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VaporDNA Reviews 

16,107
•
TrustScore 4.5 out of 5

4.3

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of quality products, often finding specific items and flavors they seek, alongside competitive and fair pricing that is frequently described as unbeatable. Delivery is often highlighted for its speed and efficiency, with orders arriving quickly and in good condition. Consumers also commend the customer service for being top-notch, responsive, and helpful with inquiries. However, some customers noted shipping concerns, experiencing delays or not receiving orders, even with expedited service. A few also reported receiving defective products that did not work as expected. This sometimes led to dissatisfaction with customer service, especially when customers had to pay additional shipping fees for replacements or did not receive proper order confirmations.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the quality and variety available.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Order

People report positive experiences with order, with many customers consistently praising the fast processing... See more

Price

Customers had positive experiences with price, consistently finding them to be good, great, and even... See more

Customer service

Customers consistently note positive experiences with customer service, praising the staff for being helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 4 out of 5 stars

The prices are great and there is a decent selection of the vapes i like. However, the 2 discounted vapes that I purchased were both defective. One was leaking and the other just did not work. Shippi... See more

Rated 5 out of 5 stars

I had a great experience ordering from this online shop. Customer service was top-notch -- reps were knowledgeable about the products and helped me find what works best for me based on my needs. Got... See more

Rated 5 out of 5 stars

Very fortunate to have found this shop. Prices are routinely low & competitive with other stores and they offer such an abundance of items to choose from no matter the category. Everything in my exper... See more

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(16,107)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great selection

Great selection, trustworthy shopping experience and quick delivery. Honest review, Vapor DNA is usually my first stop for all my vape stuff.

24 June 2026
Rated 1 out of 5 stars

It never came

It never came. All my other orders came but not this one. Over 200 bucks gone and money these days is harder to get

24 June 2026
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Reply from VaporDNA

Hello, We are sorry to hear about this issue. I do see that we replied to your email on the 29th but have not heard back from you. Please contact us again for further assistance.

Rated 5 out of 5 stars

EXCEPTIONAL CUSTOMER SERVICE. Thank you Emily

Your prices are awesome.
And you have a young lady Emily in customer service who's amazing.
Super knowledgeable super friendly
I had some minor problems she texted me on her own time a few days later just make sure I was all set with my orders I thought that was amazing.

24 June 2026
Rated 5 out of 5 stars

Always excellent!

What's my experience? Great! And that has happened exactly like all the previous 50+ orders. Shipped fast. Delivered securely. Prices are good. I will continue to be a happy customer!

24 June 2026

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