The communication of my order was excellent. The product is genuine and arrived in excellent condition. The price is exponentially better than what I have paid at the vet. I will use this company agai... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always fast service and it comes a long ways but I still get it promptly…. Our vet thinks my little dog must have all shots plus heart worm meds for him to sell any meds for her … she nearly died thre... See more
Company replied
First time ordering heartworm medication. Ordered a year. It arrived in a timely fashion from Australia to the United States in 14 days as I was told. The expiration date of both six month supp... See more
Company replied
US customer here who is tired of paying high prices for my dogs tick and heartworm medications. Took a chance on VetShopMax and the product shipped immediately and it the meds arrived as quickly as... See more
Company replied
Company details
Written by the company
Discount brand name pet medications. All the leading brands of flea, tick and worm control, joint and skin support, vitamins and more.
Contact info
4.6
Excellent
348 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
It arrived on time
It arrived on time, a little bent, but the meds were intact. $20 cheaper than my Vet charges.
18 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for your 5-star feedback. Looking forward to doing more business with you in the future.
Regards,
VetshopMax
Satisfied customer
Order came within 2 weeks to Louisiana. Will definitely order again.
20 September 2025
Unprompted review
Reply from VetShopMax
Hi Darleen,
Thank you for your feedback. We look forward to serving you again.
Regards,
VetshopMax
Exactly as described
Exactly as described. Great price and quick delivery
19 September 2025
Unprompted review
Reply from VetShopMax
Hello Ruth Ann,
Thank you so much for your kind review! We're glad to hear everything arrived as described and that you were happy with the price and delivery speed. We appreciate your support and hope to serve you again soon!
Kind regards,
Jennifer
VetshopMax
Delivery was fast!
Delivery was fast!! I appreciate the low cost of heart worm prevention medication. I have 3 rescue dogs & I can afford to give them the best care thanks to VetShopMax
15 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for your kind words! We’re so glad we can help keep your dogs healthy and make things more affordable for you!
Regards,
VetshopMax
Great prices, No RX needed!
No prescription needed!! Great prices, same meds you get at the vet but at much cheaper prices! Shipping time is usually a couple of weeks to get to USA but I order ahead 3-4 weeks! Customer service is great, also!
18 September 2025
Unprompted review
Reply from VetShopMax
Hello Sonny & Jenn,
Thank you so much for your kind review! We're thrilled to hear you're happy with our prices, products, and customer service. 😊
We appreciate you planning ahead for shipping times — it’s a smart move, especially with international deliveries. Your support means a lot to us, and we’re grateful to have you as a customer!
Kind regards,
Jennifer
VetshopMax
Easy shopping
Easy shopping - even from half a world away. Good prices and large selection. And no need for vet approval of the things we already know we need for our pets. Thank you!
15 September 2025
Unprompted review
Reply from VetShopMax
HI Dave,
It's great to know you're satisfied with both our products and the service. We value your business and look forward to working with you again.
Regards,
VetshopMax
Reply from VetShopMax
Hi Kristin,
Thanks so much for your feedback! 🌟
We’re glad to hear you’re happy with the product, and we truly appreciate you choosing us for your pet’s needs.
Give your furry friend some extra love from us! 🐾🧡
Regards,
VetshopMax
Never received the order although the…
Never received the order although the carrier says it was delivered. I can’t fault you but need to order from a company that uses trustworthy shipping.
12 September 2025
Unprompted review
Reply from VetShopMax
Hello Cindy,
Thank you for your feedback. We’re sorry to hear that you haven’t received your order despite the carrier marking it as delivered. We understand how frustrating this situation can be.
Please reach out to us directly at 866-560-6346 (Monday - Friday, 6:00 AM - 6:00 PM) or email info@vetshopmax.com
so we can look into this further and assist you promptly.
We appreciate your patience and the opportunity to make this right.
Kind regards,
Jennifer
VetshopMax
Great!
Great!! The website was easy to navigate and they offer a large selection of products. The price was excellent. I have five dogs and three cats and I will definitely be coming back for my pets' needs
Thanks!!
-Laura
13 September 2025
Unprompted review
Reply from VetShopMax
Hi L Saldivar,
Thank you for your kind words. We're happy to know you're satisfied with your experience and hope to assist you again in the near future.
Regards,
VetshopMax
I'm a repeat customer
I'm a repeat customer. I have 4 cats and Revolution Plus is not cheap, but VetShopMax charges less than my vet. Plus, I don't need a prescription in Australia. Shipping usually takes less than 3 weeks, which I consider good since it has so far to come.
20 August 2025
Unprompted review
Reply from VetShopMax
Thank you for being a loyal customer! We’re so glad we can help make Revolution Plus more affordable for your cats and that the shipping has been working well for you. We truly appreciate your trust and support!
Regards,
VetshopMax
I have ordered twice and both times the…
I have ordered twice and both times the products have came timely and packaged professionally
29 August 2025
Unprompted review
Reply from VetShopMax
Hi Cindy,
That’s wonderful to hear—thank you for ordering with us again! 🧡
We’re so glad your packages arrived on time and in great shape. We really appreciate your trust and look forward to helping with your pets’ needs again soon. 🐾
Regards,
VetshopMax
Thanks for prompt shipping
Thanks for prompt shipping. Only request I would like to make is that once the package reaches the US that it be handed off to UPS or FedEx instead of the postal service. All else is well. Thank you!
2 September 2025
Unprompted review
Reply from VetShopMax
Hi Brad,
Thanks so much for your feedback!
We’re really glad to hear your order got to you quickly. 🙌 We totally understand your preference for UPS or FedEx once the package reaches the US, though at the moment our shipping partners hand things off to USPS for the final leg of delivery. We’ll definitely keep your suggestion in mind as we’re always looking for ways to improve the experience.
Appreciate you sticking with us, and we’re happy everything else went smoothly! 🐾🧡
Regards,
VetshopMax
Easy to navigate
Easy to navigate. Customer Service was great. Got what I needed. No hassle.
3 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thanks a lot for sharing this! 🎉
We’re so glad to hear you found everything easy and hassle-free, and that our team could help you out. That’s exactly the kind of experience we aim to give every customer.
Appreciate you choosing us! 🐾🧡
Regards,
VetshopMax
I am so glad I discovered your site
I am so glad I discovered your site! Super cheap prices for name brand products. Simple ordering process.
17 August 2025
Unprompted review
Reply from VetShopMax
Hello Jennifer,
We are glad to hear that you are happy with our prices. We look forward to doing more business with you in the future.
Regards,
VetshopMax
Great customer service
I like doing business with VetShopMax. When you place your order they let you know about how long it will take to get to you and you can track it all the way to your destination. Shipping rate is a flat rate no matter where you are located. Your customer service department is awesome. My previous order was lost somewhere in transit and when I contacted customer service about the issue they sent me out a replacement order right away, at no charge. Not many companies would do that. I've been ordering Reload's (my miniature dachshund) meds from VetShopMax for about 3 -4 years and I have only had the one order that was lost in transit. I think that's pretty impressive seeing that is has to come from Australia to the podunk town where I'm located in Texas.
3 September 2025
Unprompted review
Reply from VetShopMax
Hi Glenda,
Wow, thank you so much for sharing this! 🌟
We’re really glad to have been here for you and Reload over the past few years—it means a lot that you’ve trusted us with his meds. Sorry again about that one order that went missing, but we’re happy we could make it right quickly for you. Hearing that you appreciate our flat-rate shipping and updates truly makes our day.
Give Reload some extra belly rubs from us all the way from Australia to Texas! 🐾🧡
Regards,
VetshopMax
Great Service for Pet Owners
Great Prices, fast service and kept up to date the whole process.
2 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much! We’re glad you enjoyed the great prices, fast service, and updates along the way. We appreciate your support!
Regards,
VetshopMax
Love not having to have a prescription.
It only took 2 weeks to come all the way form Germany. So nice to not have to take the dog for a checkup, just to get flea medication when you know nothing is wrong with him.
2 September 2025
Unprompted review
Reply from VetShopMax
Hello Jewell,
Thank you for your review! We're so glad to hear your order arrived quickly and that our service makes things easier for you and your pup. Skipping unnecessary vet visits while still getting trusted flea protection is exactly the kind of convenience we aim to provide. We appreciate your support!
Kind regards,
Jennifer
VetshopMax
The items arrived quickly and as…
The items arrived quickly and as described. Fresh products
28 August 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the quick shopping experience, great prices, and fast shipping. We truly appreciate your support and look forward to serving you and your pet again soon!
Regards,
VetshopMax
Although the shipping time was longer…
Although the shipping time was longer than I expected, I am very pleased with the products I received for all 6 of my pets.
1 September 2025
Unprompted review
Reply from VetShopMax
Hello Stephanie,
Thank you for your feedback! We’re glad to hear you’re happy with the products for all six of your pets—that’s a full house! We appreciate your patience with the shipping time and are always working to improve the delivery experience. Thanks again for choosing us!
Kind regards,
Jennifer
VetshopMax
I appreciate not having to get a…
I appreciate not having to get a prescription and receive in a timely manner
30 August 2025
Unprompted review
Reply from VetShopMax
Hi Sandra,
Thank you for your positive feedback. We look forward to doing business with you again.
Regards,
VetshopMax
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