Ordered Altralife products as part of an NHS program and found that the soups did not suit my stomach. Tried to contact altralife by phone and email to exchange the sealed untouched items for somethin... See more
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Initially i tried using the website but it would not accept my password even though i checked it and it was correct. I then called my order in. The customer service, although polite, was quite bad. Ay... See more
I’ve been taking Ultralife Sleep Support for a week now and every morning I wake up feeling nauseous, shaking and headache all day. Plus dizziness. This has only started happening when I started this.... See more
I order 'tropical' misspelt on your packet as 'topical' and it is sour like lemons. So I order 'Orange' and it it sour like lemons, exactly same taste. There's something wrong with your quality contro... See more
Company replied
Company details
Information provided by various external sources
Ultralife offer nutritional products like atkins & low gi diet, antioxidants, detox diet drinks, dietary liquid mineral & multi vitamin supplements, shakes & healthy energy drink helps to lower cholesterol & boost immune system.
Contact info
2 thorne road, hd1 2jj, Huddersfield
- info@ultralife.uk.com
- www.ultralifeshop.co.uk
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Hasn’t replied to negative reviews
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Speedy service provides slimmer shape
For a number of years I have used Slimshake to keep my "old age spread" under control, and it works. The Slimshakes are tasty as well as nutritious and the ordering and delivery service is excellent.
Many thanks
Fantastic
The products are great, the prices are reasonable, the delivery is prompt. What more could you ask for?!
outstanding, reliable and very friendly!
I have been using the ultralife product for years and my health and cancer are definitely the better thanks to the product...couldnt live without it!
Fantastic service :-)
Super-fast delivery and the products are excellent. I highly recommend the Max sachets for an instant feeling of restoration when you're flagging or under the weather - they really work!
Top quality supplements!
love the products! Cannot find anything on the market that matches the Ultralife range!
good service, but it needs more efficiency.
A* Service!
Super fast delivery on affordable products that really do work. After I discovered Ultralife's "Fruit and Veg" and "Detox" supplements years ago, I have had bags loads more energy and people have commented on how healthy the colour of my skin looks now. I didn't have to change anything else in my diet or lifestyle apart from dropping tea and coffee but only because I found I didn't need them as a pick up any more.
excellent range of products at a great price
I offer the slim shakes and general health products though Waistaway Ltd and I have no reservations when either recommending to my customers or other Pharmacies interested in general health and weight management products.
Inept
Initially i tried using the website but it would not accept my password even though i checked it and it was correct. I then called my order in. The customer service, although polite, was quite bad. Ayaisha had trouble calculating the total price for my goods- she tried several times without success- and then promised me next day delivery (it came 3 days later)
Great products, frequent offers, easy to order
I used to order by phone - but dont always have free time during office hours - ordering on-line is easy at any time, the website is easy to navigate, any offers are easy to find. I recently needed to order some shakes just before going on holiday - changed the delivery address to where I was staying - arrived no problem! I did once have a damaged delivery but ultralife were great - and the issue was with the couriers not ultralife - they got it sorted - and I haven't had any problems since - so I can order from them with full peace of mind. As for the shakes - great value for money and better quality than a lot of similar products.
Excellent produsct and responsive customer service
I have ordered the fitness shake for over 6 months and I can honestly say that it tastes good and it made a dramatic diference to my physique combined with excercise.
Poor choice of delivery
I order online because I work full time and its hard for me to shop. therefore I need a delivery service that is prepared to deliver and not return to sender. They attempted twice to deliver, and have a very obscure way of trying to get in touch with you, neither the website or phone worked. i therefore cancelled my order after it was returned to yourselves after 4days. Suggestion, use parcel force or royal mail as they really try and deliver. 2) if people dont work they do not use web ordering, so meet your customers needs
GREAT gave me the boost i needed
was told this was a good produck so i got some and it was great i felt it gave e that bit of a boost that i needed
Great service and grest product
Have been buying from ultra life for years. Never had any problems whatsoever.
Great products, quick delivery, prompt service!
I have used various Ultralife products (Ultralife Max and other vitamin drinks, Ultralife Detox and Ultralife Slim Shake) over the years and have always found them excellent! I would and have recommended this company to friends.
Speedy transaction
no issues with ordering from these guys, wouldn't hesitate to order again from them..
100% guaranteed
Something wrong with your Quality Control!!
I order 'tropical' misspelt on your packet as 'topical' and it is sour like lemons. So I order 'Orange' and it it sour like lemons, exactly same taste. There's something wrong with your quality control, because a couple of the packets tasted OK in each batch. The rest are so sour they are hard to drink - very unpleasant!! You need to sort this out or I won't be ordering again. I have ordered 4 times now always the same.

Reply from Ultralife
Great products, easy to use.
I love the '5 a day' drink! I give my children this, in addition to a halthy diet packed with fruit and veg. They all like the taste, and combined with their daily healthy diet this ensures they actually get around 10 portions of fruit and veg each day!
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