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Verra Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Foutieve borgafwikkeling zonder verantwoordelijkheid te nemen

Bij Verra is destijds €500 van mijn borg ingehouden voor vloerherstel. Later bleek dat dit herstel nooit is uitgevoerd. Wettelijk (artikel 7:261b lid 3 sub a BW) moet zo’n inhouding met facturen worden onderbouwd, maar die heb ik nooit ontvangen. Toen ik dit onlangs netjes aankaartte, wezen ze alle verantwoordelijkheid van zich af en verschuilden zich achter “de eigenaar”. Ze nemen geen enkele verantwoordelijkheid, terwijl juist zij de borgafwikkeling hebben verzorgd. Waarschijnlijk zullen ze een standaardreactie onder deze review plaatsen om zichzelf goed te praten, maar feit blijft: ze hebben geld ingehouden zonder bewijs en laten je daarna vallen.

28 August 2025
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