Utsav Fashion Reviews 

4,134
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have bought from their website for 15 years. All the outfits sarees were beautiful. Their designs material and workmanship is outstanding. Recently I asked a favour of putting extra on a plain kurt... See more

Rated 1 out of 5 stars

I ordered a saree that ended up looking nothing like the picture. Very different shade of pink, would not drape properly because the fabric was clearly different, and overall quality was very cheap. I... See more

Rated 5 out of 5 stars

All three sets i ordered were well made, cost effective, and were delivered in good packaging. I wish the stitching costs were a little lower though. When one of the orders needed additional time for... See more

Rated 5 out of 5 stars

Many choices available and good prices! Merchandise purchase was simple and delivery arrived earlier than expected! Good email communication for status of order from placement to shipment. Product wa... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Plus Size Clothing Store
  4. Women's Clothing Store

About Utsav Fashion

Written by the company

Utsav Fashion is a one-stop-shop for the latest Indian fashion. We envisage ourselves as the best by providing rich Indian artistry with a contemporary touch.

Customers’ happiness is Utsav's priority! Hence, on their demand, we custom-stitch jaw-dropping Lehengas, Salwar Kameez, Kurta Pajamas, etc. All of these are available site-wide in varied designs, hues, as well as sizes. Our skilled team assures quick dispatch of this perfect galore, allowing timely delivery of customer orders.

Further, we have prepared a curation of our range by colors, festivals, zodiac signs, body types, and more. This makes shopping easy. The aim is to increase customers' comfort and satisfaction. We wish them to feel at ease while shopping with us!

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(4,134)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Received my item extremely late so had to go elsewhere to purchase a similar item for the event I was attending. They refused to let me return the item that I still haven’t even received yet 3 weeks after I ordered.

14 April 2025
Unprompted review
Rated 4 out of 5 stars

Address change was little hassle and…

Address change was little hassle and website should allow it easily and should have options if different address has been selected. Address changes should allow through website when customers realize that wrong address has been picked in the order.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

The lehenga choli looks exactly like…

The lehenga choli looks exactly like the picture. So beautiful and the beading is perfect!! It fit exactly as expected. I actually went with a larger size choli just in case and then had it altered smaller. It took about 15 days before the dress shipped but it arrived in just a few days later. Great experience overall.

14 March 2025
Rated 2 out of 5 stars

Wrong size

Dear [Customer Service Team],

I recently placed an order for a size 42 item based on your size guide, which indicated that this was the correct fit for me. However, upon receiving the shipment today and trying the product, I noticed that it is significantly looser than expected—more like a size 44, despite being labeled as 42.

I would like to request a replacement in size 40, as I need it for a function on April 14th. Could you please let me know if an exchange is possible and if I can receive the new size in time for the event?

Looking forward to your prompt response.

Best regards,

2 April 2025
Rated 5 out of 5 stars

Best customer service experience ever

There’s great quality items exactly as described, but really amazed me was the incredible customer support and transparency. Absolutely no guesswork needed and the 24/7 chat is really useful as I had an item that was a bit delayed. They were very helpful and accompanied me through emails until delivery.

7 March 2025
Rated 5 out of 5 stars

Highly recommend

Very clear on how to give your measurements. I chose the ready to wear Saree and it looks gorgeous! Highly recommend.

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Dissatisfaction

Before I placed my order the replacement said I would get my order before my birthday. I ended up getting my order 5days after my birthday. I questioned it they said the wrong county was on the order. Not true, they just delayed my order cause they knew I wouldn't get it in time for my bday. Thank you for my disappointment

15 March 2025
Unprompted review

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