Vapor Seller Reviews 

I ordered a Sigelei mod from Vaporseller and I got excellent customer service from a rep named Nick. He took the time to explain the differences between the two mods I was looking at. He also explained the differences to me about the tanks and what would be a great starter tank for me to get. I received my orders very quickly and I will definitely buy from them again. I will also tell all my friends to order from them. They really do have great prices. Thanks for helping me out Nick!

Jim

I just received the two mods and my tank from VaporSeller. I wanted to leave a special Thank you note for all the guys and gals who helped me out through the process. I am sorry that I might not be the easiest person to deal with since I am old and also no experience in vaping world. I spoke with 3 different people at VaporSeller. First two was with Angel and one other girl whom I cannot remember the name regarding a suitable mod for my needs and last with a gentleman regarding my backup needs. Customer service in general was very accommodating and informative. I messed up my order since i misspelled my email address during checkout and never received an order confirmation but they also helped me with that. I got my order in 3 days. I want to thank you all for taking the time to deal with me and with my order. I already recommended you to several of my friends who are also trying to quit smoking like me. I will be back when I need more accessories or replacement parts.

I ordered the v tower it was quick cheap and packaging was great I used it and love it no problems at all I'm definitely ordering again.

I just received all 3 mods, as advertised and expected in less than 4 days. Looks like there has been unreasonable demands lately so I wanted to take a few minutes to thank you guys, if you read all reviews. I will share you on my Facebook too. This is especially for Amy who took almost an hour of her time to explain me the Triton vs Elite difference. Thanks again. I will be back for sure. You guys should start carrying some juice too.

I'm happy with my product.

I shopped on this site twice and recommended them to several of my friends. My original purchase was a MFLB and they got the best prices. The service was fast and delivery was prompt. My second purchase was a Solo (which i recently upgraded to Haze) and same great service with fast delivery. My friends also had good experience with Vapor Seller ever since I recommended them. I just saw an email from them, letting all their customers know that they have been suffering from fake company bashing reviews on this portal and I decided to join and share my experience. It is very easy to bash a business online nowadays since most happy people do not take their time to review businesses. You can use my order id or name as a reference and I do not have a problem with it. Keep up the good work and I will be back for more business.

So here's what happened with me. I ordered a blue Flowermate mini. They emailed and called next day to say the blue are on backorder but I could get the black immediately. Fine with me! So I called and they shipped that sucker right on out to me. So I'm just writing to say that they do care about customer service. I'll update with any further info if the 5 star rating wouldn't be warranted.

I have been in the market for a good portable vape. I owned an Ascent in the past and was ready for a new adventure and bought a Pax from VaporSeller. After using it for 3 weeks, I decided that it was not the unit for me. Too hot vapor, short battery life. Good looking product but performance is not there. I called VaporSeller and asked if I could still return it. They told me no problem. I asked if there is something else I can try instead. They gave me few options and I chose the Haze portable. They took my used unit and gave me full credit towards this other brand. The communication was excellent and they went above and beyond. I have been using Haze last 2 weeks and what a machine. Absolutely love it. Any other company could easily deny my request since it was a used item but these folks care about their customers. Thanks again and you have a customer for life.

First off, [external reference] is also VaporSeller, [external reference], and [external reference]. they "accidentally" sent me two of my order. Each came from a different state and the second showed a person's name as the sender so I was understandably confused as I didn't know who this person was or why they were sending me merchandise that I'd already received from the company. A few days after receiving the second package I got a phone call and a nasty message from VaporSeller stating that they would call the police if I didn't return it immediately. Any reputable company would call and ask you to return the second item or pay for it. They would not threaten you. I returned it to the tune of $15 for shipping because I can't get in touch with anyone at the company. I have several different phone numbers but there is no answer at any of them.

Long story short - pay the extra and order from another company.

One thing I noticed while reading these reviews is that not having what you ordered in stock is a common thing. They did not have the color option I chose in stock and I had to wait an additional 7-10 days for them to get it before they could send it to me.

Edited to add:
I apologize for using the name of the staff member who sent me the package. I have removed the name. Because the person's name has been given in a previous review here as someone who gave great customer service I didn't believe that it would be a problem for me to use the same person's name again in my review.

As I see, the company in question has contacted TrustPilot in regards to this. It is unfortunate that
1) the mentioning of names only seems to offend when it's attached to a negative review
2) the staff of the company in question is online at midnight and monitoring review sites but have been unable to use email or answer their telephones for days.
Hm, it appears that almost every negative review has been reported by the company in question since I posted mine. Interesting. Fortunately I have proof of purchase and a recording of the threatening phone call.

Edited to add - after seeing this review VaporSeller has contacted me offering to reimburse my shipping cost, not charge the 15% restocking fee, plus provide me with a store credit and a discount if I will "consider revising your feedback and thoughts about our business." This offer was made via both email and voicemail. I have both the email and the voicemail to validate this comment if needed.

Edited to add:
Well, VaporSeller reported this review again and as you can see in a more recent review there has been an email sent to their customers (well, except me) that there are false negative reviews here at TrustPilot. I'll just say that I don't think that I'm personally creative to make up something like this and if I was, I wouldn't be saying that I had proof. Fortunately I do have the email and both voicemail messages that back up my statements 100%.

I did incorrectly say that VaporSeller emailed me the offer. This is not the case and I apologize for the misinformation. It was a completely different company that sent me the email. (I am not allowed to give the name of the company that contacted me but I will say that if you check the mailing address of VaporSeller you will find the name of the other company.) Being that I have had no dealings with this second company and VaporSeller maintains that they are two separate companies I can only assume that VaporSeller is freely distributing my personal information across the internet - even the information that was only provided to them through a voicemail from someone claiming to be my husband (It actually was my husband but how would they know?). When searching through VaporSeller's terms I can find nothing relating to the selling or sharing of unverified information.

The hubris required to take this stance on the sharing of truthful information is both offensive and disgusting.

Follow up:
As you can see, I created this review in May of 2015. It is now May of 2016 and despite the fact that VaporSeller had this review pulled and edited more times that I can remember they ~just now~ demanded that Trustpilot get proof of purchase. I guess they thought I'd have deleted the information by now. Unfortunately for them I know to keep my receipts.

It's also worth noting that they have had pretty much every negative review pulled and are having everyone provide proof of purchase.

We the people have power. When a company lies to you and/or cheats you STAND UP. Stores like VaporSeller remain in business only as long as we let them. Keep your receipts. Don't let yourself be bullied. STAND UP. Record those threatening phone calls and make them available to the public. Copy and paste those emails and share them. STAND UP.

Edited to add - I have reported the reviews here that do not meet these review guidelines I've posted below. I have done this multiple times but, for whatever reason, TrustPilot refuses to live up to their promises to keep reviews fair and equal. Please remember that if a review falls under one of these guidelines that I've posted below it is a review that TrustPilot says they will contact the reviewer about and have them edit out the part that goes against the user guidelines.
*Your review exclusively describes the functionality of the purchased product or of the website's layout.
*If your review reveals any personal information about another individual, including another person's name, address, phone number, electronic mail address, credit card information or any other information that could be used to track, identify, contact or impersonate that person, you accept and agree that we may remove this information from the review.

See, when I started this I was mad at VaporSeller for selling me something they didn't even have in stock, threatening to call the police on me, then trying to bribe me to change this review. Now I'm mad at TrustPilot for making me edit out parts of my review that many others have in their reviews. I don't know why the rules apply to me but not to others. I do know that it's been over a year and I'm sick and tired of dealing with it. Maybe it would just be easier if I stopped dealing with TrustPilot and went ahead and gave the information to the public at large. I still have the information available and if I were to post it somewhere that will come up on search engines when typing in the company name, like maybe a very popular site that hosts videos, I'd at least get the full truth of the situation out there so people can make informed decisions.

I'm going to STAND UP for what is right. If more people did, the world would be a much better place.

I strongly recommend anyone to read the poor reviews about this company and take those reviews to heart.

I ordered a puffitX from this seller but sadly they did not have the specific model I wanted so I told them to cancel my order. Well, they sent the wrong product anyway. Unfortunately, I opened the package thinking it was the puffitX i bought from a reliable seller and to my dismay it was the vaporseller one. They wanted me to pay for return shipping to send it back to them.

I decided to let it go and just keep it as a backup. Not 2 weeks after I received it the magnet that holds the cap on fell off. I suppose there wasn't much glue holding it on (quite possibly due to them sending me defective, random stock they had instead of what I ordered).

Terrible service, not worth the time and effort of dealing with this unprofessional, customer-dismissing company. Again, heed the warnings of the other bad reviews...I doubt they are fluke events.

We purchased an Arizer vaporizer which is great. When we received it, unfortunately a glass tube was broken. We didn't think much about it, so threw the broken part away. When I contacted them about replacement, I was told I needed to send a pic of the broken part (which we didn't have anymore as trash day had come and gone). They ended up waiving that requirement and replacing the part anyway. Thanks so much, greatly appreciated. Would recommend them to others for sure. Thanks.

I have not yet recieved my vape, I ordered it a couple days ago, I then sent them an email (after their company hours) and they responded the next morning technically before the company was supposed to open that day. They take a day or 2 to ship sometimes but any inquires about there company they are happy to handle quickly through their customer service department. I would probably use this website again in the future

I read a few of the negative reviews, so I went in wondering if I was making a mistake. Luckily it went smoothly! Shortly after I had placed my order online, I chatted with a guy on the website and requested them to expedite shipping. I had a USPS tracking number within a few minutes. They didn't actually ship it until the next day, but I received the vaporizer within 5 days from placing the order. I'm very happy, and saved myself some money.

Wonderful customer service and wonderful product.

Finally got a vaporizer that lives up to it's performance as stated in demostrations . I love it .

Simple and efficient service from start to finish

Everything was wonderful with my purchase

Ultra fast shipping. Reliable. Discreet. And always on the mark.

Thank you. easy and best way to buy.

Quick easy and you answered all my stupid questions. Thanks guys