Boban at Vertigo was fantastic during the whole process. He kept us up to date and I took full insurance after reading other reviews. they packed everything carefully and came and delivered and unpack... See more
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Vertigo Transport Ltd are specialists in removals and storage solutions for both residential and commercial clients across London. We are a professional and reliable London removals company, offering flexible, bespoke services to our customers nationwide. No matter what the requirements, our friendly, trustworthy and highly skilled team will be available to help you every step of the way. With over a two decade of experience, we are proud to offer affordable but professional services, ensuring a stress-free and efficient move for all our clients. Our customers’ needs are our number one priority, and so we tailor our services around you and your personal requirements. We are proud of the reputation we have gained over the years, helping hundreds of families along their journey. We’re fully covered with both Goods in Transit insurance and Public Liability insurance to provide you with complete peace of mind throughout your entire moving journey. Rest assured, our staff are fully trained to help customers prepare before a move and will handle every item with absolute care and respect.
Unit 238, Oxgate House, Oxgate Lane, NW2 7FT, London, United Kingdom
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Incredible service: friendly, timely and professional. No complaints from me - would highly recommend.

Reply from Vertigo Transport Ltd
Very communicative, understood the job well, offered great service as expected.

Reply from Vertigo Transport Ltd
An outstanding removal firm, from quotation to moving us safely into our new home. The communication was excellent and the team were thoroughly professional, friendly and knew exactly want we wanted making it a stress and incident free move. This is the second time we have used Veryigo and they did not disappoint. Forget the larger, branded removal firms who charge ridiculous amounts. - use Vertigo Transport for all your removal needs. Illya and his brilliant team will look after you from start to finish, at a fraction of the cost but with 110% service and commitment. Highly recommended!

Reply from Vertigo Transport Ltd

Reply from Vertigo Transport Ltd
I recently had the pleasure of working with Vertigo Removal Company, and I couldn't be more satisfied with their service. From the moment I reached out, Valentina was quick to respond and eager to help. Their experienced professionals handled the job with great care and precision, instilling confidence throughout the entire process.
What truly stood out was their friendly and approachable demeanor, making what could have been a stressful situation completely hassle-free. I highly recommend Vertigo Removal Company

Reply from Vertigo Transport Ltd
Great team of efficient, quick and considerate movers, who made the day go as smoothly as it did. Would unhesitatingly recommend the company.

Reply from Vertigo Transport Ltd
Moving with Vertigo Transport was a great experience. Ivan and his team were on time, helpful, friendly and respectful of our stuff. I was really stressed out about the move and having such a great team assisting (doing all the work really) on the day made it so much easier. Money well spent and would use them again!

Reply from Vertigo Transport Ltd
Only have compliments to this company. We moved out and in a London three-bedroom flat in the third floor with no lift, which is a lot of work. They packed everything carefully and the staff was very organized and super friendly. They arrived on time, met all deadlines, and collected the cardboxes in a timely manner. Really appreciated the service and would 100% recommend.

Reply from Vertigo Transport Ltd
We had quite a big move from London to Brighton area with furniture that needed disassembled and tons of boxes and everything worked out very well! We were very nervous for this move but Vertigo managed to deliver a service to a very high standard, nothing got damaged, not even a scratch, they are true professionals !
We will use the services again

Reply from Vertigo Transport Ltd
My family and I give the highest recommendation to anyone looking for a reliable and professional mover. The GM Mr. Iliya was my first point of contact and he was hands on, works on weekends and replies to my questions after work hours. He is someone who promises and delivers with no B.S. His moving crew & team are both nice and delivered the move with positive attitude and pleasant manner. The lift in my old building went out of order so the crew had to move everything 2 storeys but they still completed the task on time and without complaints. They are genuine hard working professionals. I wish I remembered their names but every mover on the team (we had 3 to 5 people on different days) were conscientious and the team leader was an amazing leader and problem solver. Thank you again for making our move a happy move with minimum stress! The King family

Reply from Vertigo Transport Ltd
Excellent and friendly service. We didn't have to worry about a thing and felt very well taken care of

Reply from Vertigo Transport Ltd
The team worked hard and all my belongings arrived safely. Two floors down to collect and then two floors up to deliver.
Much appreciated , Elizabeth

Reply from Vertigo Transport Ltd
Amazing service from beginning to end .

Reply from Vertigo Transport Ltd
I hired them after a competitive quote and reading the reviews on trust pilot, which in hindsight are not genuine.
The good part first, movers were on time, polite and co-operative. The day the move happened we were happy, but in next 2 days we figured how much it went wrong.
Packing was awful, anything was packed with anything, roughly with no protection. Labeling was close to non-existent and when labelled they still put them on wrong floors.
We only had few disassembly and assembly and all of the reassembled furniture has suffered. A cupboard has scruff marks and dents, both the beds are squeaking as they have not been assembled correctly and my office table is scratched at multiple places, they tried to move it without disassembly and disassembled when it got stuck. Hence, multiple scruff marks on our walls, and on table.
When contacted them, they said it was minor and they will do it when they collect their boxes. After that, they have ignored my messages, maybe this review will catch their attention.
Hire them at your own risk !
Update after Vertigo's reply:
The GM of this company has replied below saying that our photos of damage are silly. This is the respect they have for their customer. Yes we didn't buy the insurance because no one expects so much damage in a single move.
The language of the GM reflects more on him than me. I have written a respectful review with all details and they have no tolerance for criticism or make an effort for improvement. You can guess how genuine a business is when you see such replies, one bad review and instead of taking effort to improve they double down on the customer.
We have refused their offer to return and repair the furniture as we do not trust to let such a group of people in our home anymore.

Reply from Vertigo Transport Ltd
We had a really great experience with Vertigo! They reassured us along the way, and took stress away from our big move. We received quick email responses and they were always helpful on the phone too. The packing and moving team were friendly and went above and beyond helping us dismantle furniture and take baby gates off the walls. We highly recommend!

Reply from Vertigo Transport Ltd
We hired Vertigo Transport for our house move back in November and we are so glad we did! We could not fault their service! Boban was our first point of contact, who was really helpful with arranging our quote and very quick to respond to all of our queries.
It was a fairly big move from London down to the south coast, so it could have potentially been very stressful but the removal team, Niko and George, were amazing and made the whole move very easy and stress-free! They were super efficient and took great care with all of our belongings - They went above and beyond and even helped put one of our beds together at the new house! We couldn’t believe how quickly we were packed from one house and unpacked at the other. I can’t recommend them enough! A huge thank you to the team.

Reply from Vertigo Transport Ltd
We were recommended Vertigo by a friend and we're really glad we went ahead an booked a move with them. Despite having a 1 week old baby, they put us as ease, and were friendly and proffessional throughout.

Reply from Vertigo Transport Ltd
Very professionnal guys. Efficient and fast, they know their job. Everything seem possible for them. Looking for solutions, constructive team. It couldn’t be better.

Reply from Vertigo Transport Ltd
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