Updating my earlier feedback. After posting my review, an agent from Vayama.ie called me and also replied here to clarify the baggage allowance for my inbound flight. To be fair, the baggage inform... See more
Company replied
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First time i made a booking through you! You were great and i will definitely use you again! Your service and price were amazing!

Reply from Vayama.ie
Efficiency and speed of service with an excellent website

Reply from Vayama.ie
Fast, clarity on website, user friendly and above all the cheapest I found.

Reply from Vayama.ie

Reply from Vayama.ie
I like the price amount for my flight ticket and it's quiet lesser than other flight websites or app

Reply from Vayama.ie
I had a great experience with Vayama. The booking process was easy and straightforward, and everything went smoothly. The flight options were good and the overall experience was excellent. I would definitely use Vayama again. Highly recommended!

Reply from Vayama.ie
I recommend Vayama
What an incredible booking app with amazing booking engine with best pricing and connecting flights flexibility. Above all, their online after service or during booking is real-time experience.
Saving money and grea service in one company!

Reply from Vayama.ie
We could find a ticket with the most low price. Could purchase it and have got a confirmation email quite quickly

Reply from Vayama.ie
It's very good experience. Less price compare to all website. Thank you

Reply from Vayama.ie

Reply from Vayama.ie
After checking several websites to book my flight, I found Vayama and I’m very glad I did. The booking process was quick, easy, and straightforward. The website was clear and simple to use, and I had a very good experience overall. Thank you!

Reply from Vayama.ie
Dear Customer Service Team,
I am writing to make a formal complaint about the extremely distressing and unacceptable experience we had with your company.
Our tickets and seat reservations were originally correct. We had specifically paid €30 to reserve our seats, and the seats shown on our original booking were exactly the seats we needed. However, at the very moment of boarding, our seats were changed without our agreement or any proper explanation. We were then placed in completely different seats from the ones we had paid for and booked.
This was particularly unacceptable because my mother had recently undergone surgery and needed the seat we had specifically selected for her. This was not a matter of personal preference or convenience. It was about her health and wellbeing.
I also suffer from panic attacks following the devastating loss of my son. I explained this to the cabin crew and clearly told them that I needed the seat I had booked because of my condition, while my mother needed hers because she was recovering from surgery.
I showed the cabin crew our proof and tried repeatedly to explain our situation. Unfortunately, the cabin crew did not respond appropriately to our requests and did not show any understanding or compassion, even after I explained that I suffer from panic attacks and that my mother had recently undergone surgery.
What was particularly upsetting and shocking was that, despite our genuine medical circumstances and the evidence we provided, our requests were effectively ignored, while another female passenger who was also very distressed received attention and assistance from the crew.
We were left feeling completely disregarded. I cannot understand why another passenger’s distress was taken seriously while our situation — including a recent surgical recovery and my own panic attacks — was not treated with the same level of concern.
I want to make it absolutely clear that we were not asking for special treatment or making unreasonable demands. We simply wanted the seats that we had already paid for and booked, for genuine health-related reasons.
To make matters even worse, my suitcase was damaged during the journey. I have photographs and evidence documenting the condition of the luggage, as well as evidence relating to our original seat reservation.
This entire experience was extremely upsetting and unacceptable. I had a terrible experience with your company and, based on the way we were treated, I would not recommend your services to anyone and I do not intend to fly with your company again.
I am fully aware of my legal rights as a passenger and my rights to seek compensation where applicable. I therefore expect you to properly investigate this matter and provide an appropriate resolution, including reimbursement for the €30 we paid for the seats that were not provided, compensation or reimbursement in relation to the damaged baggage, and consideration of the distress and inconvenience caused by the way this situation was handled.
Please carefully review all photographs, booking documents, seat reservation information and other evidence available.
If I do not receive a satisfactory response, I will escalate this matter to the relevant authorities and pursue my rights through the appropriate channels.
I expect a proper written response addressing each of the issues raised above. No reply was made by the company that is how they dealing with issues. I will go to court with this matter
I was trying to give a chance for company to deal but they just ignore

Reply from Vayama.ie
The booking process was easy to fill out with no unneeded questions. Details of flights very clear and good price.

Reply from Vayama.ie
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