Universal Textiles Reviews 

1,041
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Bought item through tesco marketplace. Delivery mesup their end. Ref No for refund. Their website says delivered. Tesco supposedly sorting out. Nothing. zero, zilch. Learnt my lesson using tesco m... See more

Company replied

Rated 1 out of 5 stars

Completed cancellation form 28th Oct (same day as ordered. I found item £14 cheaper direct from Mountain Warehouse). Also emailed to cancel. No response and dispatched two days after cancellation subm... See more

Rated 5 out of 5 stars

First I was a bit sceptical about ordering from this site as some reviews were negative.I suppose you get them everywhere.Jacket arrived in 8 working days from Belgium to Ireland.Its exactly what I ha... See more

Rated 5 out of 5 stars

Having worn out my very comfortable pair of leather gloves, I could not find anywhere on the high street that sold gloves. So I went on a search....and found Universal Textiles, and saw a picture of a... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Universal Textiles was initially founded in 1986 as a wholesaler of hosiery products based in Leicester Now we sell high quality products, ranging from clothing, shoes and bags to homeware, including towels, bath mats and bedding. With a wide range of brands including Trespass, Regatta, Hill Interiors, CGB Giftware and many more.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.0

All reviews

(1,041)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A really unusual choice of garments…

A really unusual choice of garments where you can look for things for special needs. My ablaze jacket, light in weight but windproof and just the thing for bowls on a showery day. Delighted with the selection and very happy with speedy delivery tracked to our door.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent value

I live in Ireland. I ordered a coat which seemed fantastic value. Took a chance and I was delighted with my purchase. Delivered quicker than they said. I will be using this site again.

15 March 2023
Unprompted review
Rated 3 out of 5 stars

Very slow delivery

Very slow delivery. Said 3-5 days but took double that. My purchase was for a skiing holiday and it arrived whilst I was on holiday. Disappointing.

12 March 2023
Unprompted review
Rated 1 out of 5 stars

Scam company, tagless items, exchange refused

I bought 2 t shirts which were tooo small. Wanted to exchange them immediately however they had no tags which these days isn't that unusual if unbranded. The t shirts were clearly new though so I wasn't too concerned however when I reported this to the company and expressed a desire to exchange them they refused. I cannot help but assume its a scam.
Further to this review Universal Textiles have contacted me to reverse their previous stance that they would not accept a return on unlabelled items they send out. So not a scam! Such a shame they couldn't do this from the start. Won't use again even though they redeemed themselves.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Love this coat

Love this coat! Now bought two different colours. It’s the right weight for me, warm but not stiff, really comfortable. The length is perfect, comes to top of boots. One review said the good was too small but both mine fit perfectly and doesn’t blow down in the wind! And good price too!

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Good product and service

Good product, good price, good service. Comfortable to wear, made of a stretch material, legs quite slim which i like. Pockets are quite small but i dont mind that. Your iphone / samsung will fit snuggly in the leg pocket. Only worn once so far and not been washed yet, so hopefully all will be good.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Scarf

Saw this scarf on the website and bought straight away. So pleased excellent quality and a good length to wear.
Fast service and delivery

24 February 2023
Unprompted review

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