Vesimidesign Reviews 15

30 days and still have not received my package. FedEx says you are not providing customs with the information

Rhett Flowers

⭐⭐⭐⭐⭐

Amazing experience! The seller was incredibly kind, helpful, and professional throughout the whole process. Communication was clear and friendly, and they made me feel comfortable with my purchase. Thank you for your great customer service and support. I highly recommend this shop!❤️❤️❤️

I orderd mckenzies child oven dishes heart shaped. From the Netherlands this is the only retailer I believe. It took Some time to get to me but then also Christmas and new years where in the middle and it was stuck a week at fedex. My order was packaged really well and i got my oven dishes in perfect shape. Overal great experience and would order Again thankyou very much. Would recommend just know shipping takes a little while but to me that is worth it.

Never sent my order, stopped answering my email requests for updates, except once when threatened with a credit card dispute. Gave them more time after this, but they ignored my emails. You get the point...95% sure it's scam. 5% just incompetent and not a real business. Meanwhile my $500 worth items went up in price while I was mistakenly waiting for VESIMI.

I was contacted by customer service and the problem was resolved. They sent me part of my order via express shipping with a small gift that we greatly appreciated.
I thank the team.

Isent you an email as you requested, to the email address you provided, but I still haven't received a reply.
I find this unprofessional.
If you cannot deliver, you must issue a refund.

I never got the product. They do not answer emails and I did not get my money back. Many people on Instagram say the same. Be careful – this seller is a scammer.

These people never respond idk how to get them to send my order

So, I have to change my negative feedback I left before, coz finally I received my order. It took a bit too long and although it’s understandable that some items may take longer to get, but minus of that store is lack communication with clients, Ive never e received an answer from customer service to my questions, the only thing that helped was leaving a feedback here and Instagram. One simple explanation would change a lot.

I purchased two sets of towels back in May and nothing had been shipped to dates.
Got reply to my first inquiry "products are produced directly for each customer in Portugal. It is mentioned by the product description, under the "add to cart" button. Could you please let me know if you can see the text? Because a lot of customers asking us about this."
1) nothing is mentioned on the website
2) after waiting for more then 4 weeks I sent another inquiry - no reply

Purchased a bath mat which apparently had a 3-6 week production time - wasn't shown on the weboage, only confirmed after I enquired

We're at 10 weeks now and no response from the company, have carried out a charge back with my credit card - AVOID!!!

I’m already for almost 2 years client by vesimi design. I’m very content of her services she’s a sweet and trustworthy lady, someone who does her work with a lot of love and passion. I’m so grateful and happy that i discovered this site :)

I bought a wooden sink. Beautiful work. I'll order another battery 😍

its all a scam, i purchsec this red stone toilet brush holder, and no sign of it being shipped.I contscted them and i was told they were very busy and the item would be shipped this week (17-21).
well the week about to dnd and nothing i have messaged them several times adking for cancellation an no answer, after 30 days my credit card provided will recover the ammout 2145 order number