I have bought from their website for 15 years. All the outfits sarees were beautiful. Their designs material and workmanship is outstanding. Recently I asked a favour of putting extra on a plain kurt... See more
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I ordered a saree that ended up looking nothing like the picture. Very different shade of pink, would not drape properly because the fabric was clearly different, and overall quality was very cheap. I... See more
All three sets i ordered were well made, cost effective, and were delivered in good packaging. I wish the stitching costs were a little lower though. When one of the orders needed additional time for... See more
Many choices available and good prices! Merchandise purchase was simple and delivery arrived earlier than expected! Good email communication for status of order from placement to shipment. Product wa... See more
Company details
About Utsav Fashion
Written by the company
Customers’ happiness is Utsav's priority! Hence, on their demand, we custom-stitch jaw-dropping Lehengas, Salwar Kameez, Kurta Pajamas, etc. All of these are available site-wide in varied designs, hues, as well as sizes. Our skilled team assures quick dispatch of this perfect galore, allowing timely delivery of customer orders.
Further, we have prepared a curation of our range by colors, festivals, zodiac signs, body types, and more. This makes shopping easy. The aim is to increase customers' comfort and satisfaction. We wish them to feel at ease while shopping with us!
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Fast support
Fast support! Ordered the wrong size and it was changed within hours of their opening time after just an email!
The speed that I was attended to help…
The speed that I was attended to help me complete my purchase. Very helpful.
good response for customers
Outstanding orders
I have not received my ordered items yet. Would you please let me know the status?
Quick and easy to order!!…
User friendly and love the quality and quick service.
Also, I appreciate the discount as I shop with your company quite often.
Sometimes it would help to have matching accessories.
It's good fast easy reliable
It's good fast easy reliable
Different than many local sites
Creative better work
Love the clothing and style.
Their clothes are all so beautiful and…
Their clothes are all so beautiful and also ships out very quickly. Always there to answer any questions about the order. Will continue to order but was wondering when in India, can I visit their showroom?
Thanks UTSAV
I liked the user friendly website that…
I liked the user friendly website that took me where I needed to go and was easy. Thank you.
Bad Service/STILL don't have my items
I ordered an item and they did not tell me that they did not have it until after the date it was supposed to ship. They then told me they did have it and it would only be another 4-5 days because it needed to be stitched. And then they told me again another 3 days after that that they didn't have the item. THEN they gave me an option for store credit, a refund to pay pal or chose another item. The option on choose another item said 4-5 days to process, so I chose another item. Then I get an email saying 11-14 days (not 4-5 days) to do the process. On top of that, I had a second item on the order that I asked them to just go ahead and ship (I had originally said ship together, even though I qualified for free shipping just to be polite), and they did not do that for me either. NEVER ORDER FROM THEM IF YOU ARE ON A TIMELINE! ALWAYS SHIP EACH ITEM AS THEY ARE READY!
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