Usemanly Reviews 

Reply from Usemanly

Feb 22, 2026

Hi Nadegda,

Thank you so much for sharing this. We’re really glad you felt kept up to date throughout the delivery process. Clear communication is important to us, especially when you’re ordering gifts.

It’s even better to hear your family members and friends loved their gifts. That kind of feedback means a lot, particularly when you’ve chosen something for other people.

We truly appreciate your support and hope we can help again in the future.

Callum,
Founder, Manly

Reply from Usemanly

Updated Feb 22, 2026

Hi Alan,

Thank you so much for sharing this. We’re really glad you found the ordering process easy and that everything arrived promptly. That’s exactly how it should be.

It’s lovely to hear they made ideal gifts for your grandkids. There’s nothing better than finding something they genuinely enjoy and will actually use.

We truly appreciate your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 22, 2026

Hi Trina,

Thank you so much for sharing this. We’re really glad you found it easy to order and that the bundles worked well for your sons.

It’s great to hear the fragrance hit the right balance. Fresh but not overpowering is exactly what we aim for. And we love that the boys are enjoying the scalp massager too. It’s a small addition that really makes the routine more enjoyable.

We truly appreciate your support and for choosing Manly for your family.

Callum,
Founder, Manly

Reply from Usemanly

Feb 22, 2026

Hi Karen,

Thank you so much for sharing this. We’re really glad the delivery was quick within Sydney and that it arrived in time as a Christmas gift.

It’s even better to hear your son is loving the products. That’s the best kind of outcome when you’re buying something as a gift.

We truly appreciate your support and hope it continues to be a favourite in your home.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Corrina,

Thank you so much for sharing this. We’re really glad your son is loving the deodorant and that the solid consistency has been a win. That’s exactly why we designed it that way, less mess, no residue on clothes, and easy to use.

I’m sorry it took longer than expected to arrive. While we’re grateful the products are popular, that shouldn’t mean you’re left waiting without clarity. We’re constantly working on improving fulfilment times, especially during busy periods.

We truly appreciate your patience and your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 22, 2026

Hi Joanne,

This is so good to hear. When teenage boys are happily using the products and Mum is sneaking a try as well, we know we’re onto something.

Soft, shiny, clean hair without that heavy build up is exactly what we aim for. And the fact you’ve noticed the difference yourself makes it even better.

Thanks so much for sharing and for having Manly in your home.

Callum,
Founder, Manly

Reply from Usemanly

Updated Feb 22, 2026

Hi Edwina,

I’m really sorry reading this. Ordering before Christmas and then having to chase us just to confirm it was processed would have been incredibly frustrating. You shouldn’t have been left in the dark like that.

I also understand how confusing it can feel if it wasn’t clear whether you were making a one off purchase or starting a subscription. That lack of clarity and the difficulty cancelling is on us. The early morning emails are automated system sends, but I completely appreciate how impersonal and irritating that can feel.

Your subscription has now been cancelled and no further charges will be processed.

While I’m glad the products themselves were fine once they arrived, the overall experience clearly fell short and that’s something we need to improve. Thank you for being honest about it.

Callum,
Founder, Manly

Reply from Usemanly

Feb 22, 2026

Hi Jo-Anne,

Thank you so much for sharing this. We love that you’re helping your 11 year old start a simple, no fuss routine early. Building those habits now makes such a difference later on.

We’re really glad the scent hits that “manly” note without being overpowering. That balance was important to us from the beginning. And we completely understand wanting a deodorant without aluminium. Creating an option that parents feel confident about was a big part of why we developed it the way we did.

We truly appreciate you choosing Manly and taking the time to leave a review.

Callum,
Founder, Manly

Reply from Usemanly

Feb 22, 2026

Hi there,

I’m genuinely sorry reading this. Ordering well before Christmas and then receiving the wrong items in mid January would be incredibly frustrating, especially when you have confirmation of what you purchased and it doesn’t match what arrived. I completely understand why you’re upset.

If you ordered the acne pack and instead received samples, that is not acceptable. We need to properly review your order confirmation and resolve this without any further run around. If we’ve made a mistake, we will fix it straight away, whether that means sending the correct pack urgently or issuing a full refund.

I’m also sorry this has escalated to the point of reporting us to consumer affairs. That tells me we haven’t handled this well enough so far, and that’s on us.

Please send through your order number so I can personally look into it and make sure this is sorted properly and quickly.

Callum,
Founder, Manly

Reply from Usemanly

Feb 22, 2026

Hi Carmel,

I’m really sorry to read this. I completely understand how frustrating it would be to see money taken from your PayPal, not have the order yet, and then feel like you can’t easily get hold of someone. That’s not the experience we want anyone to have.

Your subscription has now been cancelled and no further charges will be processed. We’ve also organised a full refund for the most recent order.

We take your feedback seriously, especially around communication and how easy it is to manage or cancel. We clearly need to do better there, and that’s on us.

I’m genuinely sorry for the stress this caused and appreciate you bringing it to our attention.

Callum,
Founder, Manly