Unicorn Logistics Reviews 

227
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

This was our first time using a courier and we've heard others' have bad experiences so we were particularly worried, but they knew the score and it has been a relief to not have to drive up to the... See more

Rated 5 out of 5 stars

Made the mistake of leaving essential Medicines in a fridge at hotel near Birmingham. Didn’t realise until arriving at Southampton. Phoned Unicorn for help and they arranged for a courrier to collect... See more

Company replied

Rated 5 out of 5 stars

We were MASSIVELY let down by another hire company. They charged us a stupid amount of money and failed to deliver our product at all. Unicorn logistics were phenomenal. All it took was a google searc... See more

Rated 5 out of 5 stars

This is the first time we have used Unicorn Logistics. Although we use a number of logistic companies, Unicorn is the only one that actually did exactly what they said they would do. Everybody at U... See more

Company replied

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Freight Forwarding Service

Information provided by various external sources

Same Day Courier Delivery Specialists. Time & Condition critical deliveries across UK 24/7. Document Delivery | Event Logistics | Film & Production Logistics | Same Day Pallet Delivery | Technology Logistics | Retail Logistics


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Massive thank you

We had an urgent shipment that needed to be collected in Suffolk within 40 minutes from the initial phone call I made to Unicorn Logistics on Tuesday 25th May 2021 at 4:20pm. The shipment was collected shortly after 5pm and arrived to Scotland at 7:30am the following morning. With this shipment Unicorn Logistics did an amazing job and saved our production line from stopping. A massive thank you to Faizan Ali and the Unicorn Team.

26 May 2021
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Reply from Unicorn Logistics

Hi Susanna,

Thank you so much for your kind feedback. It was our pleasure to assist you with our fast delivery services, and we are glad to hear of your positive experience with us. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent Service

Very efficient and cost effective service. Will 100% use again!!! Well done Unicorn Logistics.........

24 May 2021
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Reply from Unicorn Logistics

Hi Karen,

Thank you for sharing your valuable feedback with us. Our team is delighted to hear that you were happy with our services.

Thanks again and have a lovely day!

Best regards,
Unicorn Logistics

Rated 4 out of 5 stars

Excellent service we experienced today

Excellent service we experienced today.
Called at 13:00pm and order was delivered at 15:00pm.
Updated us throughout the process when it had been collected and when it was delivered.

11 May 2021
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Reply from Unicorn Logistics

Hi Barry,

Thank you for your kind feedback. We are delighted to hear you were satisfied with our same day delivery services. Our team looks forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great service

Great service, collection and drop off worked like clockwork, Thank you

30 April 2021
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Reply from Unicorn Logistics

Hi Peter,

Thank you for your valuable feedback. It is a pleasure to hear that you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

A last minute urgent delivery done well

I called with a last minute urgent same-day delivery and the whole team were exceptionally helpful, patient with my hasty requirements and prompt with the service. The delivery driver was such a nice man to deal with. 100% will use them again.

10 April 2021
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Reply from Unicorn Logistics

Hi Anon,

Thank you for taking the time to share your kind feedback. We are glad to hear that you were satisfied with our same day delivery services and would recommend our company to others.

Thanks again and stay safe.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

All worked out fine

All worked out fine

Thanks

25 March 2021
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Reply from Unicorn Logistics

Hi Paul,

Thank you for your feedback. We are delighted to hear you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great service

Great service, reliable and prompt. I had a request to come after 1pm and the courier was bang on 1.05pm perfect!

Thanks again :)

15 March 2021
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Reply from Unicorn Logistics

Hi Bernice,

Thank you for the kind words and positive feedback. It is a pleasure to hear that you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Good

Good, efficient service.

Would recommend and will use again.

11 March 2021
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Reply from Unicorn Logistics

Hi Nik,

Many thanks for your kind words and valuable feedback. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Really brilliant service

Really brilliant service. The pick up and drop off were a big part of a 40th lockdown birthday and the service was spot on. Thank you!

7 March 2021
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Reply from Unicorn Logistics

Hi Jodie,

Thank you for your kind feedback. We are delighted to hear you were satisfied with our delivery service. Our team looks forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Speedy and very easy to get hold of

Speedy and very easy to get hold of! Worked a treat

9 February 2021
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Reply from Unicorn Logistics

Hi Alice,

Thank you for the 5-star review. It is a pleasure to hear that you were satisfied with our fast services. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Efficient service and excellent…

Efficient service and excellent communication

21 January 2021
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Reply from Unicorn Logistics

Hi Paul,

Thank you for your valuable feedback. We are delighted to hear you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Quick, easy

Prompt, personal, flexible. Got the job done with no fuss. Recommended

2 December 2020
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Reply from Unicorn Logistics

Hi Ben,

Many thanks for your kind feedback. We are glad to hear you were happy with our service and would recommend our company to others.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Quite Excellent

Quick and professional from beginning til the end

2 December 2020
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Reply from Unicorn Logistics

Thank you for the 5-star review. We are delighted to hear you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Brilliant service even when there was…

Brilliant service even when there was problems at the collection end, waited and delivered securely

19 November 2020
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Reply from Unicorn Logistics

Hi Mason,

Thank you for taking the time to share your positive experience with Unicorn. It is a pleasure to hear that you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great service from unicorn logistics

Great service from unicorn logistics. I needed a tight deadline delivery that was arranged with very little notice. It was a nice friendly service and we had good communication throughout. I was a bit sceptical at first as this was my first time using the company but they were able to provide the service where a couple of other companies had let me down. Would definately recommend and will hope to use them again in the near future.

Best regards
IA

17 November 2020
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Reply from Unicorn Logistics

Hi Idrees,

Many thanks for your valuable feedback. Our team is glad to hear that you were happy with the level of service and communication provided. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

JOB DONE PANICK OVER

The parcel was delivered within the specified time. Willing and helpful contact. Eventually managed to pay on credit card. All good. Ian of Imagewear Limited

13 November 2020
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Reply from Unicorn Logistics

Hi Ian,

Thank you very much for your 5-star review. We are delighted to hear that you were satisfied with our services and look forward to serving you again.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Fantastic service

Fantastic service, reasonably priced and good communication. Very pleased and will use them again

7 November 2020
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Reply from Unicorn Logistics

Hi Claire,

Thank you very much for your positive review. We value our clients' feedback, and we are glad to hear that you were pleased with the level of service you received.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent service

Excellent service, very affordable and responsive. They were understanding when I had to make a change in the pick up time. Would definitely use them again.

26 October 2020
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Reply from Unicorn Logistics

Many thanks for your kind feedback. We are delighted to hear that you found our service excellent and look forward to serving you again.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Same day delivery service GREAT

Same day delivery service GREAT! Emailed requesting prices, received a fast reply. Needed 90-120mins notices for pick up. Emailed asking for items to be picked up at 1pm, they arrived at 12:55. and delivered within the hour. quick and great service. Thank you!

15 October 2020
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Reply from Unicorn Logistics

Hi Zoe,

Many thanks for your 5-star review. Your feedback is important to us, and we are pleased to hear that you were satisfied with our Same Day Delivery service.

Best regards,
Unicorn Logistics

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