The website is actually good and convenient. The choice of betting options is decent, design is minimalistic but quite intuitive. However, all of the positive impressions are destroyed when you try... See more
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Company details
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Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 20 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Netherlands, Denmark, Finland, Sweden, UK and others) as well as Australia. We are now publicly-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.
Contact info
United Kingdom
- www.unibet.com
Replied to 1% of negative reviews
Typically replies within 2 weeks
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SHOCKING!!!!!!!!!!!!
SHOCKING!!!!!!!!!!!!
wish I'd of read the reviews before I deposited
They scammed me for over 6000 euros.
They scammed me for over 6000 euros.
I made a total of 5500 deposits and had no issues as I was losing. Then 2 days in a row I made it back and some profit too and they refuse to verify my account no matter how many valid documents I send to them. They decline everything. Bank statement, proof of address by government, social security documents. They refuse to let me withdraw. This is a clear scam and now I see why they do it. They want you to get tired of endless weeks driving around getting documents for them, so you give up and they scam your money. If nothing happens soon they will force me to report this internet fraud to the police
Limitered og fatter ikke hvorfor
Blevet limiteret hos unibet.
Efter lidt pres på Kundeservice fik jeg dette at vide:
Unibet reserves the right to reject all or part of all requested bets at its sole discretion. This includes the ability to "game the system" as defined in
are not accepted in their entirety, either applicable bets or combinations included in the "system game" in question.
Poor user experience without any care…
Poor user experience without any care for responsible gambling.
Moving around the site lacks basic technological
programming that would provide its customers with a site that is easy to navigate and use. This is the face of a company that actually do not care but just want the money.
Unlike other gambling sites, customer are not reminded or assisted in responsible gambling. Again, they just want the money.
Avoid.
DO NOT PLAY HERE!
DO NOT PLAY HERE!! You will lose your money because they manipulate the RTP and make it very difficult to withdraw.
not only do the withdrawals take far…
not only do the withdrawals take far too long , just getting the site to run properly is an absolute nightmare. it honestly takes two hours of opening and closing the website to try and get to the roulette table. It’s the most frustrating website to use out there
I play like monny time i loss alwayes…
I play like monny time i loss alwayes moer than thuizend ero every mothnts i knows aftar mony time unie bet lime systeem pay never moer than 140 ero or mybe one one time 800 ero and al they jaar you loss no limit only you loss what they siad lime hahaha like a joking one day you play tow ours you loss tomarouw again you play is they sem. My exprence i loss her moer than twinty duzen never you got anythings al kas mastions thay put systeem never you have
worst online casino ever
what a joke is this casino.0 rtp 0 bonus 0 winning chance 0in evrything
They steal money
Don't pay out
I had 2 big wins over a 2 week period...both times nothing went on to my account....all they say is we will write a ticket and investigate....no they will not they don't care at all...960€ was the first win on dancing wilds a 9€ per spin...I recieved nothing...play this casino and you will get robbed...you've been warned.
Deposited $250 2 times in 1 night then…
Deposited $250 2 times in 1 night then got a text from my bank questioning multiple withdrawals after these 2 . Lucky my bank has put a block on my card and should be coverd by Mastercard so these theives shouldn't get what they stole . I wish I had done more research before giving these scamers a cent . Do not give this site a cent
And That stupied freespin everyday…
And That stupied freespin everyday hahahsshaha.. you never Win hqhahahahaha soooo stupied. Real donk place
SCAM! DO NOT SIGN UP
This company will do everything in their power to withold your money. Do NOT deposit into this company. They were happy to take money put of my account but once I won it was a different story. They stole over £500 from me.
DON’T BOTHER
Please don’t bother, rudest and most arrogant customer support ever delt with! You will never receive any deposit or bonus bet matches. Don’t waste your time with this app! They don’t care about their customers one bit!!!
DON'T PLAY !!
If I could give it 0 I would don't…
If I could give it 0 I would don't waste you time and money playing on this site shocking return rate
Scam!!
Scam!!
Shi game, not worth it, if you wanna waste your money ur welcome!!!
Worst bookmaker I have ever dealt with
Worst bookmaker i have dealt with. literally lie about how their promotions are applied to bets then no help via customer service what so ever. do not use their services. Bet365 and skybet are far superior online bookmakers.
Terrible Customer Service
I don't know what it is about Bookmakers now, but they seem to have no clue how to treat customers or potential customers. And then there is Unibet, who take this to a whole other level. I've already written about how they put prices up on oddschecker, but then, will not let you bet at said price or if they do, it will be something so ridiculously small, it's not worth it.
To put this in context, imagine seeing a jumper in a shop window, walking into the shop and asking to buy siad jumper, only to be told that item is not avaialble to you, but is to others.
In no other business would any company survive, yet our legislators think this is fair when it comes to bookmakers, Unibet are the absolute worst for this.
Then, A few days ago I sent them a simple DSAR request. They asked me to prove my identity, and I did. Then, they sent me the data, but made the file password protected.
So I had to go on Unibet chat where an agent tried to help me through this convoluted approach, but I still couldn't access the files. I asked them to send it to me without a password, and they refused saying they could not.
So I asked them why not? Other companies can do this, so why not Unibet. Their reply will show you the contempt they hold their customers in.
"We are unable to provide your with the password via e-mail.
This is within our rights."
Nothing about the customer at the other end, who may not be very tech savvy, or have time to deal with thier nonsense.
If you value being treated like an actual person, avoid Unibet.
Now, to close my account. I have a feeling I will be back writing about that too.
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