Van4us Reviews 

15
TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.5

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(15)

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Rated 5 out of 5 stars

Delivery of item won at auction

Arranged for a item won at auction to be picked up and delivered to my home address. Never done anything like this before so was worried about getting scammed in some way. Paul was brilliant and communicated promptly, when asked for a quote and then communicated thoughout, and even delivered the item into the house and not just at the door, as it was too heavy for my 13 year old to carry. I wish the auction house had recommended Van4us in the first instance, as I was getting ridiculous quotes from other companies or they were unable to arrange delivery due to weight of item.

Thank you Paul. I Will definitely be using van4us again and recommending you to others! 😊

24 February 2025
Unprompted review
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Reply from Van4us

Thank you for sharing your experience and we were very happy to have been of assistance

Rated 5 out of 5 stars

Reasonable and reliable service at all times

I have used Paul for quite some years now to collect from many auction houses around the country. He is friendly, professional and always takes the utmost care with what are sometimes valuable and fragile items. I highly recommend Van4Us to anyone needing a reliable and reasonably priced courier

3 May 2023
Unprompted review
Rated 5 out of 5 stars

One cannot fault Van4Us in anyway

One cannot fault Van4Us in anyway. I would say that Van4Us are possibly one of the most professional firms I have ever dealt with. Paul is very experienced with his collection and delivery; goods are always looked after well. I can very highly recommend in every way this top class delivery business.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Fab Service

I have used Vans4Us on 50+ occasions over the last 8 years. I would describe them as a cost effective means of shipping items bought from auction houses around England & Wales. Totally reliable and hassle free. I simply forward the relevant Auction House Collection Note to them and they then do the rest. The item then turns up anywhere between 2-10 days later. I have used them for auction lots costing up to £20,000 ranging from very large paintings, delicate glass and ceramics to heavy pieces of furniture. I have utilised a number of other fine art logistics companies to ship items from auctions in Scotland, Ireland & Europe (as Vans4Us) don't cover those Countries and whilst most of those companies have also provided a decent service - my first choice would always be Vans4Us. I would thoroughly recommend them.

10 March 2023
Rated 5 out of 5 stars

I have used Paul to collect from…

I have used Paul to collect from several auction house for me. At all times, his service has been excellent, timely, friendly and reasonably priced. I have no hesitation in recommending him and Van4Us .

John

15 February 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Van4Us

I would highly recommend Van4Us we received excellent friendly service from Paul. The cost was very reasonable. We would certainly use them again. Highly recommend.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

My experience with Paul at van4us has has always been excellent and I couldnt do without him.

My experience with Paul at van4us has been nothing but excellent, I have been using Paul as a courier to collect my purchases from auction houses, for over 6 yrs, he comes to me every 2 weeks, as I have several items from different areas and auction houses, so we find its best to wait until we have a few items to deliver to me, but I am sure that if a new customer uses him for just a one off, then he will accommodate them to get their item safely delivered. My items are exceptionally stored in coloured coded crates wrapped in blankets, (this is the best method to deliver most couriers do not take such care) he has gone over and above in helping me, messaging me and keeping in contact regarding delivery days and times. If on the rare occasion I have not been at home, he has a good lock up facility and stores my items safely. He has several vans of different sizes and can accommodate all manner of items and sizes. He has built up a very good reputation and has regular clients.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent courier

I have used Van4Us for a long time and I have never experienced anything but excellent service. Goods have always arrived in the condition that they left the auction house. I thoroughly recommend them as a courier.

11 May 2023
Unprompted review
Rated 1 out of 5 stars

They ask £50 plus VAT to collect and…

They ask £50 plus VAT to collect and deliver a parcel under 1kg. Beware of this rip-off "courier' company.

-''fine art logistics company'' with a single van and no employee. You are just a rip-off cowboy courier. Avoid at any cost.

Now he threatening me via email, I just reported him to the Police!!!

25 January 2022
Unprompted review
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Reply from Van4us

Some what uneducated person here that requested a quote to deliver an auction lot to his home address from a fine art logistics company who do not post and deliver to the door and requires this type of service for pennies. Beware these people are among us and walk the planet 🙈
Update
We have many vans and staff as those that use us are aware. We have never threatened you by email or any other means, think you have some mental health issues going on judging by your comments and other reviews left for many companies
This link may help you
https://www.samaritans.org/

Rated 1 out of 5 stars

Used Paul from Van4Us to collect some…

Used Paul from Van4Us to collect some lots from an auction a while back, communication was terrible, no idea when I would be collected or delivered until it just showed up. Never sent me an invoice then started chasing me for me and only got one over once I gave him an alternative email and the it arrived with a late fee! Avoid using them for your auction deliveries.

2 December 2021
Unprompted review
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Reply from Van4us

Funny this as we sent you an invoice reminder using your order email address on the 31/03/21, 10/04/21, 20/04/21, 25/04/21, 30/04/21, 05/06/21, 02/08/21, 07/08/21, 26/08/21, 25/09/21, 09/10/21, you changed the email address on 18,10/21 and were given another opportunity to pay, 23/11/21, 29/11/21 and 02/12/21. You only paid once legal action was stared on email and the public can easily see we have given you too many chances to sort this matter. We take your review as false and harmful and will now take legal action to compensate for liable.

Rated 5 out of 5 stars

As the director of an auction house…

As the director of an auction house dealing with antiques and artworks at all value levels we can highly recommend Paul ( van4us) for safe , fully insured and fully professional service. many years of experience, their vans are always well equipped with correct packaging, ties, moving blankets, and he and his team have an experienced understanding of the possible fragility of everything they transport.

1 July 2021
Unprompted review
Rated 5 out of 5 stars

we have been impressed by their rapid response

I have to say, I am surprised by the negative review because we have used this courier three times and what has impressed us most is that they have picked up and delivered very quickly. They were recommended to us by two of the auction houses in fact. The latest delivery has arrived within three working days of being cleared by the auction
house, before we have even received an invoice!

17 April 2021
Unprompted review
Rated 1 out of 5 stars

Cowboy courier .

Courier company recommended by Bushey Auction house to deliver bought items from bushey to Cambridge ABOUT 1 HOUR away .
Pretended to experience difficulty finding house but failed to telephone sender us and questionable whether actually in the street.When receiver called driver a few minutes later asking him to deliver driver refused saying not in the area! .we as sender tried to get him to go but met with abusive language and personal insults which cannot be printed here .BEWARE .

22 November 2020
Unprompted review

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