I had a really positive experience at United Carpets & Beds in Arnold, and I’d especially like to thank Rob for all his help. He was incredibly friendly, helpful and knowledgeable throughout, taking... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went into the Daybrook store yesterday and Rob dealt with me he came over and was extremely helpful, I explained what I was after and straight away he took me to just what I was looking for! Always us... See more
Company replied
A big thank you to Rob at United Carpets Daybrook for helping us sort out what we needed .We had Carpets upstairs then laminate flooring downstairs. Great service and great price . Then a week later... See more
Company replied
Thanks to United Carpets in Arnold Nottingham. Half the price that was quoted by other carpet shops, very friendly service in store. They fitted the carpet about a week after ordering it. Mark was... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
27-31 Mansfield Road, NG5 6AJ, Nottingham, United Kingdom
- 0115 920 9331
4.8
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Get service
Get service, especially with our fitter Mark. Super fast and professional. Great communication. Really happy with the finish.
23 September 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hello Aaron, thank you for taking the time to leave such kind feedback.
Its fantastic to hear that we could meet your expectations and provide you with a great service from start to finish.
We hope to assist you again in the future. Take care.
Excellent service very informative and…
Excellent service very informative and great value for money
16 September 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Kevin, thank you so much for sharing how our Arnold store did.
Its a pleasure to hear that the team could make the experience you had with us an excellent one throughout.
Thank you so much for the recommendation. Take care
Fantastic customer service from Rob at United Carpets & Beds Arnold!
I had a really positive experience at United Carpets & Beds in Arnold, and I’d especially like to thank Rob for all his help. He was incredibly friendly, helpful and knowledgeable throughout, taking the time to listen to what I was looking for and making the whole process feel easy and stress-free.
Rob was never pushy and was more than happy to answer all of my questions, offer advice and help me find the right option. His excellent customer service really stood out, and it’s clear that he genuinely cares about making sure customers are happy.
I would definitely recommend Rob and the team at United Carpets & Beds Arnold to anyone looking for great service. Thank you again, Rob! 😊
8 September 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hello Sammi, thank you for taking the time to share your experience!
Its fantastic to hear that we could meet your expectations and provide you with an excellent 5 star service throughout. We're so pleased that you where able to find exactly what you were looking for.
We hope to assist you again in the future. Take care.
Very professional great prices and…
Very professional great prices and products, speedy installation service with to notch fitters. We don’t use anyone else.
15 August 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Craig, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our Arnold store.
Thank you so much for the recommendation. We hope to assist you again in the future!
Excellent service from the Arnold store…
Excellent service from the Arnold store in Nottingham.
Anna had great knowledge and was support.
5 September 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Az, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.
We hope to assist you again in the future. Take care
Carpet fitted by Mark.
Carpet fitted by Mark.
Stairs and landing carpet fitted efficiently and speedily.
No problems. Happy with the results.
Recommend. Would use again.
25 August 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Steven, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our Arnold store.
Thank you so much for the recommendation. We look forward to assisting you again in the future!
Rob was very very helpful and put me…
Rob was very very helpful and put me under no pressure whatsoever. He advised me on what bedroom carpet to buy and which was the best value
28 August 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.
We hope to assist you again in the future. Take care
Went into the Daybrook store yesterday…
Went into the Daybrook store yesterday and Rob dealt with me he came over and was extremely helpful, I explained what I was after and straight away he took me to just what I was looking for! Always use this store I’m never disappointed! Thanks again Rob for your expertise
26 August 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Jeanette, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Arnold store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.
We're delighted to hear that your happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Rob was polite and professional and…
Rob was polite and professional and gave excellent advice on carpet and underlay.
8 August 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Graham, thank you so much for sharing how our Arnold store did.
Its a pleasure to hear that the team could meet your expectations and provide you with excellent advise on which carpets and underlay were most suited to you.
Thank you so much for the recommendation. Take care
Rob was brilliant
Rob was brilliant, knew his stuff, wasn't pushy and helped me make the correct choice. Will use again
5 August 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Ashley, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
A big thank you to Rob at United…
A big thank you to Rob at United Carpets Daybrook for helping us sort out what we needed .We had Carpets upstairs then laminate flooring downstairs. Great service and great price .
Then a week later Simon came out to fit on his own what an amazing job he did, turned up on time and just cracked on .From ordering to fitting all done within a week . I would definitely recommend if you want a Carpet or laminate flooring done . Thanks the Wardle's
5 August 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Joanne, thank you for taking the time to leave a review.
Its great to hear that our Arnold store could meet your expectations and provide you with a 5 star service throughout. We're so glad that Rob could help you find the products that you needed for your home.
We're so pleased that you're happy with the finished results of your carpets & Laminate! We hope to assist you again in the future.
First class bespoke service from…
First class bespoke service from initial contact with Rob through to installation by Mark…
30 July 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Peter, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Arnold store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Mark did a great job fitting our carpet!
Mark did a great job fitting our carpet!
24 July 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Jamie, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Arnold store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Robert at the Daybrook branch knew his…
Robert at the Daybrook branch knew his onions as he used to be on the tools (very knowledgeable). Great service. Beat the competition over the road by £70.
20 July 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hello, thank you so much for sharing how our Arnold store did.
Its a pleasure to hear that Robert and the team could make the experience you had with us a positive one.
We hope to assist you again in the future with any projects you may have. Take care!
Rob was knowledgable
Rob was knowledgable, offering good guidance on suitable carpet for a bedroom. Found us a good price and helped us out with the blue light card discount. Can’t say fairer than that.
18 July 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi John, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Arnold store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Absolutely awesome
Absolutely awesome - and couldn't help us more. Thanks Rob
16 July 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Sophie, thank you so much for sharing how our Arnold store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
We hope to assist you again in the future with any projects you may have. Take care!
Jay was very polite
Jay was very polite, very hardworking, he gave my mum a great deal on carpets, we got two carpets, grippers, carpet spray and underlay for a very low price , definatly recommend , will be coming back again!
16 July 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Jodie, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 5 star service. We're so pleased that you're happy with the overall service that you recieved.
We hope to assist you again in the future! Take care.
10/10 service from ray
Got my carpets sorted by the amazing ray, got everything sorted today within half an hour!
Honestly best carpet place in hull by far definitely recommend 10/10 service
13 July 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Morgan, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 10/10 service throughout.
We're so pleased that you're happy with the overall service that you received.
Thank you so much for your kind recommendation. Have a wonderful day.
Excellent customer service from start…
Excellent customer service from start to finish from choosing the carpet in store and then being fitted, professional and excellent value for money, highly recommend
29 June 2026
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with an excellent service throughout.
Thank you so much for the recommendation. Have a wonderful day.
Reply from United Carpets & Beds - Arnold
Hi Josephine, thank you for taking the time to leave a review.
Its great to hear that our Arnold Store was able to meet your expectations and provide you with such a excellent service throughout.
We hope to assist you with any future projects. Take care.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.