inside scoop from people who’ve already been there, so you can plan with confidence. Free cancellation helps you plan for the unexpected, and 24/7 customer service means you always have support around the clock. Viator. Plan better with 300,000+ travel experiences. For more information, visit www.viator.com.
Why book with Viator?
Benefits
Ultimate flexibility
You're in control, with free cancellation and payment options to satisfy any plan or budget.
Memorable experiences
Browse and book tours and activities so incredible, you'll want to tell your friends.
A Tripadvisor company
We're owned by one of the most trusted names in travel.
Award-winning customer service
New price? New plan? No problem. We're here to help, 24/7.
Contact info
400 1st Ave, 02494, Needham, MA, United States
- 781-800-500
- www.viator.com
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Enjoyed my time at Honey Island
Enjoyed my time at Honey Island! Very informative. Was able to see crocodiles like Elvis, a raccoon named George, a turtle, pelicans, and a bunch of Cypress trees. Definitely check it out.
Carlo is a great guide and driver.
Carlo was knowledgeable, engaging and a great driver. He got us close to all the important sites that we wanted to see and was very flexible in dropping us off at our hotel.
The guide was great
The guide was great! They were very helpful with us and our baby. They even called when they realised we were a little late. The location was also fantastic. It was a great day tour.
Booking Convenience
I had a great experience with Viator due to its booking convenience. It was fast and easy. I highly recommend Viator
Very easy to find options
Very easy to find options. Very simple to select the one of interest. Booking worked very well. The option to reserve without paying immediately is great. The only suggestion would be to have a more prominent LINK to the various restrictions that apply to some of the options. For example, luggage limitations, and wait time restrictions on airport transfers.
Tour 1
Tour 1: No tickets provided, no help when we were in front of the attraction, email and WhatsApp messages ignored, phone not answered. Tour 2: tickets provided this time, but tour delayed 15 minutes while waiting for your agent to show up. The tour was very brief and led by a very bored woman.
Too many canceled trips
This is the second time that I've booked an activity through this company associated with a cruise I was going on. First time was a catamaran trip, which was canceled because there one enough people and now a golfcart rental for the day was canceled for no reason, two weeks ahead of time. Don't think I'll be using them again.
Excellent tour and guide
HORRIBLE EXPERIENCE WITH QUEENS TOUR, CANADA!
DEPLORABLE SERVICE!!! (Queens Bus Tour for Niagara Falls) DO NOT BOOK QUEENS TOUR, CANADA
This was the worst experience I ever had on an international bus tour or any bus tour. My family and I traveled to Canada from The Bahamas to celebrate our Mother's 80th birthday.
On May 7th - we arrived less than 10mins late (downtown Toronto). The Queens Tour female tour bus driver was impolite & unaccomodating; she stated that her bus was "full". How can the bus be full when we paid in full in advance? Clearly, we could see that the bus WAS NOT FULL!!! Sadly we missed the 1st half of bus tour. REGRETTABLE. UNACCEPTABLE
We paid even money to catch another bus so Mum doesn't miss Niagara Falls. They (Queens Tour) claimed they were trying to reach us.
At the end of the Niagara Falls tour we arrived at the designated Queens Tour Pickup Spot very early eventhough it was wet, cold & raining. We kept getting the turnaround from 2 other Queens Tour drivers that our designated bus driver would arrive 3:05pm, Ok. However, she was a few minutes late. But when she arrived, it was the very same impolite, unaccomodating female bus driver. She prevented my 80-year old Mother and us from entering the bus and asked us to wait in the cold and rain.
Queens Tour drivers are not friendly, not accommodating and lack common decency & empathy towards people of Color and Senior citizens. They really need really extensive training on how to handle guests of all nationality & age!!
We missed out on the beginning part of their tour. We cannot get that time back. Memories and monies are lost.
DO NOT BOOK WITH QUEENS TOUR (CANADA)
We were told to catch another bus which we had to pay for a taxi to do. More inconvenience. When we arrived we that bus was not available either.
Easy to navigate and Brussels trip easy to book
Easy to navigate and easy to book
However,the meeting location is not clear
What is the tour company and how do I find them
Easy to book, reliable
Easy to book. Good price.
No pre-payment needed (pay on tour day or just before)
Reliable with good tour guides per my past experiences.
At first
At first, the trip to Draculas castle, Peles slott and the old town, there was an amazing guide! The parlament was also nice with that girl who told us everthing she knew!
At last the trip to Constanta and Mamaia. Very good guide, but finally in Mamaia, it was heavy rain and thunder so we could'nt see much. But that was the weather. We felt safe the whole tour. A little bit hard to find the meetingplaces, but we did it! I recomend Viator!
The site is easy to work with
The site is easy to work with. Being Canadian, I like that the funds payable are in Canadian dollars. I also like that they are refundable if I need to cancel the tour.
Easy to book and easy to change the…
Easy to book and easy to change the tour time to be with our large group. Thank you!
Jason was great fun to be with and…
Jason was great fun to be with and extremely knowledgeable about all things wildlife in Jackson Hole. We saw a bear and a bison stampede among other things! Highly recommend!
Tony was fantastic!
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