Ups Reviews 

Absolutely joke of a company I posted a parcel to Germany ups express Ireland to Germany total 110 euro got discount code so 91.79euro ... Got another charge for 126.22 euro ... Nearly died so 225 euro to send a parcel weights 13 kg . Got the bank and rang ups about 7 different departments all excuses and handling charges a pure scam second time to happen to me they do this to everyone that's how they make there money

I had ordered an Item for my wife for the Valentines. As per the company I purchased from was supposed to be delivered by UPS in one working day but UPS messed it all. Firstly, the online tracking showed me everything as per schedule and up to the point out for delivery and then suddenly the status changed to delay and new delivery date unknown and reason saying that the flight was delayed. It is hard to understand that if an item has been marked as out for delivery meaning its with a courier in a delivery van to be sent to me, how come a flight delay can disrupt my delivery?? Doesn't make sense. Customer services of UPS have no idea at all where the item actually is in realtime. On top of that they are making misleading statement and false promises just trying to make you happy and get you off the call. Didn't expect this from UPS, they completely ruined my plans. Misleading customers, no ownership, no trust, no professionalism. The item might well be damaged or stolen or lost, but absolutely no truthful information provided. If the delivery company doesnt know where the item is in realtime then who would? Joke of a company to be honest. Avoid where possible.

Charges were never disclosed during the booking process, during customs clearance, or at the time of delivery. They were only introduced after my import taxes were waived. This lack of transparency is inconsistent with the EU Parcel Delivery Transparency Regulation (EU) 2018/644, which requires that all tariffs be publicly available, accessible, and disclosed in advance. Applying a fee retroactively, after other charges were removed, does not meet these transparency requirements. This company is a scam.

The package wasn't delivered, and they say that they attempted delivery. Are the drivers drunk or what?

The worst service - "Delivery attempted" when the whole family was waiting for the package to be delivered at home.. customer care is shite ..

This company is a joke! My package was supposed to arrive by the end of the day on Wednesday. I received this information via email. The courier arrived at 2 a.m., just as I go out collect child from school. I received another message saying I wasn't home and the package would be delivered the next day. No one arrived on Thursday or Friday. After I contacted UPS, they were obviously sorry, and they checked everything. Another day passed, and there was no package, no information!

Marked a parcel as unable to deliver customer not home.
I was at home all day. The entrance to my property has camera footage. No one came near.
Phone agents are useless (if you can get to a human) just repeating the status back to you (i can read, thanks) with no help or insight as to why they are lying.

The courier left my package 20 mins away from my home and let me know via text message. It was 3 days behind schedule. Highly unreliable.

Delayed for days, no possible contact, wouldnt recommend

Terrible service. Package not delivered citing an incomplete address. All details on the delivery tracker, including the eircode were correct when checked. Also the depot is about 20 minutes from the delivery address so how they cannot read the address is a joke.

Poor service unprofessional

Absolutely the worst ever courier. Virginia Cavan depot is joke, their driver didn’t collect the packages 3 days from Carrickmacross, than he collected Friday afternoon after I spent 30 min talking with Dublin office and believe or no he brought the packages inside Virginia depot Monday morning. Amateurs, I don’t know how they still operate. Paid service for 2-4 days delivery €65, now 8 days nobody knows where is the package .

Avoid this courier

Genuinely the worst f-ing delivery service in the country. I was home both days, but was never contacted for the 'delivery attempt'. I told them they could leave it outside my building door, but they said they can't speak to the driver or even give a delivery note. I was never given an infonote, so I couldn't amend the delivery myself. Then, when I wanted it rerouted to an access point lest they send my package back, the seller could not find the point I wanted and instead are making me go to one that's ages away... If your package is shipped with these pricks, you'll need some alcohol to numb the headache you get...

Awful experience with UPS Ireland this week. Had two deliveries due from them. Both delayed due to weather which I find confusing as all we had was rain which is pretty normal in Ireland. First delivery arrived when my wife and I were in a meeting so we needed a minute to get the door but delivery driver left after 30 seconds. Mission trying to speak to a person at UPS as it’s all automated when you call. Spent all of Thursday and Friday anxious I may miss the deliveries. second delivery was scheduled for Friday but never arrived. I called again. When I eventually got to speak to a human, I was told delivery moved to Monday and I can’t reschedule even though I know there will be nobody home. UPS defeating the value of home delivery for me at the moment and won’t ship with anybody that uses them

They are so bad two delivers this week from them ,one they ripped the box the other was not delivered yet waited in all day friday only to be told maybe monday before 8 pm i should of paid extra for an other delivery company ,

Let's start from - 0 (not 1) stars!!!

Time wasters and liars, that's how I can describe UPS in Ireland. They keep sending email confirming delivery, showing up as "Out for Delivery" on tracking, not delivering, and rescheduling without any reason (there are no adverse weather conditions in Ireland) just by the end of the day like. I've called their Customer Service four (4) times now, and heard what I can read on the screen/tracking myself. What else I can tell... Just stay away from UPS Ireland by all means.

Unfortunately it was sender/retailer, not me, who uses UPS. If it was up to me, I would select DPD.

0 stars, ups gives you a delivery date where you need to be at home all day. Then they change the delivery date last minutes so that's a day wasted. The drivers have no way to contact a customer if they live in an apartment building I'm guessing pressing the number 39 on the door bell is to hard. You need to be unemployed or retired to suit the stupid delivery schedule. Awful useless service. It's so bad if I'm buying any item now if they use ups I'll go elsewhere.

Didn't receive my order as advertised/2 completely different excuses.1st being left depot on way to address on 14th,now 17th.
Now saying stuck in France???
Questioning integrity of UPS.
WILL DEFINITELY NOT BE USING THEM AGAIN

I'm consistently frustrated by UPS's delivery service. Whenever an online retailer uses UPS for shipping, I anticipate delays. What's particularly aggravating is receiving notifications claiming delivery was attempted when no one was home, despite someone being present. I would prefer if retailers offered alternative shipping options, as my experiences with UPS have been repeatedly disappointing.

Delivery date changed twice parcel from Utrecht to finglas depo too them a week. Sitting there second day. Customer service barely vns be understand so no help