Unbiased Reviews 12,133

The person I spoke to was most helpful and clearly knowledgeable. Because I had sought advice from two different sources, for two different kinds of financial advisor, I decided to stay with the first... See more

Although it took a little while to find an advisor after I submitted my enquiry the one I spoke with was able to offer me the type of trust I am looking for. He appears very knowledgeable. Once I go t... See more

I was matched with a local adviser Alex Oneal. I wanted a pension released into drawdown but as it was an old pension it was a complicated affair. Alex did an excellent job of releasing my pension and... See more

I am looking to set up a draw down pension. I contacted three companies. In Partnership was the only from which an IFA came in person to talk to me. Consequently we had a longer, broader ranging and... See more

I spoke with Alistair about my workplace pensions (a minefield) and he helped me to understand all the jargon and terminology whilst being completely professional and not at all pushy. What a top blok... See more

When you have never used a financial advisor, and you need help with probably the most important decision of your life - choosing the best pension. Thank you to Unbiased I have been put in touch wi... See more

The contact, Ibrahim, was very clear from the outset wat the contract and fees were and took through the items that he required. Really helped us through the 'bureaucratic' clearly and patiently. A ve... See more

The person who took my details was very polite and patient. He agreed a date and time to call me back. Unfortunately they weren’t able to help me but he gave me clear instructions on what I could do n... See more

Took a few days for Unbiased to refer me to an Independent Financial Adviser but when the call came from Mussa Retirement Solutions, he was extremely helpful, easy to talk to and confirmed that my tho... See more

Unbiased need to make it clear that your pensions, savings, etc need to be more than £20k (and probably somewhat more) otherwise advisors will be invisible. After two requests, no advisors were forthc... See more

Got an offer through my workplace about them. Emailed on the 16th of March and said today that they couldn't find an advisor and I have to re-submit the form and wait again. Very unprofessional and di... See more

Super fast, the advisor was lovely and helpful, it was very no pressure and he spent an hour on the phone just looking at properties telling me what to look out for. There was no pressure to continue... See more

Rob from PLS Financial Services was very helpful and professional, he explained everything in simple terms. Would definitely recommend them! Without Unbiased I would never have known about them,

we were matched with Chris @ Continuum. My husband had some very old pensions and we needed multiple meetings with him to unpick and understand our options. He was patience and professional at... See more

I was put in touch with an advisor very promptly. Since my requirements were a little more complicated than it seemed, she turned out to be not quite the right person. She quickly had an appropriate a... See more

I am having a meeting tomorrow with an advisor from Mosaac Ltd. After a phone call, he asked what I was looking for. Looking forward to making some sense out of pension choices.

I felt at ease from the initial fact finding telephone call through to the first free of charge face to face meeting. I was never rushed, I was listened to, and never at any point pressured into signi... See more

I've had a very good experience so far with excellent advice and guidance based on my own personal circumstantial needs. Harry Burkill has been invaluable in guiding me towards a mortgage/loan that wi... See more

I filled in my details and my request. Firstly, I received no advise at all, just an email to try again. After three days, three attempts, receiving emails "we're still looking" and writing lots of de... See more

Found the right one - an expert! Katie Jackson (IFA) from The Private Office made an immediate good impression, as a good listener and with her clear explanations.

They provided clear information as to what would happen and gave me plenty opportunity to ask questions. The Advisor was friendly, knowledgeable and explained everything clearly.

With just a few quick questions and a short waiting time I was matched with a company who then contacted me soon after. Very little effort on my part, very efficient!

Grant Buchanan spent a number of hours with me, during which time he explained his experience, company and setup, as well as understanding my initial details. He came across as very knowledgeable and... See more

I needed to talk to an advisor about my pension. Unbiased recommended one who contacted me very quickly and gave me the advice that I needed. Very pleased with the experience.

I was contacted within an hour of making the enquiry by someone who was very knowledgeable and has helped me. He will also be advising me in future

Unbiased put me InTouch with a local pension advisor. An appointment was made and all my questions were answered and a plan was devised. Thank you

Put me in contact with local financial advisor. Not had initial consultation yet but it has been set up and the process was very easy.

Recommended specialist contacted me and went through my requirements. He asked all relevant questions and had a good understanding of what I needed. He came back with a detailed quote the following da... See more

Disappointed requested help 10+days ago not heard from anyone.Will go elsewhere with my business.

I had a quick response to my initial enquiry and then speaking with the advisor. Advisor seems very knowledgeable answering questions about my situation and the best way forward.

Advisor listened to my requests and didn't try to push their agenda but built a plan around my needs and expectations.

I was looking for some financial advice as I was interested in consolidating some pension pots. On the first go it took about 4 or 5 days to get an email telling me there was nobody who could h... See more

Waste of my time. Unable to find any advisors for different queries.

Although I had to wait for an advisor, the company that you put me in touch with, Mortgage Key, have been super helpful.

I was given the link by my current Insurance provider. The form was short and I was emailed the agents details within 1 hour. By the evening everything was sorted.

I wasn't sure how soon I needed to get a pension plan in place or what I needed to do in order to get a plan. The lady I spoke with was very informative and answered all my questions. Turned out it wa... See more

Initial contact was rapid. This was followed by telephone consultations in which all details of the options involved were explained.

Pointless exercise, never bothered to get back to me after telling me they were struggling to find someone. My circumstances are so basic, how can it be so hard.

At first, Unbiased said they were unable to find me an adviser. Then, I put my same details in again for a second time and they found me an advisor. The person they put me in touch with wasn't the rig... See more

I was disappointed when asked, that I connect with Prosper via either Microsoft Team or Zoom to answer what I consider standard FAQs. Needless to say, I refused. I eventually received their replies

They put me in touch with a really nice, friendly adviser who although not local to me, was extremely helpful and I feel very confident using his services going forward.

The advisor was found extremely promptly, was in touch immediately in spite of receiving the message in the evening and was extremely helpful in attending to my questions and arranging a visit within... See more

Really wanted to be matched to a local adviser and I had specified that fact. Instead my details were handed to one based over 100+ miles from my location. I have therefore decided to deal directly w... See more

A quick response and a quick match to someone suitable to deal with my enquiry. Kept up to date with what was happening whilst waiting for the match

I'm a firs time buyer, so the whole process is new to me. Unbiased made it super easy for me to find a mortgage broker and begin the process. I would highly recommend!

Used this lot to get financial advice. Was promised a £15 voucher for doing so but it never arrived. Have chased multiple times. I do not trust this company

After making my initial enquiry online which was very straightforward to do, I was contacted a few days later by a financial advisor who was able to give me the help I needed. I am very pleased with t... See more

the independant advisor still has preferred partners that they are highly likely will push me towards, and then transfer my pension funds towards them so thay can get 0.8% of the fund every year. Thi... See more

I had a response from a well qualified adviser the same day. I now have an appointment in the diary for next week.

Speedy and professional response. I was fixed up with a match very quickly and have a free consultation next week.

I was contacted by Hannah. She arranged to come to see me. She was very helpful and knowledgeable.

The adviser was very sensible with advice and open about how charges would work. He gave me a full half hour and said he would visit if necessary. However I was disappointed he was in Exmouth.

Matched with an advisor who was very helpful, sensitive to my requirements. No pushiness. All very efficient.

Useful initial discussion with an advisor who could give me some relevant advice about my AVC, told me where to go to get more -he admitted ignorance of specifics he did not know about rather than fla... See more