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A Vermont Teddy Bear Company® Bear-Gram® is the creative alternative to flowers. It's a fun, unique gift idea that is guaranteed to last forever.
2.8
5 reviews
No history of asking for reviews
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Have purchased a couple of plushes from VTB, but one of the more recent ones arrived with the back seam completely open. I'm not sure if it ripped or was just never finished. Either way, whatever happened occurred before it was shipped out so it never should have been sent in that condition. I used to think VTB meant a higher quality plush, but that doesn't seem to be the case.
Stay far away from this company. Misleading and deceptive advertising!!! Promised delivery prior to Christmas but you better read the fine print. Was willing to spend close to $100 but they would still would not accommodate me to ensure receipt of item for the holidays. Customer service and in particular customer service management treat customers with NO empathy and understanding. I will NEVER do business with them and urge you all to stay away.
I purchased the 4 ft dog and the back seam ripped within 5 minutes of my grandkids playing with it. They are 2 girls 5 and 7. This is upsetting. Now I have to go through the trouble of sending it to their 'hospital'
What happened to quality??
Took the kids for the tour and was great!
Ordered late on valentines eve and picked the perfect bear and added custom elements to it ,including nametag where my wifes name is always mispelled.Vermont teddy bear company had it right ,the order was waiting at her office door on valentines day and made her the envy of the office.The quality was unmatched and the box gave it an added touch , she knew as she picked it up it was something special,an indeed it was .Vermont made this perfect,hands down.For those wanting perfection these guys got it right.
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