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Uswitch Reviews 36,544

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TrustScore 4.5 out of 5

4.7

Price Comparison Site
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use when navigating the platform and switching suppliers, highlighting the straightforward and seamless process. Many people appreciate the clear information provided, enabling them to make informed decisions and find better deals, often resulting in significant savings on utilities and other services. However, some customers expressed dissatisfaction with the outcomes of their switches, reporting that the promised savings did not materialize or that they ended up paying more. A few reviewers also encountered issues with the website's functionality and experienced difficulties when trying to change tariffs or obtain accurate quotes for certain services.

What people talk about most

User experience

Users describe positive interactions with the user experience, consistently highlighting its ease of use and... See more

Price

Clients share positive opinions on price, often finding cheaper and more efficient deals for energy,... See more

Service

Customers had positive experiences with service, finding it very easy and efficient for switching suppliers.... See more

Value for money

Reviewers mention positive feedback about value for money. Many customers report significant savings on... See more

Website

Consumers find the website to be positive, highlighting its clear information, simple layout, and ease of... See more

Based on these reviews

Rated 3 out of 5 stars

Easy so far. Just did the procedure. Not sure if there will be problems later. Usually, there are none. Haven't had a bad experience with Uswitch. Yet. Just discovered that the new energy c... See more

Company replied

Rated 5 out of 5 stars

Used Uswitch now for my energy, broadband and mobile sim only deals and saved a small fortune overall, as well as added bonuses like cashback and vouchers for Amazon! If, like me, you stress a bit... See more

Rated 5 out of 5 stars

I was kept informed at every stage of the switching process: right from start to finish. A great engineer came and fitted the equipment as planned. I'm happy with my new, fast, full fibre broadband... See more

Rated 5 out of 5 stars

App is easy to use and have given sessions of free electricity which I found useful. Also it is easy to track how much utilities I have used and the readings are very near the bill that I have every m... See more

Company details

  1. Price Comparison Site

About Uswitch

Written by the company

For over 20 years, Uswitch has been providing simple, fast switching services to help customers save money. With energy deals unavailable at the moment, this is a difficult time for everyone - but we're still supporting customers in any way we can. Find out what you can do to manage your energy costs here. You can also compare broadband and mobile deals along with car insurance, loans, mortgages and credit cards.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37K reviews

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Rated 5 out of 5 stars

Switching was made so easy

I was kept informed at every stage of the switching process: right from start to finish.
A great engineer came and fitted the equipment as planned.
I'm happy with my new, fast, full fibre broadband service. Thank you.

17 April 2026
Unprompted review
Rated 3 out of 5 stars

The internet did not help

17 April 2026
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Reply from Uswitch

Dear Wayne,

I’m really sorry to hear that you’ve had some trouble with your internet. I just wanted to check in to understand what happened so that we can look into it and make things right for you.

I’ve also sent you an email directly so we can discuss this in a bit more detail and see how we can improve your experience moving forward. Please know we’re here to help and want to ensure everything gets sorted for you as soon as possible.

Rajaa
Customer Operations Executive

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