Veepee France Reviews 

I bought an Intex pool and after 1month the product has not been delivered. On the site initially appeared that the product was shipped back to Veepee (without any reason) and the delivered to my home address. I had to call for clarification (a pay number in Spain) to find out that the product was actually delivered back to their local warehouse (without being able to provide any reason) and that a reimbursement will be provided, but not immediately, as they need to wait that the central warehouse receive the product from the local one. So basically they will keep my money (ca. 700€) for 1 month and more, really embarrassing service!

bons produits relation super
excellent site
proposer que l'on vous copie ....beaucoup de sites benchmarker le votre

The site is quite good in general, but the shipping time, delivery time is too long

wrong delivery. can happen. client service not responsive for over a week. unacceptable. last time. monkey outfit.

I had been a customer for 10 years, not anymore. They just don’t want to refund. For the last 4-5 years the company is a mess. You send your item and you wait and don’t get email that they’ve received it. Then you call and they say “oh yeah, we’ve received your item but the refund will be after 10 days”. 10 days later - nothing. Few years ago I already had this problem with them, they received my parcel but “forgot” to refund, after numerous calls they finally kindly agreed to refund (the item that I paid and returned and they received it!!!!!). It was in 2020, I’m still waiting…Well, this time I intend to finally get my refund but after that I’m going to delete this app, forever. They have no idea what customer service is, I don’t know if they changed a management few years ago or something but definitely it was a very bad idea, I suppose it’s one of my worst experience with online shopping in France. Please, avoid this company, first they have to learn how to work and to be effective, this is not a rocket science but seems like it managed by amateurs who believe in themselves too much so the result is close to 0. Ah and don’t try to contact them through the website they never reply. Never.

I bought a thermometer that didn’t work.
There is no way in getting in contact with them on their website. No phone number and no email and no way to return the product on the website because I bought it more than 2 months ago.
So I guess the money is lost or in other words that they stole my money.

I never subscribed in this website. I entered one and since then I am spammed by ad emails.

productos defectuosos, Atencion al cliente Pesima!!

Have been ordering from Veepee for a few years and they have almost always delivered as promised. When something goes wrong customer service has been quick and helpful to rectify. Returns process is also quite easy.

This is fraudulent shop be careful.
How they do:
1. You made order.
2. Veepee delete your order from account or not sent order.
3. You open case on PayPal and you get refund.
4. After 5-6 month debt collection agency contact you аnd want refunded money back, threaten to court, not providing any parcel tracking num. etc.

This is drop shipping dangerous fraudulent shop.

Excellent site

I have been ordering from here for years. Never had anything to complain about.

I’ve tried so many times to buy stuff from u but anytime most of the items are not available, at maximum 2 min after they appear, that’s not fare enough!
It can’t be possible! Gave us the possibility to buy items that are available not “ghost” items!
Waiting for a feedback!

Horrible return experience, over a year now and am still waiting for my refund

Horrible service. Horrible client service with a girl screaming on the phone and not letting me explain what is wrong with the information Veepee transmited by email. I bought earphones that after a few usage doesn't work and it's on a perfect condition. Veepee gave me a number to contact for warranty assistance wich i've tried 15 times with no answer. Veepee after (because i called again) sent me one email of this partenaire wich i found one email online on their website. what i was explaining by phone to the girl of Veepee is that iv'e used 3/4 times the earphones until the first charge finished then it stoped working. im since november trying to solve this situation without any valid or correct solution from Veepee or Avesta the partenaire. I want my money back! everytime i call there is another thing to do. now is another email. you should give all the information to clients and not making me going after you or your partenaires. I had to ask the girl today on the phone to let me talk without shouting to me.

Website is fine and deals are good...BUT! If you encounter an issue with an order, you have to pay for return. I bought a few active wear products that looked very good on the site, but in reality the quality was poor, the products didn't even look the same as the ones ordered but I had to pay for the return on top of paying for delivery and handling fee when I placed the order. It ended up costing 15€ just for shipping and handling.

I used to order in veepee but now I will stop it because when you try to return a product it is horrible. You can re-edit a return ticket, you have to pay a lot for the return fees, I am very disappointed. Not recommended!

I have bought stuff on 3 occasions from this vendor and all have been complete disasters. Like most commentators here, you don't see how fraudulent the process is until you try to return items bought. Firstly, there isn't a clear return address, and FAQ section addresses issues that are not even in the website. Horrible horrible! I feel quite silly for letting them swindle me a third time!

There are rarely problems with this website….and if there are any I have always been satisfied by their after sales service.

I ordered 3 items, 1 i wanted to keep, 2 i wanted to cancel (the day after my order). Not possible to cancel on their site, so i call them, not a problem. They cancel. 6 weeks later i receive the 2 items i did not want (left in front of my house, so could not refuse the delivery), but not the 3rd item (the one i actually wanted). I contact veepee to get reimboursed for the article they didn’t deliver. According to them it was delivered. It took them 3 months and several complaints to finally reimbourse me. I never want to do business with them, so I ask them -in my good right as a customer- to delete all my data on file. 5 months later i still receive promotions from them and my account is still active. They are impossible!