When looking for new entry rugs, I came across the Super Berber carpet rugs. I liked that it is for high traffic areas, indoor/outdoor and didn't have the high ridges like our old rugs; that were pro... See more
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Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
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1311 Monticello Drive, 75078, Prosper
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Blown away by the product. Customer service during the order and design process is fantastic.

Reply from Ultimate Mats
We received what we ordered in a timely manner without any issues. The ordering process was simple. Our logo printed on the final product matched our order. Quality of the mat was excellent. Perfect for our home gym. The price was competitive.

Reply from Ultimate Mats
Very pleased with the customer service and the quality of the custom carpet/mat ordered. Both the level of service and final quality exceeded expectations. Highly recommend.

Reply from Ultimate Mats
I contacted ultimate mats on their website to ask what carpet would be best for the lobby entrance of a residential building and they replied quickly that the super Berber entry mat would be best. There were so many colors to choose from. I selected one and ordered it. They confirmed and let me know when I can expect delivery. It arrived on that day. They were very helpful and checked to make sure I received it. We love our carpet!

Reply from Ultimate Mats
David was very attentive in making sure the design of the mat was what we needed.

Reply from Ultimate Mats
I have ordered from Ultimate Mats on numerous occasions over the years. Every time I am always impressed with the quality of the mats that I have received and the high level of service that has come with my order. Our mats are the first thing our customers see when they enter our store and they help set the bar of quality that the customers expect when they come in. I could not be happier with our order each and every time.

Reply from Ultimate Mats
The new carpet mats are great and are a wonderful addition to our company brand!!

Reply from Ultimate Mats
Sandra Grant should be commended for her excellent customer service inclusive of interpersonal, but professional, communications and real-time updates of the purchase-to-delivery process.

Reply from Ultimate Mats

Reply from Ultimate Mats
Easy to communicate with them, David was quick to get me a proof and made changes promptly. Purchase process was easy and the mat came quickly and looks and works great.

Reply from Ultimate Mats
I was referred to Ultimate Mats by WaterHog because they provide custom sizing. Very good customer service by answering all my questions about custom measurements and follow up once the mats arrived. Easy to roll out and put in place. They are perfect. My Montana mudroom looks SO good now.

Reply from Ultimate Mats
The mat is well made & fits nicely in the hallway.
Great customer service

Reply from Ultimate Mats
Responded right away and kept in contact throughout the entire process from order to delivery. Also, the quality is perfection.

Reply from Ultimate Mats
Quality is always consistently great. The personal attention from Diane throughout the production and shipping process is so appreciated and made things so easy! Highly recommended and we will continue to do business with Ultimate Mats.

Reply from Ultimate Mats

Reply from Ultimate Mats
The team was excellent to respond and help get the mats we needed. Great Job!

Reply from Ultimate Mats
My sales representative, Diane Noles, was super easy to work with and done exactly as she said.

Reply from Ultimate Mats
Ultimate Mats quickly provided us with mats with our unit logo. The colors are perfectly matched, the mats are durable, and the quality is top notch.

Reply from Ultimate Mats
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