Jessica had a welcoming manner and made everything feel straightforward. The process went smoothly, and she was both friendly and professional throughout. I also appreciated the aftercare—someone clea... See more
Company replied
Location
Switch locationRetford Road, S80 2QD Worksop, England, GB
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Mixed feelings about this. Although Harry was attentive and good , but Little pushy on their products which eventually made us to get their extended warranty and guardx. And don’t make our mistake... See more
Company replied
We bought through the Worksop dealership with Harry. Although there was a minor issue with the car bonnet not closing, Harry did work hard to get it repaired as quickly as possible. He kept us up to d... See more
Company replied
After a poor initial meeting our experience vastly improved once we met Kelton at Worksop. We purchased a red ford puma and Kelton worked a great deal for us and was very thorough and professional.... See more
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Company details
Written by the company
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop
Contact info
Retford Road, S80 2QD, Worksop, England, United Kingdom
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the changeover was completed in one day…
the changeover was completed in one day with no problems the car was great and i am very happy i would be very happy to recommend anyone to v12 cars. they have a great range of vehicles to choose from.
29 June 2026
Reply from V12 Sports And Classics - Worksop
Thank you for your fantastic feedback! We’re delighted to hear that your changeover was completed smoothly and that you’re happy with your new car. It’s great to know you had such a positive experience with us. We really appreciate your recommendation and hope you enjoy your new vehicle. We look forward to helping you again in the future.
The experience at V12 Sports and…
The experience at V12 Sports and Classics Worksop was smooth and straightforward. Jess was friendly and professional, making everything easy to understand without any pressure. She was approachable throughout and answered all my questions clearly. If I ever need another car, I’d be happy to return.
24 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you for your fantastic feedback! We’re delighted to hear that your experience at V12 Sports and Classics Worksop was smooth and straightforward. It’s great to know that Jess provided friendly, professional support and made the process easy to understand without any pressure.
We’ll be sure to share your kind words with Jess. Thank you for choosing us, and we’d be delighted to welcome you back whenever you’re looking for your next car.
5 stars
5 stars. Big variety of car and helpfull staff. Went through all the steps with me during the vehicle checks and test drive. After purchase they also helped me setting up my insurance and vehicle tax. Definetly recommend a visit.
12 July 2026
Reply from V12 Sports And Classics - Worksop
Thank you for your fantastic 5-star review! We're delighted to hear you had such a positive experience with our team. It's great to know you found the vehicle checks, test drive, and handover helpful, and that we could assist with arranging your insurance and vehicle tax too. We really appreciate your recommendation and hope you enjoy your new car. Wishing you many happy miles ahead!
Good staff and accommodating staff…
Good staff and accommodating staff dealing with the financial side very good after the deal was struck, only disappointing thing for me was the trade in value at the beginning was very low compared to what they're online value would be, but they are able and willing to negotiate, so I'll give them credit for being flexible.
19 July 2026
Reply from V12 Sports And Classics - Worksop
Thank you for taking the time to leave us a review. We're pleased to hear that you found our team helpful and accommodating, particularly during the finance process, and that you appreciated their willingness to work with you.
We also appreciate your feedback regarding your part-exchange valuation. We always aim to offer fair and competitive valuations based on a range of factors, the valuation is done based on seeing the vehicle in person, however, we're glad we were able to reach an agreement that worked for you.
Thank you for choosing us, and we hope you enjoy your new vehicle. We look forward to welcoming you again in the future.
V12 has been the worst company I have…
***Response - My finance company has now resolved the issue for us. I will not be contacting your aftersales department, as previous attempts have involved long hold times, being passed to someone else, and promises of a callback that never materialised.***
V12 has been the worst company I have ever dealt with. Every attempt to contact them was met with slow responses, unhelpful staff, and outright disrespectful treatment.
We purchased a car from them that turned out to have a cracked head gasket. After six months of the vehicle being repeatedly in and out of the garage — leaving us without transport for majority of this time — we requested a full refund.
They then attempted to charge us £1,000 on three separate occasions. Each time the finance company rejected the charge, V12 simply changed the reason and tried again. After over a month of chasing them, they finally agreed to repay the full amount. However, over a week after confirmation, we received an email today stating that the refund still hasn’t been signed off — despite being told it would be processed within three days.
Avoid V12 at all costs. The moment you drive away with the car, they’ll do everything possible to make your life difficult.
1 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you for taking the time to share your feedback. We're sorry to read that you're dissatisfied with your experience and appreciate you bringing your concerns to our attention.
We understand that situations involving vehicle repairs and refunds can be frustrating, and we're keen to ensure your case is reviewed fully. As your comments relate to an individual case, we'd like the opportunity to look into the details and provide you with an update.
Please contact our aftersales team to discuss further.
We take all customer feedback seriously and are committed to reviewing concerns thoroughly.
Would recommend V12 Sports and…
Would recommend V12 Sports and Classics. Luke Severn was wonderful, he took great care of us and explained everything. Thank you Luke you made buying this car enjoyable. Mel and Kay.
18 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you for your wonderful review, Mel and Kay! We're delighted to hear you had such a positive experience with Luke. We'll be sure to pass on your kind comments to him. It's great to know he made the process enjoyable and took such good care of you. We really appreciate your recommendation and hope you enjoy your new car!
The staff were very friendly
The staff were very friendly, I was just annoyed about the hidden costs, an extra £3000, for the warranty, I was told at the end of the purchase of the vehicle and when I questioned about it was told I had to take.
15 July 2026
Reply from V12 Sports And Classics - Worksop
Thank you for taking the time to leave your feedback. We're pleased to hear you found our team friendly. We're sorry to learn that aspects of the purchasing process did not meet your expectations. We appreciate your comments and will take them on board as we continually review our customer experience. If you would like to discuss your experience in more detail, please feel free to contact our customer service team directly.
The handover process was great and felt…
The handover process was great and felt very relaxed. Luke was friendly and professional, making things easy to understand. He took his time to go through everything, which made me feel more comfortable about the whole process. It didn’t feel rushed at all, and he was approachable throughout. His focus on making sure I understood everything really stood out. It was clear he had a strong customer-focused approach, which I appreciated during what can be quite a stressful experience.
16 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you so much for your kind feedback. We're delighted to hear that you had such a positive handover experience with Luke. It's great to know that his friendly, professional, and customer-focused approach helped you feel comfortable and well-informed throughout the process. We'll be sure to pass your comments on to him—they'll mean a lot. Thank you for choosing us, and we wish you all the best moving forward!
I had a good experience with V12 Sports…
I had a good experience with V12 Sports and Classics Worksop. Kelton and his staff, Khalil and Kailem, were helpful during the process of buying a car. They kept me informed throughout and were quick to respond whenever I had questions. They also followed up when necessary, which I appreciated. The deal on the car was good, and the service made it all straightforward. Even got a coffee while sorting things out. Very happy with how it went!
Well done boys.
16 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you so much for your fantastic review! We're delighted to hear you had such a positive experience with us at V12 Sports and Classics Worksop. It's great to know that Kelton, Khalil, and Kailem kept you informed throughout the process, responded promptly to your questions, and made everything straightforward. We're also pleased you were happy with the deal—and that we could keep you fuelled with a coffee while everything was being sorted! We'll be sure to pass your kind words on to the team. Congratulations on your new car, and we hope you enjoy every mile. We look forward to welcoming you back in the future!
Fantastic service
From start to finish the whole process of purchasing my vehicle was fantastic. I cannot thank Mia, Jess and Dean enough for all of their patience, help and support. They were fantastic
3 July 2026
Reply from V12 Sports And Classics - Worksop
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience from start to finish. Mia, Jess, and Dean will be thrilled to know their patience, help, and support made such a positive difference. We truly appreciate your kind words and your trust in us. Enjoy your new vehicle, and we look forward to welcoming you again in the future! 🚗
Reply from V12 Sports And Classics - Worksop
Thank you for your fantastic 5-star review! We really appreciate you taking the time to share your feedback.
We're delighted to hear you had a great experience with Tony & Mia. Our team always aims to provide a friendly, professional, and straightforward service, and it's wonderful to know we met your expectations.
Thank you for choosing V12 Sports & Classics, and we hope to welcome you back again in the future. Enjoy your new car!
Helpful
Tony and Mia were very helpful and efficient during the purchase of my new car
11 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you for your 5-star review! We're delighted to hear you had a great experience with Tony & Mia.
Our team works hard to provide excellent customer service and make every visit as smooth and enjoyable as possible, so it's wonderful to know we met your expectations.
We truly appreciate your support and look forward to welcoming you back in the future. Enjoy your new car!
Gernell & Mia made the process…
Gernell & Mia made the process efficient and took time to explain any questions. Thank you for making this process easy.
11 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you for your 5-star review! We're delighted to hear you had a great experience with Gernell & Mia.
Our team works hard to provide excellent customer service and make every visit as smooth and enjoyable as possible, so it's wonderful to know we met your expectations.
We truly appreciate your support and look forward to welcoming you back in the future. Enjoy your new car!
The process went smoothly
The process went smoothly. Everything was well organised, making it straightforward to get through. Communication was clear, and there were no unnecessary delays or complications. It all felt efficient and practical.
11 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you for your 5-star review! We're delighted to hear you had a great experience with us.
Our team works hard to provide excellent customer service and make every visit as smooth and enjoyable as possible, so it's wonderful to know we met your expectations.
We truly appreciate your support and look forward to welcoming you back in the future. Enjoy your new car!
V12 dealership
Simon was friendly and approachable, he answered all out questions and kept us informed through the process, Olly was friendly and he came across as magical
11 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that you had a positive experience with us.
It's great to know that Simon was friendly, approachable, and kept you informed throughout the process while answering all your questions. We're also pleased to hear that Olly made such a memorable impression!
We'll be sure to pass your kind comments on to Simon and Olly. Thank you for choosing V12 Sports & Classics, and we hope you enjoy your new car!
Great experience
Simon at V12 Sports and Classics Worksop was very thorough. He took the time to explain everything clearly and answered all my questions without rushing me. The process felt smooth and easy, with no unnecessary pressure or pushy sales tactics. I appreciated having the space to make a decision in my own time, which made things much more comfortable. It was a straightforward and well-managed experience that left me feeling confident about my choice.
11 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you for your wonderful 5-star review! We're delighted to hear that Simon provided such a thorough and professional experience during your visit to V12 Sports & Classics Worksop.
It's great to know he took the time to explain everything clearly, answered all of your questions, and ensured you never felt under any pressure. We believe buying a car should be an informed and comfortable experience, so we're pleased you felt confident in making your decision.
We'll be sure to pass your kind comments on to Simon. Thank you for choosing V12 Sports & Classics, and we hope you enjoy your new car!
Excellent team
Excellent team, great products and knowledgeable, caring and very professional
9 July 2026
Reply from V12 Sports And Classics - Worksop
Thank you for your 5-star review! We're delighted to hear you had a great experience with us.
Our team works hard to provide excellent customer service and make every visit as smooth and enjoyable as possible, so it's wonderful to know we met your expectations.
We truly appreciate your support and look forward to welcoming you back in the future. Enjoy your new car!
Reply from V12 Sports And Classics - Worksop
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had such a positive experience with us.
Providing great customer service and helping our customers find the right vehicle is what we strive for, so it's wonderful to know we met your expectations. Your kind words will be shared with the team, who will really appreciate your feedback.
Thank you again for choosing V12. We hope you're enjoying your new vehicle, and we wish you many happy miles ahead. If there's anything we can help you with in the future, please don't hesitate to get in touch.
Reply from V12 Sports And Classics - Worksop
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had such a positive experience with us.
Providing great customer service and helping our customers find the right vehicle is what we strive for, so it's wonderful to know we met your expectations. Your kind words will be shared with the team, who will really appreciate your feedback.
Thank you again for choosing V12. We hope you're enjoying your new vehicle, and we wish you many happy miles ahead. If there's anything we can help you with in the future, please don't hesitate to get in touch.
Great service from Jess Mia and Jordon
Great service from Jess Mia and Jordon
9 July 2026
Unprompted review
Reply from V12 Sports And Classics - Worksop
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had such a positive experience with us.
Providing great customer service and helping our customers find the right vehicle is what we strive for, so it's wonderful to know we met your expectations. Your kind words will be shared with the team, who will really appreciate your feedback.
Thank you again for choosing V12. We hope you're enjoying your new vehicle, and we wish you many happy miles ahead. If there's anything we can help you with in the future, please don't hesitate to get in touch.
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