Vets Now - Barnet Reviews 129

TrustScore 4.5 out of 5

4.3

74 Wood Street, EN5 4BW Barnet, GB


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Rated 1 out of 5 stars

My cat was brushed off, I bought her in regarding a seizure, they took her straight through with no indication of what they were going to do/give her. All they did was prescribe her gabapentin and giv... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful & very professional. They administered urgent medical help to our dog that had eaten rat poison. Many thanks to all at Vets Now Barnet, North London out of hours team. Thanks... See more

Company replied

Rated 5 out of 5 stars

Very lovely vet Alexandra who explained everything and truly just saving our dog as he was truly dying. We were very upset having to leave our young beagle overnight but felt reassured by Alex. Every... See more

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Rated 5 out of 5 stars

my dog came in for an emergancy c section and got spaded at the same time 7 puppies were born all healthy. The mum had a tear in her uterus and losted a lot of blood had to have a blood transfusion. s... See more

Company replied


Company details

  1. Emergency Veterinarian Service
  2. Veterinarian

About Vets Now - Barnet

Written by the company

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

129 reviews

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Rated 5 out of 5 stars

Staff were compassionate and caring…

Staff were compassionate and caring putting both me and my dog at ease.
Thank you

19 May 2026
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Reply from Vets Now - Barnet

Hi Timothy, we are so glad our team provided comfort to you and your dog. Thank you for your kind words, wishing you and your pet all the best.

Rated 1 out of 5 stars

My cat was dismissed & she died 2 days later

My cat was brushed off, I bought her in regarding a seizure, they took her straight through with no indication of what they were going to do/give her. All they did was prescribe her gabapentin and give her a anti-nausea injection and made us believe it was a one-off thing, and nothing serious, despite them even noting themselves about her heart rate sounding muffled, and her abdomen bloated. They said it was likely t4 issues, but our regular vet genuinely believed my sweet girl had a brain tumour and said an MRI would be best course of action - we never got round to doing an MRI as she didn’t last long enough to get to the appointment. I genuinely feel as if they just wanted us out as quickly as possible and our payment as quickly as possible, which was a staggering almost £600. Later, my babies seizures got more and more frequent and she died Sunday in the early hours. Not just the seizures, but she wasn’t herself at all - she had lost weight. Our regular vets we took her to on sat, genuinely couldn’t understand why you didn’t request further testing and just why you were happy to send her home that easy

14 May 2026
Unprompted review
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Reply from Vets Now - Barnet

Hi, we’re sorry you’re not happy with the service you received at Vets Now. We understand how painful it is to lose a pet, and we hope you’re okay during this difficult time.
If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address, postcode and highlighting your concerns.

Rated 5 out of 5 stars

Nurses and vets alike took very good…

Nurses and vets alike took very good care of my dog whilst PDSA was investigating the issue. They were caring, honest and compassionate.
Would recommend Vets Now.

2 April 2026
Unprompted review
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Reply from Vets Now - Barnet

Hi there, thank you for taking the time to leave a review. It was a pleasure to look after your dog. We hope you have a great day!

Rated 4 out of 5 stars

Staff very good

Staff very good , seen promptly . Only criticism very over priced couldn’t help feeling being ripped off !

15 March 2026
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Reply from Vets Now - Barnet

Hi Cliff, thank you for taking the time to leave a review. We’re glad you were happy with the service provided by our team.

We also appreciate your feedback about the cost of our service. Generally, it’s a lot more expensive to run an out-of-hours clinic and our costs tend to reflect this. For a thorough breakdown of where our fees and profits go, you can visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/

Rated 5 out of 5 stars

Our cat Rosie was limping badly and our…

Our cat Rosie was limping badly and our vets were closed. We contacted Vets now at Barnett and took her up there and was seem very promptly. The Vet explained everything and she was given painkillers to make her more comfortable until we could see our own Vet.

26 February 2026
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Reply from Vets Now - Barnet

We're happy to hear that Rosie received prompt attention and pain relief at our Barnet clinic. Thank you for your positive feedback.

Rated 5 out of 5 stars

Wonderful people who work here

Everybody who works on this harsh shift was amazing! So kind, patient and caring. Was such a good experience when you are stressed about your beloved animal.

1 March 2026
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Reply from Vets Now - Barnet

Hi Abigail, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Rated 5 out of 5 stars

I arrived at Vets Now

I arrived at Vets Now - Banet in a state of panic - an idiot had left some garlic filled olives on a able, and my dog -being a dog - ate two of them. The vet had been notified by an emergency centre, and they were aware of the reason for our visit. I had a short wait, then they took my boy in for an induced vomit
:(
All was good, we were given gastrointestinal food, and a charcoal 'tincture', which he was very happy to eat. I had a couple of queries that night and the next day, and I was helped speedily. Thank you to the Vets Now team. Ann R. and Mister x

2 January 2026
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Reply from Vets Now - Barnet

Hi Ann, thanks for taking the time to leave us a review. We're glad we were there for you and Mister when you needed us the most. Have a lovely day.

Rated 5 out of 5 stars

Went as an emergency for my pet and…

Went as an emergency for my pet and seen straight away. Vet was able to diagnose my cat and treatment given.
All very helpful and friendly

25 November 2025
Unprompted review
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Reply from Vets Now - Barnet

We're happy to hear that we could provide prompt care for your cat during an emergency. We appreciate your kind words about our service.

Rated 5 out of 5 stars

The experience I had was caring

The experience I had was caring, professional & traumatic as sadly it was an emergency visit. Lovely vet, done tests and explained everything. Our usual vet took over the next day.

23 November 2025
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Reply from Vets Now - Barnet

Good morning Margaret, we appreciate your feedback. We are so glad we could provide caring and professional service during such a traumatic emergency. We're grateful for your kind words. Take care

Rated 3 out of 5 stars

I would rate it poorly.

He was fine until we got home, but he was still very sleepy. He ate and drank a little when he got back, but I'm worried that he's always sleeping. I think he needs some tests.

12 November 2025
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Reply from Vets Now - Barnet

Hi there, thanks for taking the time to leave us a review. We really appreciate it.

Rated 5 out of 5 stars

Kind

Kind. Empathetic and very professional. They explained fully and clearly to ensure i was aware of everything that was happening with my dog. Highly recommend this wonderful vet practice

8 November 2025
Unprompted review
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Reply from Vets Now - Barnet

Hi Julie, we really appreciate your kind words and we're glad we could be there to help your dog. Have a lovely day.

Rated 5 out of 5 stars

Staff was fantastic 👏🏾 very lovely and…

Staff was fantastic 👏🏾 very lovely and understanding people

Our cats treatment was very good

5 November 2025
Unprompted review
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Reply from Vets Now - Barnet

Good afternoon, we really appreciate you taking the time to leave us a review. We're so happy to hear that you found our staff lovely and understanding.

Rated 5 out of 5 stars

Great experience

Great experience! I was there for an emergency and I didn’t have to wait. They took my dog straight to the consultation and after that to the tests. Thank you!

3 November 2025
Unprompted review
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Reply from Vets Now - Barnet

Good morning, we're happy to hear that your emergency visit went smoothly and that your dog received prompt attention. Thank you for your positive feedback and kind words!

Rated 5 out of 5 stars

Compassionate kind and dedicated vets

Compassionate kind and dedicated vets, thank you!

27 July 2025
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Reply from Vets Now - Barnet

Hello, thank you for taking the time to leave a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Rated 5 out of 5 stars

The treatment we received actually…

The treatment we received actually fantastic from the nurse to the veterans seeing kuda.
All the staff absolutely very friendly staff brilliant with my dog from start to finish

30 September 2025
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Reply from Vets Now - Barnet

Hi Mandy, thanks for taking the time to leave us a review. We really appreciate it.

Rated 5 out of 5 stars

A lovely and caring service

A lovely and caring service, so helpful and re-assuring.

30 September 2025
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Reply from Vets Now - Barnet

Hi Louise, we really appreciate your kind words. Thank you for taking the time to leave a review.

Rated 4 out of 5 stars

My dog had severe diarrhea

My dog had severe diarrhea for 3 days, so I needed to see a vet on a urgent basis. I found the vet in Barnet to be kind, thorough and helpful when examining my dog. She determined that there was nothing serious to treat. She administered water into her system and gave her a shot to ease the discomfort from a very sore rear end. Within a day she had her appetite back and the diarrhea is easing.

29 September 2025
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Reply from Vets Now - Barnet

Hi Mary, we really appreciate you taking the time to leave us a review and we're glad to hear your dog is doing better. Have a good day.

Rated 5 out of 5 stars

They literally saved my Mario's life

They literally saved my Mario's life. The vets, nurses and reception team were all wonderful. Friendly, polite, empathetic and gave both me and the cat the best service. Can't recommend them highly enough.

27 September 2025
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Reply from Vets Now - Barnet

Hi Susi, thanks so much for your positive feedback. We really appreciate it.

Rated 1 out of 5 stars

Timings and treatment need to improve.

The lady Dr was wonderful fully helpful and supportive but the timing and treatment was limited in an emergency hospital Barnet for over night. Too far for me to come early in the morning to pickup my cat. Otherwise they gonna charge me for hourly and the other option they gave me pay for the taxi for transportation. Omg I am disabled person without any income asked my wife 20 pounds for petrol. They were confusing me while I was driving in rush hours keep checking me how far I am . Very annoying very disappointing first time in this Barnet emergency vet hospital.

23 September 2025
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Reply from Vets Now - Barnet

Hi Imran, thanks for your feedback. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name, the first line of your home address and your reason for getting in touch.

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