I received my product way too late; I asked to return it, and they want to charge me return fees although the website and product's description clearly states "free shipping, free returns". I sent nu... See more
Company replied
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See what reviewers are saying
DO NOT ORDER FROM HERE THEIR CLOTHES ARE POORLY MADE. MY GLITTER DRESS WAS UNWEARABLE BECAUSE THERE WAS SO MUCH GLITTER FALLING EVERYWHERE AND THEY DONT HONOR THEIR RETURN POLICY 0/10
Company replied
I ordered two swimming costumes. They arrived after 2 weeks. When I opened the outer packaging, 2 opened bags were inside, each contained a swimming costume, the first also contained a device about 10... See more
Company replied
I ordered a size 4XL garment - what I received was a medium sized garment. The quality of the product seemed adequate. My complaint is there somewhat fraudulent return policy is does not include sale... See more
Company replied
Breach of guidelines
Unwanted item
Velorea confirmed my order and payment for a heavy knit cardigan and included a photo of same.
2 weeks later I received a thin cotton/polyester jacket from China
I asked that they send me the item that I ordered and payment for the return of the unwanted jacket.
They offered me the jacket at a discount or that I paid for its return to China for which I would then receive the cost paid for my cardigan as a credit against future purchases.
I declined and referred the dispute to my credit card provider.
23 January 2025
Unprompted review
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