Communication was great from everyone. Customer support was spectacular and answered any questions I had. There was a second fee I had to pay after my initial one, but I believe that was a payment o... See more
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Review summary
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United Support Animals is a wonderful service. It was so easy to extend my dog Button's credentials for another year. Knowing that I can take her in the cabin on a plane is so reassuring. I am also ab... See more
I need to get ESA letter done asap. United support animals worked efficient and professional . I was able to talk to a doctor in less than an hour and receive a letter within a few hours. Super helpfu... See more
All your support team members were knowledgeable about United support animals. They made it very simple by staying with you while you do what you have to get done for your dog to become a for your dog... See more
4.6
Excellent
9K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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It was a good experience
It was a good experience, I received my letter to give to my landlord and everything was good. I do not know what I would do without my dog and I am so happy United Support Animals is there to help. Thank you so much
11 April 2026
Customer service is excellent and very…
Customer service is excellent and very happy with service.
10 April 2026
wonderful and helpful explaining the…
wonderful and helpful explaining the process
22 April 2026
Unprompted review
Very great people
6 April 2026
Super quick turnaround & the therapists…
Super quick turnaround & the therapists letters are detailed with the legalities of housing as it relates to emotional support animals. I presume it’s helpful to add the references of the housing act in case your landlord tries to give you any issues. Overall very satisfied with my results & service.
26 March 2026
They where polite and they explain…
They where polite and they explain everything right in the therapist was very polite and pleasant everything that was on the website was accurate and I was very happy with that
30 March 2026
Quick process and extremely helpful
Quick process and extremely helpful! Highly recommend.
8 April 2026
Unprompted review
Great Experience!
Great Experience!! Timely, Responsive and thorough!! All expectations met or exceeded!!!
23 March 2026
Everything
4 March 2026
UnitedSupportAnimals was very helpful…
UnitedSupportAnimals was very helpful when I had questions about my situation. I called the 1800 number and the customer service guy made me feel at ease. After that the progress was simple and easy.
8 March 2026
They responded very fast
They responded very fast. I received what I needed in less than 24 hours.
24 February 2026
This was an incredible experience
This was an incredible experience. I paid the fee and within 3-4 hours I had the letter. Would recommend to anyone. Very easy process and they are very responsive to answering phone with any questions! Would give more stars if I could!!
16 March 2026
Unprompted review
Appreciate your professionalism and how…
Appreciate your professionalism and how your staff have accommodated my particular needs and expedited in a very timely manner. Thank you!
2 March 2026
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