Verlont Reviews 31

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.0

Average

TrustScore 3 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lamps come not the ways they been…

Lamps come not the ways they been ordered. Instead of warm light you get cold blue bright retail type light.
As many said, the products on site look better then they actually are. It's not super bad, but rather so-so. Also comes without instructions, so hard to assemble

Rather poor quality as well

Update;) lamp lights started to change color… now I have one lamp with cold blue light and other 7 are warm…

Bed side lamp doesn’t hold up right and constantly falling down, one lamp today just fell off because connection screw is to small…

So out of the 7 lamps none is in order

Customer service sending me the new parcel. But I will have to pay for installation twice and frankly I don’t have a high hope that quality will be better …

11 November 2025
Unprompted review
Rated 1 out of 5 stars

It’s never been delivered.

It’s never been delivered.
First of all i never received a track and trace and once i found out it was delivered at my neighbours house there was a sweater in the package instead of the product i ordered. The customer service replied but was not helpfull- they havent sent a new product.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

BE CAREFUL buying from this shop

Review edited after customer service experience.
===
Poor quality products - the lights I bought were not properly finished with the wood print on the sides. After complaining that the product is of poor quality and defective, this is the response from the customer service. "The sides cannot be painted during production due to the manufacturing process. This is a normal characteristic of the product and does not affect its quality or functionality."

If I wanted just functioning lights, I would have just bought a lightbulb. The quality and aesthetics of the product are why I would choose a product.

I would warn future customers that the products do not appear as high-quality as the website suggests.

** p/s edit: Customer service tried to resolve the issue fairly, offering a refund, but only after I insisted the product is defective. Overall, I would say the customer service did a good job in the end, but I maintain that the products were not worth the price, my time and headache over this experience.

DROP SHIPPING COMPANY, products from China, delivery took a long time and returns at your own cost to China. No different from Temu or SHEIN.

FYI - Other brands under this company, Astra Brands B.V., include: Auralie.nl, Bellavine.nl (looks like this one has been shut down), Bonuze.nl

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Echo what the recent bad reviews says

Echo what the recent bad reviews says. Dropshipping website of crappy quality products from China. The light works, but it does not have good/high quality as it presents on the website. Disappointing product.
Considering to return it, but it says return shipping to China...

17 September 2025
Unprompted review
Rated 4 out of 5 stars

Nice and fine

6 September 2025
Unprompted review
Verlont logo

Reply from Verlont

Thank you for your review, great to hear that everything was nice and fine for you.

Show reviews in all languages. (31 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look